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Ultimate You

Ultimate You (page 3 of 7)

3.5 from 131 reviews · View Statistics

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    3.5 (91)
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Lucy

Lucy

  • 2 reviews

This gym works!

published

Ultimate You provides support, goals, endless encouragement, a community and and very happy enjoyable fun place to be
Because of this you get results
Couldn’t recommend highly enough! Go team!

New mumma

New mummaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Cheltenham Ultimate You - The Best

published

Opportunities, communication is fantastic! Have just signed up challenge #2, first was interrupted by lockdown! Cheltenham UY make it happen even without the gym! Zooms, PT and continuous motivation! Love!

Dazz

DazzGreater Melbourne (Inner), VIC

Beware false promises!!

published

They make you pay upfront and make all the promises up front - if you are successful you will get your money back. The staff were fantastic while I was going through the 9 in 6 challenge and I dropped almost 12kgs throughout the 6 weeks. After making me jump through hoops to prove I had complied with all the requirements to get my refund, despite now 20 emails, I am yet to receive my money back. I was guaranteed in March that I would have my money within 30 days yet still nothing. They also took money from my account for personal training sessions that I didn't authorise or attend. It would appear I am not alone on the false advertising, next step consumer affairs.

1 comment
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Melinda Ferguson

Melinda FergusonGreater Melbourne (Metropolitan), VIC

Family amazing gym

published

I have been attending UY Cheltenham for over the past 2 years, it feels like my second home. Family, mindset, a way of life. Mentally and physically I have never felt stronger ❤️

Martina A.

Martina A.Greater Melbourne (Metropolitan), VIC

UY Cheltenham - An Awesome Facility & Trainers

published

If you are one of those people that needs a little push & motivation to keep fit & maybe loose a few kilos this is the place for you. The Cheltenham trainers push you to be your best & support your goals all the way.

Terry B.

Terry B.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Excellent experience on all levels

published

Gym runs smoothly in every aspect: professionally and socially. Classes always kept to time table, class activity was displayed, trainers knowledgeable and friendly. Gym clean and well lit. Pleasant atmosphere.

Ankit L.

Ankit L.Greater Melbourne (Metropolitan), VIC

Be careful with ultimate you promise

published
1 comment
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Antonio B.

Antonio B.Greater Melbourne (Inner), VIC

Hi all be careful it’s Scammers...

published
1 comment
Ultimate You
Ultimate YouUltimate You

Shed those kilos!

published

I joined the 5 in 4 week challenge and lost 6kg. The classes were challenging and it was great to do it together with a group of people with the same goals.

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Kinjal

KinjalGreater Melbourne (Metropolitan), VIC

Amazing Place with Amazing people

published

Excellent Experience with Ultimate you Cheltenham.
I lost 9.4 kg in 6 weeks with the best guidance from Sweta and all team. Got my refund back.
I recommend this place who thinks u r not gym if i can do it anybody can do.

Don’t wait and step ahead.
You won’t regret

Divs

DivsGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

FRAUD COMPANY

published

I am still waiting for someone to get back to me in regards to my refund. It has been more than 30 days.

Before joining the challenge lot of people told me “good luck in getting your money back from them” , seems like they were right.

I should have also taken Current Affairs episode seriously where contestant like me struggled to get her money back from UY after completing the challenge successfully.

It’s like a pyramid scam. Andy Anderson the CEO is all business, you will always see him talking big about everything but he takes no accountability of any sort. They take your money and that’s it. After that you are just another money making member of gym.

2 comments
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Divs
Divs

Hey there,
As per your request two weeks ago I sent you an email with all the details but haven’t heard back from anyone!! I guess the entire company is based on lies!!!

Avoid - I used to be a fan, now I'm just disappointed!

published
1 comment
Ultimate You
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simon b.

simon b.Greater Melbourne (Inner), VIC

Huge scam don’t do it !!!!!

published

Scammers!!!!!
They will trap you by advertising saying free weight loss challenges. But apparently, you have to pay $500. and they will encourage you that you can loose weight at the first day so that you can pay them $500 but after you paid money, they won’t look at you.

They advertising saying free weight loss challenges, but then you have to pay $500 upfront and when you finish and reach the challenge goal good luck to recover your own money...you won’t get your money back!!!!!

3 months later after reaching the challenge and many emails, phone calls messages still not able to recover the $500 deposit from the Cheltenham centre....the biggest scammers...
I am intending to report them

*You won’t get your money back!!!!
Scammers

1 comment
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ADS

ADSGreater Melbourne (Metropolitan), VIC

LIERS

published

Lose 9 kilos in 6 weeks for free looks like a scam. I lost around 12 kilos and when I asked for a refund of my deposit, they said that I have two Facebook accounts and must use the other account. It's my personal choice on which account to use for check-in. They didn't mention about the minimum number of friends required in the Facebook account. All that I was told is that you have to have a Facebook account. They are saying that my refund is rejected.

