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Pleased with the service & product
The blinds look great in our apartment. U blinds kept us fully informed throughout the whole process, keeping us up to date with install dates. Lisa organized for 2 installs as the shutters weren't quite ready in the first instance, which was really helpful. Pete, the installer was very professional, clean & tidy & really knows his job. Happy to recommend U Blinds.
Awnings and blinds have given us more options for outside - both Summer and Winter.
Lauren, initial contact, was knowledgeable and professional. Had some delays with supply and after some initial installation issues, guys worked hard to rectify and we ended up very happy with the end result.
We love our U Blinds! Our house looks so much better and more modern with them!
We arranged online to have our quote done. U Blinds were efficient in getting back to us quickly and Crystal was lovely when she came out to measure up. The blinds were installed very well by Peter and we are extremely happy with them. They have transformed the look of our house. So much so that we are now going to get them in all our other bedrooms. Thank you. :)
I ordered the motorised Awning. Great service from the sales rep thea although I had to wait 2 months longer for installation than was first told. Great service from the installers Frank and Kieran. They were very helpful when I had an issue with the motion sensor and came as soon as they could and fixed the problem right away.
Shutters look amazing
Our shutters look amazing! One of those jobs where the outcome surpassed our expectations and looks fantastic. The salesman and installed were fantastic.
installed with errors, now over 13 weeks and still no word or rectification date!
outdoor roller blinds purchased for $9728, quoted 7/5 and we proceeded with quote as "locally made" therefore no expected delays like other companies who import from china. Installation was quick - installed 8/7, however one blind was measured about 2 cm too short, and they didnt trim the top and the bottom was gappy (wrong balloon bottom seal) as was originally discussed. came back to review 21/7 and was told max 3 weeks to fix their errors. constant emails and dates set but now it is 7/10, OVER 10 weeks late from their fix date, and still no ...result. Got cancelled AGAIN! with 45mins notice, after they made me take a day off work to be home! shoddy company, really dislike paying in full BEFORE the job is done for reasons like this. Not happy, would not recommend.
Absolutely poor salesmanship
1st contact, total lack of interest. Difficult to get appt for quote, late arrival. Rude from the moment we started quote. So much more expensive, with 50% discount. Definite decline.
Great plantation shutters!
U Blinds was an easy company to set up an free initial quote with. They came out on the 21st November, and the plantation shutters were installed on 24th Jan.
It was easy to pick the right options with the support of David who provided the quote, and Paulo installed the blinds promptly within 2 hours and was very thorough and friendly.
I would definitely recommend to friends.
Horizontal Outdoor Plantation Shutters
Really good experience from start to finish. Jess was polite, courteous and knowledgeable giving quote. Office advised status of our order and when installation would occur. Michael rang advising time of installation although there needed to be a change of time we were informed in a timely manner. We had horizontal plantation shutters installed by Michael and Darren on on extremely hot day. Nice job and cleaned up following installation.
Would highly recommend
our shutters look terrific
After an initial query , we were contacted by Jesse, who quickly made us confident of the product we would receive. We found U Blinds quote to be very competitive. The office lady was very attentive to my concern of wait time. With follow up texts following. Our installer Michael was courteous and very professional. And is a credit to the UBlinds company.
Belinda had a great eye for design and was very helpful with practical ideas. She knew and understood what works and what wouldn't. I found her to be pleasant and knowledgeable. Dino was very friendly and did a great job installing the blinds! Overall a great experience with U Blinds!
As a return customer I am very disappointed with the service I received from U Blinds. Told blinds would be ready in 3-4 weeks , actually took 5 weeks and then only had half the blinds needed. Had to wait another 2 weeks for it to be finished. Numerous phone calls to office- promised they would call back. Very lucky to get a call back. Only redeemer factor the fitter Brendan did a great job.
Won’t be using this company again.
Very professional installer ‘Siva’. Did a great job and the shutters look great. Roller blinds installed on time but had to wait a bit longer for shutter delivery. Other than that, no complaints
Shocking customer service
I have used UBlinds a number of times and have been very happy in the past. This time a whole different experience. The guy came out to quote 1 blind and told me it will be ready in 2 - 3 weeks . I said 3 weeks at the latest as I’m going overseas. It’s now been a month, I leave for overseas Monday . I have called messaged and finally this morning someone rang me back with a bunch of lies. If there is one thing I hate it’s being lied to. Especially when they told me installer spoke with my father to schedule a time . How sad considering my father died ten years ago. Hopefully the installer turns up next Friday as my daughter will be here for it not me.
I wanted this for a long time
Had Frank and his assistant put in our plantation shutters arrived on time very friendly and professional, worked without any breaks with hardly any mess, very happy with the result, cannot stop looking at them.
Questions & Answers
Shutters ordered & 50% deposit paid on March 18, 2020 for our apartment on Chevron Island. Rep Kerry Knight said Shutters were in stock but in containers & expected installation in 6-8 weeks. 4 weeks already gone bye & we have been unable to contact anyone to get an update. Please respond
I have a quote from your Brisbane office NS125790. I would like someone to write to me on email as i'm travelling and have no phone, regarding setting up an instalment date. Nigel was the guy I dealt with.
Regards Alan Cooper Carindale 4152
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