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U Blinds Australia

U Blinds Australia

4.0 from 675 reviews · View Statistics

Reviews

2.0

4 reviews
4
(0)
3
(0)
2
(0)
  • Product Quality
    2.0 (3)
  • Return Claim MadeYes (3) · No
  • Customer Service
    1.0 (3)
  • Warranty Claim MadeYes (2) · No (1)
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Warning: do not buy blinds from this company

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
U Blinds Australia
U BlindsU Blinds Australia

Thanks Ian, we have a very different opinion of your case. We stand by our warranty and may we suggest if you are so adamant that you are correct and please take this further as we would be happy to defend our situation.

Ross Moodie

Ross MoodieSouth East Queensland, QLD

DONT BUY U BLINDS

published

The measure of how good a retail company is, is tested when they make mistakes .. and how they resolve them . We are renovating a bathroom and have been the victim of a poor measure up for shutters , our free standing bath was forgotten by the measure up person resulting in shutters that haven't the room to be opened ?
TOTALLY AVOID this company they won't correct their errors .

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationGold Coast
Warranty Claim MadeNo
GAK

GAKSouth East Queensland, QLD

Poor after sales experience

published

Fitted out our whole house with shutters We Spent $0000 not long ago.. We try to use the warranty period ....now been Waiting for 8 weeks. Terrible after sale experience.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationSunshine Coast
Warranty Claim MadeYes
2 comments
U Blinds Australia
U BlindsU Blinds Australia

Hi, can you please provide further details. We have had a look through our records and do not have a record for GAK. Can you please advise full name, address including postcode and phone number. If you can send to sales@ublinds.com.au

GAK
GAK

I will email you now but not sure it will do much as my wife has rung multiple times and emailed you already. Lets see if we get a response !!!!!!

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Questions & Answers

Ray Malligan

Ray Malliganasked

Shutters ordered & 50% deposit paid on March 18, 2020 for our apartment on Chevron Island. Rep Kerry Knight said Shutters were in stock but in containers & expected installation in 6-8 weeks. 4 weeks already gone bye & we have been unable to contact anyone to get an update. Please respond

No answers
Deb McDiarmid

Deb McDiarmidasked

Do you deliver to Cairns Queensland?

2 answers
Fired Up
Fired Up

I would contact them for an immediate answer obviously

WGoldberg
WGoldberg

Their number: 1300 303 391

Alan Cooper

Alan Cooperasked

I have a quote from your Brisbane office NS125790. I would like someone to write to me on email as i'm travelling and have no phone, regarding setting up an instalment date. Nigel was the guy I dealt with.

Regards Alan Cooper Carindale 4152

1 answer
Fired Up
Fired Up

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