Ukulele Mate

Ukulele Mate

🏆 2024 Award
Ukulele Mate
4.9

127 reviews

PositivevsNegative
98% · 1252 · 2%
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Reviews

127 reviews
Wayne
WayneSouth East Queensland, QLD
 

The perfect Ukulele

The sound is clear and crisp with a rich tone. A great price too. Tenor ukuleles offer a bit more room on the fret board making chords a little easier to play. Show details
Bec
BecSouth West, WA
 

Excellent service- fast delivery

So impressed with the Ukulele and everything in the starter pack. Our 11 year loved all the added extras in the pack! Show details
Karen
Karen
 

An Absolute Joy

From the product to the customer support and even the delivery speed, my experience with the business was amazing. I really appreciate the prompt and friendly service and it delights me that the products arrived packaged safely so quickly! Most importantly though, the kalimbas are a fantastic instrument for a beginner like myself and I'm incredibly glad I was able to purchase them from UkuleleMates because they look and sound as brilliant in real life as they do on their website! Show details
hdblak
hdblak
 

Great customer support & great product

Great looking product made easy to select by the website set up, great xmas present and the great customer support was even better. Show details
IVY
IVY2 posts
 

This is really perfect, I can't live without this~

Lovely instrument and package and great customer support, as well as a lot of videos help a beginner learn~This is really perfect, I can't live without this~
Anita
AnitaSydney, NSW
 

Great product

Lovely instrument and package and great customer support - lots of additional videos sent to try and help a beginner learn. Show details
Sarsh
Sarsh
 

My program is complete with 14 precious ukuleles!

- colourful collection
- great beginners Uke, the Bondi surf
- smooth sound
- love the bundle, such a brilliant added extra
- play easy Show details
Sue
SueMid North Coast, NSW4 posts
  Fair Incentive

Perfect surprise

So happy with both my ukelele and the bag I have received from you guys for my surprise birthday. Absolutely love it and the extra lengths you have gone to to make this a special treat Show details
Allan L.
Allan L.Perth, WA
 

Excellent service and delivery.. thank you

Great ukelele bag love it , fits well with my Kala baritone. Will definitely buy again with ukelelemate...excellent service and delivery....thank you Show details
red34
red34Greater Melbourne (Inner), VIC2 posts
 

Amazing products, great quality ukuleles and fantastic service

Ukelelemate is amazing and i cannot recommend them enough. This our 3 uke as everyone in the family wants one Show details
Jacqui
JacquiNorth Queensland, QLD2 posts
 

Excellent service

The ukulele carry bag was exactly as described. Well made, great padding for protection, and snazzy design. Ordering was simple and delivery speedy. Show details
Sarah W.
Sarah W.2 posts
 

Great service and products

Super speedy order processing and delivery, detailed and friendly communication, and the ukulele accessories I bought were of great quality.
Kathy Reeves
Kathy Reeves
 

My son loves it

Thank you for the excellent ukelele I purchased from you. I sent it straight to my son in another State and he absolutely loves it. He is super impressed with the quality and sound.
Kris F.
Kris F.North Queensland, QLD
 

Great little speaker

Great service - speaker was delivered within a couple of days of ordering it. The speaker itself does everything that it says it would and has so far been a lot of fun to use.  Show details
Dianne
Dianne
 

Its helped lighten my lockdown days !

Ukelele Mate made it so easy for me to select, receive and get started playing my Ukelele. I am a first time buyer and player. The sound of my Ukelele is great... Thank you
Rob
RobMetropolitan Adelaide, SA
 

Good Value

My purchase arrived earlier than predicted. The ukulele has high quality build and finish, and sounds great, with a cheerful tone.  Show details
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Kayley
KayleyWestern District, VIC
 

Gorgeous Ukulele and Great service

The ukulele is beautiful and exactly as pictured. The free accessories are great value and they even threw in a birthday gift! Only complaint is that the ukulele needs tuning every time I play it and I'm extremely careful with handling it and not knocking the tuning pegs etc. Show details
Product Quality
Shipping
C R.
C R.
 

Not that happy

I bought a uke from them a few years ago. It is a horrible instrument. It sounds like it stuffed full of socks. And worse still the bridge is not in the right place. As a consequence of this the intonation is out and the strings sit too close to the lower edge of the fret board. I wouldn't buy from them again. Show details
Sophie
Sophie
  Fair Incentive

I'm obsessed!!!

I chose express shipping and ordered on the Friday and received my ukulele on the Wednesday! Exceptional service!! I love my ukulele so much and have been playing it non-stop since I got it! Show details
Sarina
SarinaGreater Melbourne (Outer), VIC
 

Excellent service, fantastic product

Our new ukelele and carry case are gorgeous, we are so impressed with the included accessories and the quality.
When AusPost delivered the package back to Ukelele Mate, they had already organised a courier before I had even contacted them when checking the AusPost tracking. Incredibly happy with Ukelele Mate’s communication and service.  Show details
Jing H.
Jing H.
 

