- Online store
- Verified customer
Umart Sunshine coast have always been the goto tech store for us.
Always helpful if need be-Busy but always friendly.Thanks people - you are the ones who make it GREAT.
Techman Smart Solution
Great Service, Friendly and knowledgeable staff
Quick and easy to order online, even quicker and easier when i went to pick it up instore. Walked in, gave my collection email and was given my pc case soon after that. Staff were also able to give me advice on upgrades for my pc and they sounded like they knew their parts whilst also giving my the best possible deal
Great customer service
Umart is great. We like having a physical store incase something should go wrong. Online ordering easy. Good pricing. Decent products. Knowledgeable staff and good customer service. Good on their warranty too
- Online store
- Verified customer
Best brands, best prices, best service.
UMART provides online order and local collection service, which works really well. Recently looking for a pair of 4K monitors, narrowed the option to two brands, on further inquiry one option from an online computer mfr was at least 30 days out, whilst the Viewsonic from Umart was quoted as 2-3 days from ordering. Immediately after ordering, I received confirmation, and a further email received two days later announcing the products had arrived at Maroochydore. On collection, the staff greeted me and produced the two monitors within a couple of...minutes. I have bought from Umart Maroochydore since 2013, and always found their prices highly competitive, availability absolutely spot on, (unlike many online stores who fail to advise there is no stock until you chase them up, provided they have a 'phone number), and friendly helpful staff.
Local Computer shop with excellent prices
Umart almost always have the best prices and a great range of stock. The Chermside store may not carry everything, but if you are not in a rush and can wait 1-2 days, they bring the stock across from Milton. The new website and ordering is a breeze. Collection service is always prompt with minimal queuing. Have had no trouble with past warranty claims but you need to know what you are doing.
Service is always fast and streamlined, prices are good.
Have used Umart for over 10 years and never had an issue. I have had to RMA a product once and it was painless.
I've only ever used their online store to purchase which has always had anything I've needed, and then I visit the physical store to pick up online orders.
Superb service and technical advice
An easy to use internet store with the backup of friendly knowledgeable staff.
Will continue to use this companies convenient and easy service.
And the price is always competitive with the added bonus of good support not always associated with online stores.
- QLD, Milton
- Verified customer
It feels like a secret place only those in the know are aware of!
I've been shopping at Umart since the old store after a friend introduced me. The returns lady that could tell if I'd had a cigarette anytime in the last week was always my favourite! Not having an extended warranty pushed on me is just a bonus!
Fast and easy ordering
I needed a new gaming chair and they had a good range of different types of chairs. Paying for the chair I wanted was also very easy and the time it took me to pick up the chair from their store only took a minute. Thank you.
Awesome Team doing a great job even in Covid-19
The online store is a breeze to get around and generally find what you need. Their products are up to date and they have always been happy to assist with any questions.
I have been in the ICT world for 20+ years and when you aren't keeping up with one part of the business then its easy to become confused. This isn't an issue with the Milton team.
Need a quick fix to something you forgot? Not an issue.
Cant recommend these dedicated team members who are all working to produce an easy customer experience.
Thanks for the service over the years Umart Milton!
The Best Place to buy PC parts on the coast
I honestly adore this place, I purchase everything I need when building a pc from them, they're extremely easy to find, the prices are very resonable and the staff is always so helpful and friendly. If your looking to purchase anything for your next build I definitely reccomend shopping at Umart
Efficient, friendly, professional.
Have been shopping at umart for years. I've always found them to be professional, courteous, efficient and their prices are always ultra competitive. I alwaysrecommend these guys as one of my first options when it comes to buying computer parts.
My first choice for computer components
The store is in a convenient and easy location for me to get to because I can drop in on my way to work.
I am very satisfied with the range Umart stocks and can usually find everything I need in the one store. This is convenient and saves me time because I don't have to go to several places to get everything.
Being able to look for, see what is in stock, and order on-line what I need is also very convenient.
This makes for quick, in and out shopping, which is ideal for someone like me who just wants to get what I need and go.
As far as the prod...
Number 1 choice for PC parts
When people ask me where to get parts and accessories for their computer, I most often recommend umart. Their prices are routinely $20 to $30 less than other stores, and I’ve never had an instance where I’ve ordered something only to find out “it’s not in stock - how about this more expensive alternative” like at some big department stores.
If you know enough to be ordering a part rather than a complete system, check out umart.
Excellent Computer Store
Navigating the store's website is great to use and easy to navigate to the exact product that you want.
Product range is vast with many options available and all products listed are top brands at low prices. The Staff are honest and extremely helpful with any questions you may have.
The only thing I find that could be improved is the packing of orders. Most are packed in flimsy satchels with no padding, so items can get damaged very easily.