The trainer was really good. He was more supportive and encouraging. He helped me a lot.

1 comment
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Big Ra

Big RaGreater Melbourne (Inner), VIC

Do the challenge but don't sign up for the rest, waste of money

published

The UY gyms are VERY basic and don't cater for a lot of things / classes that other gyms do. It is the
'one size fits all' approach. Motivational for the six weeks or so that it takes to lose some weight but after that you feel lost and there is hardly any support. I made the mistake to sign up but haven't bothered going back after about 5 times. Obviously that happens to most people as the support falls away and you continue to pay more than twice as much as you would pay anywhere else for a lot less. Waste of money. Big Ra

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Terrible - Scam

published

As stated by many here, I completed a successful challenge and met all their terms and conditions, yet 7 months later no refund. I've had to repeatedly email them which then culminated in them giving me a call apologizing for the delay in providing the refund but..... they would be happy to convert the money into a years membership. When I declined they said that the refund would be in my account within 4 working days. 3 weeks later and no refund.
Beyond a joke, went to consumer affairs, sent them a letter and still no response. Next step VCAT!!

3 comments
Ultimate You
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Dani
Dani

I've emailed admin@ultimateyou.com.au. I am waiting to hear back from you.

Dani
Dani
Vin K.

Vin K.

  • 3 reviews
  • 4 likes

Predators

published

They prey on the vulnerable to lose weight or enter their program. Then if people change their minds they don't honour their promise to give you your money back. They treat their employees terrible and expect them to work all day and night to meet their quotas its highway robbery. I would call the ACCC for false advertising and get the Ombudsman to get in touch with the Neanderthal bogan wannabe CEO to get your money back.

1 comment
Ultimate You
Ultimate YouUltimate You

Absolute crap

published

My partner and I both lost the required weight to get our money back and ultimate you made it near impossible, we fought tooth and nail just to get half back in the end, would not recommend, you lose the weight and they don’t want to honour the deal
Well done for making a current affair, real shame to see we aren’t the only ones who struggled

1 comment
Ultimate You
Ultimate YouUltimate You

Brisbane Ultimate You

published

Ultimate you brisbane is an excellent gym, has great equipment, range of classes, approachable staff, a friendly culture and no egos. The challenges they do are top quality and the results are impressive

3 months later and still no refund.

published
1 comment
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Page 3 of 7
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Questions & Answers

Gay d.

Gay d.asked

I referred a client and am due $100 (minimum) referral fee - Ultimate U have kept the monies of the client and said the fee is not due to me as the challenge is not going ahead - well that is not my problem - THEN do not keep the monies - that is stealing !!!!!

With thanks

No answers
Devaki G.

Devaki G.asked

Did those of you who followed up with ACCC get their money back or even a portion of it, I'm currently trying to get my money back as due to COVID the government has closed all gyms and so they want to postpone the 9 in 6 challenge to occur later (after the virus) but I might not be able to do it at a later time but they're not giving me a refund!!

8 answers
Rachel V.
Rachel V.

Hi there. To be honest I can tell you now you will not get your money back. There is no way they will return your money because of this virus.

Devaki G.
Devaki G.

Would you say even with the help of ACCC that nothing can be done? The challenge was only 2 days in so really no facilities or services were even used by me?

Gay d.
Gay d.

I agree with you it seems to be the same all round - If the challenge is not going ahead - return the monies - I cannot even get my $100 referral fee for a client who paid the $500 plus dollars and no challenge of course - I think the whole concept is FALSE advertising cause initially when one is approached it sounds like it is a FREE challenge and then it would give you the opportunity to continue if one wanted to - very badly advertised and HONESTLY there are plenty of opportunities that are far less expensive and offer more - Dont be sucked in

Ang

Angasked

I've emailed Luke at footscray many times asking for my money to be returned as per the agreement. As yet, nothing and it has now been about 5 months. Can SOMEONE Andy or Andrea take responsibility and get back to me as my last email wasn't even responded too. My mother has been diagnosed with inoperable cancer and I must have my money returned to assist with her expenses.....

4 answers
Adel
Adel

Hi Ang,
Sorry to hear about your unfortunate situation.
All the people who are suffering this, Please call Nicole @ Consumer Affairs Victoria on (03) 8684 7275 and I am pretty sure you guys will get your refund. I was in same boat and they tortured me for months and finally i was able to contact Consumer Affairs and got my money back. Ultimate you guys are crooks and its a disgusting place.

Emily
Emily

Ang highly recommend doing as Adel says.

Ang
Ang

Hi Emily thanks for your response. I took adels advice and have called Nicole and put in a written complaint to them.
What an awful organisation they are totals scammers
Thanks for getting back to me

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