Ultenic T10

Ultenic T10

Ultenic T10
4.0

40 reviews

PositivevsNegative
75% · 3010 · 25%
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Product is used
  • Daily
  • Several times a week
  • Weekly
  • Monthly
Pet OwnerYes · No
System Errors Never, Occasionally, Often and Every time
Build Quality
4.1
Value for Money
4.0
Ease of Use
4.1
Cleaning & Maintenance
4.0
Noise Level
3.6
Ease of Programming / Scheduling
3.9
Battery Life
4.1
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Reviews

40 reviews
nolturb
nolturbMetropolitan Adelaide, SA3 posts
  Fair Incentive T10

T10 vacuum

Excellent cleaner very happy does it's job only gets stuck if I leave something out Show details
Noise Level
Rick
Rick2 posts
  T10

Good purchase

Hi I have had the T10 for over six months now , It arrived on time and worked with no issues straight out of the box , Only problems I had where with my home network trying to automatically choose different Wi-Fi channels once I manually set it everything worked fine ,came with spare consumables and well packaged , Machine is still functioning well only had to reset the map once . Show details
Peter
Peter2 posts
  Fair Incentive Verified T10

Misleading reviews

Purchased on Saturday may 27 2024, after seeing so many good reviews, after I purchased I kept scrolling through reviews but on a different site and found they are notoriously bad for warranty replacements, spoke to them on Monday morning and had confirmed that it hadn’t been shipped and asked for a refund as I wasn’t confident with the warranty side of things. They ignored my request and still sent it. On receiving the t10 I have tried to register for warranty and it says the site is down for 2-3 weeks… I’ve now owned it for 2 months and still can’t register the warranty. Had a follow phone call asking me to leave good reviews for 3 free dust bags Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
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Gemma Katie
Gemma KatieGreater Melbourne (Inner), VIC3 posts
  Fair Incentive T10

Great robovac

Great efficient and nifty robovac - definitely recommend to anyone looking for a robovac! Show details
Richard
RichardSouth East Queensland, QLD
  Fair Incentive T10

My T10 Series Robot Vacuum experience

Found the service from staff exceptional and helpful as to the product as we have a vinyl planking it does a great job in on session vacuuming 3 bedrooms, lounge, dining room also the hallway and lounge. Once a month we send it into the tile floors in the laundry and both bathrooms to vacuum and clean and it also does a good job. I would not hesitate to recommend the Ultenic T10 series robot vacuum to any of you customers. Show details
Rochelle
Rochelle2 posts
  Fair Incentive T10

Best purchase

Great vacuum, not too noisy, great app where I can select what area to vacuum or turn on remotely, so good to keep up with pet fur and dust! Show details
Noise Level
Vicki T.
Vicki T.2 posts
  Fair Incentive T10

Weekends back!

Easy to set up and is an absolute timesaver! I use it on both wood and carpet and there is no issue with it adapting Show details
Build Quality
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Richard
RichardSouth East Queensland, QLD
  Fair Incentive T10

T10 Pro Great little cleaner

T10 Pro Great little cleaner... we called ours Mona Lisa... Show details
Noise Level
Darren F.
Darren F.South East Queensland, QLD3 posts
  T10

Great machine

Excellent machine. Took me a few days and trials to understand how it mapped the area, but once I learned that it has been brilliant. Show details
Ease of Use
Cleaning & Maintenance
Cheryle S.
Cheryle S.North-West & West coast, TAS
  Fair Incentive T10

Great service great price,great product would recommend to anyone

Great little vac.Great price and delivery.I would recommend this vac time and time again.Love it Show details
Damian C.
Damian C.
  T10

Does not recharge properly and parts broke off

Map of rooms keeps on being deleted. Have to always reproduce Maps. Also never recharges.
Always moving away from the dock. Anoying. Then Front Wheel fell off. No spare parts or after sales service. Contact support. 5 emails all saying sorry about delay. 2months later nothing from head office factory in China. Show details
Value for Money
Cleaning & Maintenance
Noise Level
Battery Life
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Samantha J.
Samantha J.
  T10

Customer Service is Bad

While the vacuum is OK (if you don’t mind having it clean an area three times) the customer service of the company is atrocious! Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Battery Life
Gaz P.
Gaz P.Richmond-Tweed, NSW2 posts
  T10

Poor support service and T10 loses memory

Although the general cleaning performance is OK the T10 kept losing it's mapping and cleaning schedule memory and had to be reprogrammed at least weekly (very frustrating). I emailed the support and was told to upgrade firmware but no improvement. I replaced the battery thinking this may be an issue but still no improvement. I have requested further assistance/advice from Ultenic but no satisfactory response. Show details
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Elsie Hartas
Elsie HartasNorth Western Region, NSW2 posts
  Fair Incentive T10

Perfect good machine

Perfect I love it I’m glad that I brought one Show details
Noise Level
Lynne D.
Lynne D.Wide Bay-Burnett, QLD
  Fair Incentive T10

Love it!

Very happy with this vacuum. It's set to do the whole house twice every day (lots of animal hair). I've had it for over 3 months now and I still haven't had to replace the vacuum bag. Definitely recommend. Show details
Noise Level

Questions & Answers

Gordon J.
Gordon J. · T10

T10 will not return to dust collector

Merril ROBERTSON
Merril ROBERTSON · T10

What does time out mean

Merril ROBERTSON
Merril ROBERTSON · T10

What does time out mean

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Details

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Compare all Ultenic Vacuum T Series listings
CategoryRobot Vacuum CleanersRobot Vacuum Cleaners
Price (RRP) $529
Bin Capacity4.3 L4 L
HEPA FilterYes
Weight10.9 kg
Attachments Cleaning Brush,Side Brush
FeaturesMopping Function and Wi-Fi ConnectivityMopping Function, Remote Control and Wi-Fi Connectivity
Running Time 180 min
Manufacturer Warranty1 year(s)
ManualDownload manual

Extra Information

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