Reviewer Photos & Videos
Disappointed in the service. Sunny Coast . Miraculously when we chased up our blinds, both times where told,.... arrhh they just arrived ... LOL Mucked up times for delivery .I would never book a delivery time that neither of us were home. but apparently I did. I queried it and was met with aggression and complete lack of customer service or understanding Sales and fitters were good, Service terrible. I will never recommend them
Very happy with the product
Our awnings were looking very drab so decided to replace them. We selected the material we wanted but were told that that particular material was not available for at least four months so we asked them to call in with alternative ideas. We selected a dark green material that allowed you to see through it, which was great. We are now wondering if this was a mistake because if you can see through it, the sun comes in even more too. I think all will be well as sufficiently protective but won't know until the summer! The installer, Tim, was very efficient and did the job quickly. We also previously had indoor window blinds put in and just as efficient. Well done U-Blinds. Adrian 6th Aug 2021
I’m very happy with my new plantation shutters and soft shades from U Blinds. Staff are friendly and communicated well about timelines and appointments. Mark and Dillon did the installation required navigating a rather high ladder in a stairwell. Couldn’t be happier.
Good friendly service and the blinds look great.
Communication was good from measuring to installing, the blinds look good and do what they are designed to do, adding value to the home.
Pleased with the service & product
The blinds look great in our apartment. U blinds kept us fully informed throughout the whole process, keeping us up to date with install dates. Lisa organized for 2 installs as the shutters weren't quite ready in the first instance, which was really helpful. Pete, the installer was very professional, clean & tidy & really knows his job. Happy to recommend U Blinds.
Awnings and blinds have given us more options for outside - both Summer and Winter.
Lauren, initial contact, was knowledgeable and professional. Had some delays with supply and after some initial installation issues, guys worked hard to rectify and we ended up very happy with the end result.
We love our U Blinds! Our house looks so much better and more modern with them!
We arranged online to have our quote done. U Blinds were efficient in getting back to us quickly and Crystal was lovely when she came out to measure up. The blinds were installed very well by Peter and we are extremely happy with them. They have transformed the look of our house. So much so that we are now going to get them in all our other bedrooms. Thank you. :)
I ordered the motorised Awning. Great service from the sales rep thea although I had to wait 2 months longer for installation than was first told. Great service from the installers Frank and Kieran. They were very helpful when I had an issue with the motion sensor and came as soon as they could and fixed the problem right away.
Shutters look amazing
Our shutters look amazing! One of those jobs where the outcome surpassed our expectations and looks fantastic. The salesman and installed were fantastic.
Very happy with new Shutters and blinds
Very happy with the new shutters and blinds installed this week. Made such a difference to
the lounge and family room. Very professional no fuss installation. We will use them again.
installed with errors, now over 13 weeks and still no word or rectification date!
outdoor roller blinds purchased for $9728, quoted 7/5 and we proceeded with quote as "locally made" therefore no expected delays like other companies who import from china. Installation was quick - installed 8/7, however one blind was measured about 2 cm too short, and they didnt trim the top and the bottom was gappy (wrong balloon bottom seal) as was originally discussed. came back to review 21/7 and was told max 3 weeks to fix their errors. constant emails and dates set but now it is 7/10, OVER 10 weeks late from their fix date, and still no ...result. Got cancelled AGAIN! with 45mins notice, after they made me take a day off work to be home! shoddy company, really dislike paying in full BEFORE the job is done for reasons like this. Not happy, would not recommend.
Absolutely poor salesmanship
1st contact, total lack of interest. Difficult to get appt for quote, late arrival. Rude from the moment we started quote. So much more expensive, with 50% discount. Definite decline.
A big company with no regards to commitments
Placed the order for roller blinds with a promise of completion of the job in 2-3 weeks. This commitment was given in writing. I wanted it done in 2 weeks as I didn’t want to live in a new house in a new suburb that had trades working in the nearby houses so I called to know the status of the install as soon as I moved in. To my horror, I was informed that the install is still 3-4 weeks away and someone has informed me from the company (never received a call). So here I was getting the roller blinds installed 5 weeks after placing the order. The reason for 3 stars and not 1 is that at least the quality of the blinds is not compromised and they sent someone to cover my window with some paper shades for privacy for those 3 weeks of waiting.
Installation of roller shutters incomplete, flashing not installed.Still waiting for two remote controllers, according to the contract not supplied.
No service after several phone calls and messages.
Contract was for supply - installation.
Great plantation shutters!
U Blinds was an easy company to set up an free initial quote with. They came out on the 21st November, and the plantation shutters were installed on 24th Jan.
It was easy to pick the right options with the support of David who provided the quote, and Paulo installed the blinds promptly within 2 hours and was very thorough and friendly.
I would definitely recommend to friends.
Questions & Answers
Shutters ordered & 50% deposit paid on March 18, 2020 for our apartment on Chevron Island. Rep Kerry Knight said Shutters were in stock but in containers & expected installation in 6-8 weeks. 4 weeks already gone bye & we have been unable to contact anyone to get an update. Please respond
I have a quote from your Brisbane office NS125790. I would like someone to write to me on email as i'm travelling and have no phone, regarding setting up an instalment date. Nigel was the guy I dealt with.
Regards Alan Cooper Carindale 4152
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