Ultiqa Hotels & Resorts

Ultiqa Hotels & Resorts

Ultiqa Hotels & Resorts
4.4

165 reviews

PositivevsNegative
92% · 1516 · 4%

Trip Completed Yes · No
Transparency
1.5
Customer Service
1.8
Ease of Booking
2.0
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Reviews

165 reviews
Joan L.
Joan L.Central Highlands and Goldfields, VIC6 posts
 
Judith Kenny
Judith Kenny5 posts
 

HOTEL IS GREAT, BREAKFAST LETS ITBDOWN

I stayed at Ultiqa Kings Beach earlier this year and the Hotel was great and outlook excellent.
The only downside was that although my booking was sold with breakfast included, it was a really poor offer.
You only had a choice of 1 item from the list, no drink, no juice. and your breakfast came in a box. I was expecting a buffet style in a restaurant. So this was definitely not a decent breakfast especially as I only chose this hotel above other properties because of the included breakfast. Very disappointed and expected more from a 4 star resort. Show details
Transparency
Customer Service
Ease of Booking
Rick W.
Rick W.South East Queensland, QLD60 posts
  Verified

Gone down hill

We've stay here several times without incident, standards have dropped, it started at 10pm through to 230am, 8 people in the room above us, yelling, fighting, scraping chairs across the floor without stoppers on the legs (chalk on the blackboard) 4 1/2 hours.
*No phone number to get assistance.
As a form MLA Qld I can put up with a lot of rabble, but I now have to consider should we stay ever again.
Management only gave lip service.....
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Dave B
Dave BSouth East Queensland, QLD8 posts
 

Scam, absolute scammers - avoid!!!

They'll suck you in, make it difficult to back out and then charge you a good $16000 for the pleasure plus $200+ a year in admin. There is no escape, all you can do is find a lawyer, contact the ombudsman and ignore their bullying tactics. Show details
Cathy
CathyGreater Melbourne (Metropolitan), VIC6 posts
 

DO NOT BUY THIS PRODUCT!

Please don't join up, this company claims they have luxury accommodation for a great price, but that just is not true. They are only interested in getting their hands on your money by lying to you. Also if you do purchase this terrible product, good luck actually trying to book any form of accommodation. Buyer BEWARE. I was lied to about their accommodation, and it cost me a lot of money. What a rip off.DO NOT JOIN !! Show details
rita l
rita lWide Bay-Burnett, QLD14 posts
 

Never used our membership

We have had the membership 3 years cancelled trip to Thailand list all our points We asked for a booking 6 months before Christmas last year never heard a thing total waste of nearly $10000 dollars

Leo Harry
Leo Harry3 posts
 
Leo Harry
Leo Harry  
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Reg
RegPerth WA2 posts
 

Great location

Friendly staff and within walking distance to everything in the CBD. Tram stop close by to get to other places.

Fastcar4re
Fastcar4re11 posts
 

Excellent location

Top spot to be in the action of Brisbane, ghe action of shopping... choice and a great homely feel hotel.

Branwen
Branwen
 

Good facility, good location

Only prob, was cooking utensils not available for a lrg family of 6, (frypan/saucepan not big enough). All else, good

Rowie
Rowie
 

Great Hotel, Great Location

The Ultiqa Rothbury is a lovely hotel, nice and clean, friendly helpful staff, right opposite Central Station and within walking distance to everything. I will be staying here every time I visit Brisbane in future, free Continental breakfast, free newspaper and great café in the same building, what more could you want.

Flower
Flower
 

This is good location

The accommodation we good, clean and great location. I have stayed at the same place a few time. Some of my friends have gone back and stayed with there family.

Monique
Monique
 

Great location!

This facility is located within walking distance from great restaurants, grocery shops and Pacific fair. It features great and clean facilities with friendly staff. Would recommend and definitely stay again

Layna Jenkins
Layna Jenkins2 posts
 

Great Location

We just had our second stay at Ultiqa, and as the last time was very happy with everything.

Location is great, view from 12th floor is great. Loved the layout of 12D, nice and fresh. We will be back next year.

Marg
Marg
 

Very nice clean appartments. Friendly receptionist and helpful

The only complaint I have was the noisy bin emptying by the cancel at 5.00am in the morning. This is not the fault of the hotel.

Questions & Answers

Ian
Ian

When booking OS travel with ultiqua, what's there client care like

Details

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