??!
1 photo
Umart Online QLD, Milton

Umart Online QLD, Milton

4.0 from 129 reviews · View Statistics

Reviews

4.0

129 reviews
5
(91)
4
(8)
3
(1)
2
(2)
1
(27)
  • Product Quality
    4.5 (114)
  • Return Claim MadeYes (13) · No (109)
  • Customer Service
    4.0 (127)
  • Warranty Claim MadeYes (32) · No (85)
Previous
Next
John L

John LRichmond-Tweed, NSW

  • 2 reviews
  • 1 like

Great Advice and service

published

Professional advice about the product was geared to our need, our present use, and our system configuration and not simply aimed at high-end tech that would have produced only marginal benefits.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo

Great team and best prices

published

The team are always super friendly and willing to help, and all products are only of a high quality. Ordering online is quick and easy and pick up is almost instant. Always happy to go through Umart!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMilton, Brisbane Qld
See all answers
James C.

James C.

  • 3 reviews
  • 1 like

Brilliant product and service.

published

I was very impressed with the level of service provided at U-Mart Milton. They have the store properly setup for social distancing.

The products are excellent and were very well priced. I was so impressed with the new case I purchased the next day I went and bought another one for my wife.

Thank you team - great work.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMilton, QLD
Warranty Claim MadeNo
See all answers
Physical Shops

Find out how Umart Online QLD, Milton compares to other Physical Shops

Know better, choose better.

Compare all
neilcgladwin

neilcgladwinSouth East Queensland, QLD

Price and range wise don't go anywhere else.

published

If you know what you're after for computer parts this is the easiest and cheapest way to get them. Easy processing in the shopfront means you're in and out in minutes.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
caish5

caish5South East Queensland, QLD

It feels like a secret place only those in the know are aware of!

published

I've been shopping at Umart since the old store after a friend introduced me. The returns lady that could tell if I'd had a cigarette anytime in the last week was always my favourite! Not having an extended warranty pushed on me is just a bonus!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMilton, QLD"
Warranty Claim MadeYes
See all answers

Great service, knowledgeable staff.

published

Great website, easy to navigate and find what you want. Been going to Sunshine Coast Umart for years, always Very satisfied with the products I purchase. Milton is no different :)

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMilton
Warranty Claim MadeNo
See all answers
J. Micallef

J. MicallefSouth East Queensland, QLD

Awesome Team doing a great job even in Covid-19

published

The online store is a breeze to get around and generally find what you need. Their products are up to date and they have always been happy to assist with any questions.
I have been in the ICT world for 20+ years and when you aren't keeping up with one part of the business then its easy to become confused. This isn't an issue with the Milton team.
Need a quick fix to something you forgot? Not an issue.
Cant recommend these dedicated team members who are all working to produce an easy customer experience.
Thanks for the service over the years Umart Milton!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMilton, QLD
Warranty Claim MadeYes
See all answers
Googlesaurus

GooglesaurusSouth East Queensland, QLD

Still the best for PC gear even during the pandemic

published

I have shopped with the guys at Milton Umart many times now and every time their staff have been very helpful and extremely professional. The website is easy to navigate and the wait time on pick up is reasonable considering that situation at the moment with the social distancing, 100% recommend these guys to every one needing PC supplies

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMilton Umart
Warranty Claim MadeNo
Product Purchased16 GB DDR3 Ram
See all answers

Great business!

published

Umart has pretty much become my go-to for most tech, especially PC-related stuff. Ordering online and picking up in person suits me down to the ground, so someone who carefully researches each product and looks up pricing before buying.

I've bought a lot of times from Umart without any major issues. Recommended and safe to buy from.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMilton
Warranty Claim MadeNo
See all answers
Physical Shops

Find out how Umart Online QLD, Milton compares to other Physical Shops

Know better, choose better.

Compare all
Jack M.

Jack M.South East Queensland, QLD

Amazed how far umarts customer service has fallen...

published

up to 6 days wait I've seen... while at the same time being promised "2 to 4" hours is completely unforgiveable. I ordered 2 simple items. #4838586
Over 4 hours ago...

