??!
1 photo
United Interiors

United Interiors

Online store, Physical store
2.4 from 24 reviews · View Statistics

Reviews

  • Product Quality
    4.0 (1)
  • Return Claim MadeYes (0) · No (1)
  • Shipping
    2.0 (1)
Previous
Next
OzzyJack

OzzyJack

  • 4 reviews
  • 8 likes

Poor processes and customer service.

published

Ordered a perfect "pair" of large prints. Took a little longer than advised to arrive but was very disappointed when one frame was black and the other was timber coloured (frames are metal) - clearly sloppy business processes. I also got the distinct impression that it was my fault the problem happened and certainly no apology for the inconvenience caused was offered. I then had to wait for it to be picked up and and then had an excessive wait for the correct frame to arrive - but only after emailing them and getting an unhelpful response . Blamed courier and Covid - but other purchases we have make online have been delayed by a day or two - not 5 weeks!

The prints are fine - a pity the customer service was not a bit more considerate.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
See all United Interiors reviews

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and United Interiors representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.