All in all though, a good store to buy your computer needs.
Great Store, good service, good prices
I've been buying from UMART for over 10 years. Their prices are always great, but I have found that I am so happy with UMART now I don't even bother checking other stores. I've probably spent 1000s of $ over that time
It's easy to find the products on their website and then pick up in-store
The few times I have had parts fail, it has been a simple process, never had an issue getting replacements under warranty.
I have used both physical stores at Eight Mile Plains and their online service
I know some people may have a different opinion but after buying from UMART for over 10 years, I've never had a problem.
Good speedy service
Good value and built really quickly. Pick up very easy and friendly staff who explained the install and all of the spare bits. Thanks heaps for great and speedy service
Excellent service, solid prices.
Had my laptop die, proceeded to buy a new one through uMart that ended up giving me better specs for less money than alternatives I researched. Did both the RA on the dead laptop and collection on a new one in the same visit; great customer service from Zachary at the support desk.
Laptop ended up having a display issue, got put through as a DoA. Once again got Zachary on the support desk, who went above and beyond to try to get the issue resolved ASAP. I had a replacement the next day.
Needless to say, satisfied.
Great prices, easy end to end process.
Umart is a go to for me because they've almost always got what I need at great prices. The end to end process is also super simple, and even throughout COVID19 it's been fantastic.
Long term customer - always returning
I've been a long term customer of Umart - over 15 years. Rarely found better prices elsewhere on stocked items - some things (specifically case customisation items) are purchased elsewhere - all hardware is always purchased here. All returns (only a couple of DOA item) are processed quickly. Out of stock items are discussed and often able to be substituted.
Questions & Answers
I live in Melbourne, Victoria and I am willing to build a new PC and this will be the first PC I will be building for my personal use and I am researching a lot about how to buy components. I want to buy parts for it from Umart as one of my friends recommended but I read some of the reviews and I am very confused about what should I do!
I don't think there is any store in Melbourne so I will have to do online shopping. Can someone please help me whether should I buy the PC parts online from Umart? Will they be delivered as per what has been ordered?
Evan S.Umart Online
While our team are based in Queensland and New South Wales, we have customers all around the country that love our quick delivery options and affordable prices. If you need assistance, you are welcome to give us a call or alternatively, you can send us an email to email@example.com where our team will be able to assist you with the products you require and talk you through the order process!
Is HP laser jet pro M130fw(G3Q60A) Multifunction Printer @ $259 available now and will you deliver to Currimundi?
Evan S.Umart Online
Yes, we currently have this on sale for $259 and delivery is available. You can create your order on our website and once processed, we will get it out to you as soon as possible.
According to your website FAQ for change and amend online orders, if the order is not dispatched or collected it is still able to be changed or amended.
However I got a different respond from one of your customer service, she stated the order has been packed and ready to be shipped, so I cant change or amend my order.
I understand the frustration unpack an order change parts then pack it again, but it is an easier way to do rather then I received the parcel then send it away to claim change of mind.
I made mistakes through my study for the parts I need, and I made it clear in the emails that they do not fit for my need 100%, I would like to change parts while they are still with the store, and I can't even do that. I would 100% call through to change it if possible, but considering this is the long weekend no calls taken, I can only do emails. If you can look into this, it may save me a lot of hassles. Cheers
Evan S.Umart Online
I’m sorry to hear about the issues when trying to modify your order. This is certainly not what we expect of Umart team members or our systems. Some payment methods prevent us from modifying orders so this may have been the case. Either way, I'd like to explore this further for you. Would it be possible for me to grab your order number off you so we can investigate this for you asap to ensure it doesn't happen to you or anyone else again.
If not able to amend the order, I was more than happy to cancel the order and reorder. But simply advised me order was packed, can't be amended or changed and I need to send it back once I receive it. Especially the parcels were not gotten picked up by Aust post until 5 hours later. Not quite sure how many labour hours will be wasted.
Evan S.Umart Online
I've taken a look into your particular order and I can see what has occurred. There were two emails you sent through on Sunday 7 June requesting changes - one at 3:15am and the other at 6:48pm. Our Customer Service Team currently are only available Monday to Friday. Your order was then packed and moved to be dispatched at 9:01am Monday. By the time our team got to your email at 12:30pm, it would not have been possible to change. Unfortunately, due to the volume of orders going out, all items are packed into multiple cages for Australia Post to come and collect. Given your order would have been one of the first to be packed, it would have been incredibly difficult to locate and isolate and would have impacted all other orders for that day. We are currently working through a series of improvements for the way we dispatch items in the future to provide better outcomes in situations like this.
I appreciate this doesn't help your particular situation, however, hopefully this transparency helps alleviate some of your frustrations.
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