Very poor customer service
ordered ID bracelet but sizing for interchangeable bands was wrong. Contacted customer service which was offshore, stated no exchange policy, wanted to charge me $14 plus cost of returning item.
Purchased in August 2019 at Universal Medical ID for $88.00.
Very bad customer service.
I ordered a medical bracelet for my son on 4th October 2018. I received a completely wrong bracelet with someone else's name and medical issue on the bracelet. I returned it immediately and requested the correct one be sent as per my order. This also was paid for in full. I am yet to see the bracelet. After many emails they have said they dispatched it by post on the 9th November to my post office box. I have emailed again twice requesting a follow up. After my last email I have not received a reply. Looks like money down the drain. I would never order again from this company - if something goes wrong it all gets to hard for them.
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