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMilton
Warranty Claim MadeNo
See all answers
1 comment
Umart Online
Evan S.Umart Online
Tracey

TraceySouth East Queensland, QLD

Horrible and disgusting business ethics will never shop with Umart ever again

published
Customer Service
Return Claim MadeNo
Store LocationUmart Milton QLD
Warranty Claim MadeNo
Product PurchasedThunderX3 BC3 Gaming Chair Black/Cyan
See all answers
1 comment
Umart Online
Evan S.Umart Online
Katrina

Katrina

  • 3 reviews
  • 8 likes

Great Service As Usual

published

Always get the great service I have come to expect from Umart and not only at this store.
Fast and easy click and collect. Order is always ready quickly for pickup from the friendly staff.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMilton QLD
See all answers

Efficient, friendly, professional.

published

Have been shopping at umart for years. I've always found them to be professional, courteous, efficient and their prices are always ultra competitive. I alwaysrecommend these guys as one of my first options when it comes to buying computer parts.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMilton
Warranty Claim MadeYes
See all answers

High quality product with competitive price

published

I was upgrading my old notebook computer and ordered DDR3 rams and SSD drive from umart online. They worked perfect for my old notebook computer. The items were ready for pick up soon after I placed my orders online. The customer service at the Milton store is excellent. I am very satisfied with the range of products available and the quality of the products with competitive price.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMilton
Warranty Claim MadeNo
Product PurchasedDDR3 rams and SSD drive
See all answers
Yash

YashSouth East Queensland, QLD

  • 2 reviews

6 days and still not processed

published

Ordered ubiquiti access point 6 days ago via zippay and still not processed. Called customer service and they have no clue. Followed up multiple times but no use. At the end they gave an excuse that their systems have been upgraded recently and that's the reason.
There's virtually no coordination between teams at Umart. Pathetic!!!
Finally ordered at Computer Alliance and it was ready to be picked up within 15min.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Umart Online
Evan S.Umart Online
Physical Shops

Find out how Umart Online QLD, Milton compares to other Physical Shops

Know better, choose better.

Compare all

Number 1 choice for PC parts

published

When people ask me where to get parts and accessories for their computer, I most often recommend umart. Their prices are routinely $20 to $30 less than other stores, and I’ve never had an instance where I’ve ordered something only to find out “it’s not in stock - how about this more expensive alternative” like at some big department stores.

If you know enough to be ordering a part rather than a complete system, check out umart.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
See all answers
Matthew

MatthewSouth East Queensland, QLD

Worst service ever

published

Paid for an order on Monday at 10 and was told everything was in stock. Still not available for pick up lunchtime on Thursday. Call centre can't tell me why, terrible service.

Customer Service
Return Claim MadeNo
Store LocationMilton, Brisbane
Warranty Claim MadeNo
See all answers
1 comment
Umart Online
Evan S.Umart Online

walked in at 11:20am and my order was ready for collection at 11:30am super quick service.

published

Umart staff were very quick to service my order in these COVID times. They used social distancing and limited their contact but still providing good customer service. Everything just seemed to flow easy with no issues...

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMilton QLD
Warranty Claim MadeNo
See all answers

Great place to get parts to build a powerful computer at an affordable price!

published

Staff very friendly and knowledgeable. All your computer parts and accessories easily found online and you can check out things in store. All products are excellent, no matter of your budget.

Return Claim MadeNo
Store LocationMilton
Warranty Claim MadeNo
Andrew S.

Andrew S.South East Queensland, QLD

  • 2 reviews

Service is now very bad and misleading

published

Have been a long term umart customer and prices and order processing have always been great. But placed a $150 order last week. All parts in stock at Milton. New process is they take your money up front now. Four days later not a peep about collection despite follow up with order call centre. Everything supposed to be in stock? Hard to believe. Interesting that it only took 5 minutes to cancel the order talking to their overseas call centre. Now picked up my items from a local electronics shop off the shelf. Cost a few dollars more than umart but at least I knew what was happening. Customer service at umart has gone way down. Hope they manage to bring it back but I will stay away for now.

Customer Service
Return Claim MadeNo
Store LocationMilton queensland
Warranty Claim MadeNo
See all answers
1 comment
Umart Online
Evan S.Umart Online
Page 1 of 7
See all Umart Online reviews

Questions & Answers

Sorry, there are no questions about Umart Online QLD, Milton but you can read 13 questions about Umart Online.

Get an answer from our members and Umart Online representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.