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Ubuy

Ubuy (page 2 of 2)

3.6 from 136 reviews · View Statistics
Listing monitored by Ubuy

Reviews

3.1
29 reviews
  • Product Quality
    3.5 (21)
  • Return Claim MadeYes (3) · No (24)
  • Shipping
    3.4 (19)
  • Warranty Claim MadeYes · No (29)
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Val
ValByron Bay
  • 7 reviews
  • 6 likes

Deceptive advertising!

published

I wouldn't buy anything from this site as they give the impression that they are in Australia whereas they have no presence here and import everything, with high shipping costs.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Ubuy
Sidharth KUbuy

Very impressed with the prompt service

published

Very happy. Product arrived only a few days after ordering and tracking and follow up was extremely reliable and efficient . On emailing back the answer came within a day! Very impressed

Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Paul
PaulSydney, NSW

Ease of ordering and great customer service with speedy delivery.

published

Bought two bathroom units and a few cushions. It was easy to order and quality was great. Order arrived within 5 days from America. Wow from ordering online to delivery. A big thanks to Ubuy for their speedy service.

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Wendy
WendyMid North Coast, NSW
  • 3 reviews
  • 2 likes
  • Verified

Very happy

published

So many items for sale that you cant get in Australia ,Postage was a fraction of the cost quoted buy other sites in the USA and Extremely fast and very accurate shipping information .Will definitely use ubuy again

Product Quality
Shipping
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Page 2 of 2

Questions & Answers

Any L.
Any L.asked

does ubuy charge postage? I can't find any such charge and don't want to proceed with the order and establish an account if they do charge too much.

2 answers
LeeAnne
LeeAnne

Yes there was a postage charge. It is quiet high but depends if you really want the product or not I guess.

Ross E.
Ross E.

Their shipping charges are exorbitant. The last couple of times I aborted my order for this reason. Also (from above reviews) extra charges are also applied. Never again!

Macca the Roadworker
Macca the Roadworkerasked

Was trying to use this site, but had to fill out a full form just to get a freight price. Just wondering how good ubuy is seeing the latest reviews seem to be pretty negative.

2 answers
Peter P.
Peter P.

I didn’t have trouble and if fact paid about $25 extra for 3 to 6 days delivery. However purchase arrived in 15 days and they refused to refund the extra freight. That wasn’t the only problem, by far. So I strongly recommend you don’t buy from them.

Thankyou for that. Sometimes when it looks like a duck it is nice for someone else to reinforce it by saying it quacks as well.

Adele w.
Adele w.asked

I'm wanting to buy a pram costing just over $900 Aus in total including shipping charges but am now reading that the customs charges aren't added onto the order till it's too late to cancel. Is this true and if so what is customs price?

5 answers
Jovanka
Jovanka

I wouldn’t buy a pram through ubuy. I have a 1 1/2 yr old and after the experience I had with a purchase of hair colour and Ubuy, I certainly wouldn’t be buying a pram through this lot. Way too expensive and not to be trusted. I received what Ubuy claimed is a commercial invoice, it was an invoice with their letter head and the actual price it costs to buy the colour. It was marked up by 200%. I recommend you buy a pram from a reputable distributor to ensure safety/warranty/costs are all above board. Good luck.

Adele w.
Adele w.

Thank you for your feedback. Only reason I want to get it is because it's half the price of prams here in Australia but im not sure about the whole site thing so may keep looking elsewhere.

Adele w.
Adele w.

And the company its self won't ship to Australia sadly

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