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U Blinds Australia
4.1 from 798 reviews · View Statistics
See the Best Blind & Shutter Shops in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    1.9 (45)
  • Return Claim MadeYes (3) · No (45)
  • Customer Service
    1.1 (51)
  • Warranty Claim MadeYes (11) · No (39)
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Reviewer Photos & Videos

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Disappointed
Disappointed
  • 6 reviews
  • 1 like

Save yourself the time & effort. Don't use Ublinds

published
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Product Quality
2/5
Customer Service
1/5

Don’t be fooled by the salesman

published
Product Quality
1/5
Customer Service
1/5
wood
woodSouth East Queensland, QLD

DON'T USE THIS COMPANY

published
Product Quality
3/5
Customer Service
1/5
U Blinds Australia
U BlindsU Blinds Australia
wood
wood

Not good enough I should be compensated it was three doors and all the windows not just one item

wood
wood

And after being cancelled 7 times you would think the measurements would be right

Disappointing admin service

published

Very dissatisfied with after sales service . Adim calls were very rude and totally ill informed with my general blinds problems

Product Quality
3/5
Customer Service
1/5
U Blinds Australia
U BlindsU Blinds Australia

Hi Wayne, I am sorry to hear this. If you could please provide your order number or call our head office on 32487000 and ask to speak with Natalie and i will help you with this.

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Unhappy couple
Unhappy coupleSouth East Queensland, QLD

Awful

published

Disappointed in the service. Sunny Coast . Miraculously when we chased up our blinds, both times where told,.... arrhh they just arrived ... LOL Mucked up times for delivery .I would never book a delivery time that neither of us were home. but apparently I did. I queried it and was met with aggression and complete lack of customer service or understanding Sales and fitters were good, Service terrible. I will never recommend them

Product Quality
3/5
Customer Service
1/5
U Blinds Australia
U BlindsU Blinds Australia
Unhappy couple
Unhappy couple

Hi
Thanks for the reply. I have spoken to the office on The Sunny Coast and accepted an apology. Second lot of blinds fitted. Lovely work. by the fitter. I don't wish to take this further, I do, however appreciate your reply

Greg Nicholson
Greg NicholsonGippsland, VIC
  • 2 reviews
  • 3 likes

Longevity of steel product

published

Ublind by the sea! Suspect the quality of the steel might be suspect. Blind out of warranty but installer was informed

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Incentivised Review No
LGM
LGMSouth East Queensland, QLD
  • 3 reviews
  • 10 likes

Poor quality & unsafe workmanship - BEWARE!

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Product Quality
1/5
Customer Service
1/5
U Blinds Australia
U BlindsU Blinds Australia
LGM
LGM
John J.
John J.Sydney, NSW

The next liquidation

published

Contacted this company in November 2020.. took my deposit did not get my blinds until late January of this year. they have forever been broken and not installed properly.. from the management to the owners to the installers including the state manager are all disgusting to deal with.

Misleading and quiet Diseptive.

We now are heading to court as they are refussing to attend for the 7th time in less than seven months

A disgusting culture that shortly can't last. Your company, your people and you are all predictable.

Product Quality
1/5
Customer Service
1/5
Jodi
JodiSydney
  • 4 reviews
  • 4 likes

Don’t waste your time

published

We ordered the screens for one of our building projects on 15 April. We were given the lead time 6 to 8 weeks. We phoned them 4 weeks later in mid May to ascertain an eta. There was no order. They had lost it. 12 weeks later and we still have no screens. The job is complete all bar the screens and we are being charged penalty rates for non completion. UBlinds refuse to reimburse us for their stuff up. Why should we be out of pocket? I dread to think of what we will end up with. Save yourself the trouble and go elsewhere

Product Quality
1/5
Customer Service
1/5
U Blinds Australia
U BlindsU Blinds Australia
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Sue Fox
Sue FoxCentral, SA

Beware

published

Bought new blinds before selling my house. The new owners told me the blinds weren't working. Ublinds told me that the warranty was void because I no longer owned the house. Ridiculous

Product Quality
1/5
Customer Service
1/5
U Blinds Australia
U BlindsU Blinds Australia
Sue Fox
Sue Fox

I spoke to you about the blinds last November. The blinds should be covered by warranty unless they are moved to another location in my opinion. I stand by my review

Phil A Cooroy Qld
Phil A Cooroy QldSouth East Queensland, QLD

U for U-Blinds: Stands for Unreliable, Unacceptable, Unsatisfactory, Unavailing & Unfortunate.

published
Product Quality
1/5
Customer Service
1/5
Phil A Cooroy Qld
Phil A Cooroy Qld
Phil A Cooroy Qld
Phil A Cooroy Qld
Neil A.
Neil A.
  • 3 reviews
  • 1 like

Still waiting after 4 months

published

Awfulness doesn’t describe this experience we have had. Still waiting for blinds, was told made locally but made in China. Security screens are the worst I’ve ever seen. Service is terrible. Avoid at all cost

Product Quality
1/5
Customer Service
1/5
U Blinds Australia
U BlindsU Blinds Australia

Hi Neil, i am sorry to hear you have had this experience. If you could please provide an order number or call our head office on 0732487000 and ask to speak with Natalie i will assist you with this to get these issued resolved. Thank you

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Luke Ruzicka
Luke RuzickaGreater Melbourne (Outer), VIC

Shocking and full of one star reviews on google

published
Product Quality
1/5
Customer Service
1/5
U Blinds Australia
U BlindsU Blinds Australia
Nic1391
Nic1391
  • 4 reviews
  • 1 like

Absolutely Terrible Experience

published

Can't recommend enough that you stay clear of this company. All you need to do is review their google reviews. It says it all.

Product Quality
1/5
Customer Service
1/5
U Blinds Australia
U BlindsU Blinds Australia

Hi Nic, i am sorry you have had this experience with our company. If you could please provide your order number i will contact you to get this resolved asap for you.
Thank you Ublinds team.

Extremely poor service

published

In 15 years of doing home renovations I have never come across a more incompetent company & contractors, at no single stage in dealing with these people was there any level of professionalism or service provided. We now have all our blinds finally fitted after 3 attempts & I am currently going back & patching all the drill holes left behind by the installer-no wonder they require full payment prior to installation!
Only wish I had read the reviews first before dealing with this company-if I could given them a negative 5 stars I would!
Avoid at all costs-just appalling

Customer Service
1/5
Incentivised Review No
U Blinds Australia
U BlindsU Blinds Australia
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Questions & Answers

Ray Malligan
Ray Malliganasked
U Blinds Australia

Shutters ordered & 50% deposit paid on March 18, 2020 for our apartment on Chevron Island. Rep Kerry Knight said Shutters were in stock but in containers & expected installation in 6-8 weeks. 4 weeks already gone bye & we have been unable to contact anyone to get an update. Please respond

No answers
Deb McDiarmid
Deb McDiarmidasked
U Blinds Australia

Do you deliver to Cairns Queensland?

2 answers
Fired Up
Fired Up

I would contact them for an immediate answer obviously

WGoldberg
WGoldberg

Their number: 1300 303 391

Alan Cooper
Alan Cooperasked
U Blinds Australia

I have a quote from your Brisbane office NS125790. I would like someone to write to me on email as i'm travelling and have no phone, regarding setting up an instalment date. Nigel was the guy I dealt with.

Regards Alan Cooper Carindale 4152

1 answer
Fired Up
Fired Up

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U Blinds Australia

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