Elegant kalimba and great service

We love the kalimba. It looks elegant and smooth. Our kids enjoy it so much! Customer service was great. They helped me to solve my problem effectively. Show details
Laurie N.
Laurie N.Sydney, NSW
 

It was perfect !

Very good customer service and very good following ! I had a very good experience and I truly recommend them . Also the quality of my item (yukulele) is good. Thank you . Show details
Roy Butcher
Roy ButcherNortheast, VIC
 

It’s a great instrument

It’s a great instrument, excellent finish with a beautiful tone, also being left handed saved me changing the strings over, thank you, I love playing it. Show details
Rod
Rod
 

Love my new uke

After talking to Bernard, who was really helpful, I decided to buy a Koa soprano and I was so happy that I did. This is my second ukulele that I’ve bought from you guys and would recommend you to anyone. Show details
Valerie
Valerie
 

Delivery

I was really impressed with how quickly my order arrived. Thanks so much, I will certainly be using you again in the future Show details
Shahel L.
Shahel L.
 

Happy shopper

Communication was excellent very quick and delivery within 3 days so excellent. Still getting used to my new toy but it's just as described Show details
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Dale
DaleSouth West, QLD
 

Excellent customer service

Excellent service, and the replacement product arrive within the week. Very impressed. Couldn't as for better service from such friendly and efficient staff. Show details
Cindy D.
Cindy D.
 

Beautiful kalimba!

The kalimba is beautiful and the sound is so soothing - it's so easy to play and make lovely music, even my 7-year-old is loving it. Excellent value for money, with a good, sturdy case. Highly recommended! Show details
Kodak Ghost
Kodak GhostMetropolitan Adelaide, SA
 

Great chat, great uke

Really useful chat before purchase, (they have HEAPS of ukes) to make sure you get the one to suit your needs. This is ( I think) the fourth uke I have bought from them. Each time exemplary service.. and an amazing uke . I have recommended them to all our Uke club without hesitation. and then there is delivery... how do they get here so quickly! Great stuff. Show details
Neil M
Neil MPerth, WA3 posts
  Fair Incentive

Always constant

Never anything different with Ukulelemate in my opinion. Always prompt deliveries, always great service and their products too are always top quality. Show details
Kevin Wilson
Kevin WilsonHunter Region, NSW2 posts
 

Excellent

Fast delivery, great tutorials, practicing basics daily will take a while but really enjoy it, Ukulele is top quality love it and cannot praise Ukulele mate enough well done guys Show details
Denise M.
Denise M.Sydney, NSW2 posts
  Fair Incentive Verified

Having fun

Received my ukelele a day before estimate.. have been enjoying taking it thru the process.. I’ve never played before, so I’ve tuned it and been practicing the basic chords.. the tutorials are great. Show details
Paul Straker
Paul StrakerMetropolitan Adelaide, SA
 

Couldn't recommend Ukulelemate highly enough

Bondi Ripple Koa Tenor Bundle - Left Handed
Ukulele-mate made my purchase such an an easy process due to their customer support (they go the extra mile) and value for money in buying such a quality instrument; add to this the prompt delivery I have no issue in recommending any purchase from Ukulelemate. Show details
Judy
Judy
 

Very happy

I have appreciated the personalised service and the ukulele and case look wonderful. I can’t wait to give them to my daughter! Show details
Ange
AngeSydney, NSW3 posts
  Verified

Terrific ukulele with great inclusions!

The ukulele is well-made. We also received useful bonuses including a case, tuner, chord stickers. Fast delivery too.
Highly recommended!  Show details
David G.
David G.2 posts
 

Outstanding service

Buying instruments online can be tricky but the friendly, excellent and fast support and from Ukulele-mate makes it an easy and risk-free process. Show details
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Sunnie C.
Sunnie C.
 

Love my new Uke

Great service, fast delivery. Can't be more happier with my new Ukelele. =) Highly recommend them to anyone who is looking for buy a new Uke
Keith
KeithSunshine Coast2 posts
 

Such an easy and rewarding process from start to finish

Excellent website and you know you are getting quality. The buying guide helped me a great deal. My 4yr old daughter loves it (and so do I!!). After service follow up is great. You can not go wrong with buying here.  Show details
Dot
DotSouth East Queensland, QLD
 

Great customer service

Prompt delivery, and extras that were included with my purchase, has made it a great experience shopping with Ukulele Mate. Even a hand written post-it note! Thanks for treating me so well.  Show details
Jenna LB
Jenna LBSouth East Queensland, QLD
 

Absolutely wonderful

We purchased a soprano ukulele pack for my son’s 8th birthday and we couldn’t be happier with all that we received for the money we spent! Never has a company taken such good care of us as customers, sending us all we could possibly want and need for my son to start his ukulele journey. We HIGHLY recommend this company: you won’t be disappointed by the service or the products! Show details
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