Pretty Unimpressive service
I ordered a framed print online and when several days passed without any update on delivery I contacted the courier. I received conflicting feedback over a 48 hour period variously stating that the item was in transit, still at the courier depot or they had no record of the order.
When delivery did happen and we were out of the house the courier took the print away despite authorisation to leave the item being provided.
Lastly on opening the package we discovered that there was no cord to hang the print attached to the frame and only two slots cut into the cardboard backing. This was unexpected.
Overall pretty unhappy with what should have been a simple transaction. I'd leave others to decide if this would suit them.
Painting colours were not as advertised
I ordered an original painting from their photos. Very disappointed with quality and colours.
Be very wary ordering from their photos - you may not get what you ordered. I would not use them again
- United Interiors
- Verified customer
I purchased the Sirieuse 2 painting on 1/7/18. Their website states that shipping for hand painted artworks is 28 days. I hadn't heard anything by 6/8 (36 days) so I sent an email requesting the status of my order & was advised on 7/8 that it would ship in the next 1-2 days. I received an email from the freight company on 9/8 stating that the artwork had been dispatched & it finally arrived on 17/8 (8 days after it was dispatched & 47 days after I ordered it).
To say that I was disappointed is an understatement. Their artwork looks spectac...
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