DO NOT BUY FROM THIS COMPANY!
Terrible quality - $150 broke in 5 days. Sent in for replacement, which they said was a 'courtesy' and they NEVER REPLACED IT. Agree- Use RoadID.com from the USA- top quality and cheaper.
Purchased in February 2021 for $113.00.
Clasp broke after 1 week. Looks like this is typical.
The bracket is really thin and fragile and is falling apart after a week! $200 down the drain. Never again would I order them. Said they’d replace- didn’t. Use RoadID.com
Purchased in May 2021 for $200.00.
shop of shame
bought id bracelet over one month ago (still has not arrived) rang company they stated i have to email an american email because american company. the have no customer skills i will now be out of pocket (on a pension $100 is a lot of money) the should not be able to treade as they ip people off
Purchased at Universal Medical ID for $100.00.
Bad customer service. Crap products
Purchased an engraved ID bracelet for $100. took a month for delivery. 2 weeks after it arrived, the link pin fell out and bracelet fell apart on the ground scratching the ID plate. Spoke to customer service and was told to send it back. I requested a refund as I do not trust the quality of the product if it falls to bits after 2 weeks. I have since tried to contact them with no answer. All you get now is a message saying they are closed (even though I have called in their advertised hours). I will dispute the transaction with PayPal as I am no...t getting anywhere with them. Dont order from this company. Shonky company. Update: Finally got through to them. Was told that the Sydney P.O. Box I sent it to is used as a forwarding address. The items then get sent to the US as they an o/seas company. No mention of this on their website that they are not an Australian company. Was told I will have to wait until item gets back to the US for a refund. They make their website look like they are based in AU.
Purchased in October 2020 for $100.00.
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