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The Co-op

The Co-op

1.4 from 149 reviews · View Statistics

Reviews

1.0

6 reviews
5
(0)
4
(0)
3
(0)
2
(0)
  • Product Quality
    1.0 (4)
  • Return Claim MadeYes · No (6)
  • Customer Service
    1.0 (5)
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Co-op book store

published

Literally THE WORST way to buy text books. They are TERRIBLE with time, delivery and contact/support. DO NOT USE THEM!!! They need to close their doors, they are not viable as a business in ANY WAY that is legitimate. They do not deliver on time AND I PAID FOR EXPRESS..

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationOnline
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Shocking service

published

Ordered my textbook online 3 weeks ago, labeled as in stock and ready to ship. Rang 3 days ago for an update and have only just heard back that it won't be in for at least another week. When paying such exorbitant fees for textbooks I expect better service, and certainly better communication. Save yourself the trouble and order elsewhere online, my other textbook from Booktopia arrived in 3 business days.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Keith

KeithAustralian Capital Territory

Adversarial management stand over staff members, culture of poor pay,

published

Bullying in the workplace is rife in this organisation, divisive culture from the top down that sees the student ownership base as the enemy rather than the employer. Close it down and wrest control back to the students and not the opportunists as it was initially intended.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Feeling dissapointed.

Feeling dissapointed.South West, WA

  • 2 reviews
  • 5 likes

Terrible customer service.

published
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Peter C

Peter CPerth, WA

Ripping People Off!

published

This organisation advertises merchandise online for a discounted rate. Once you pay the $25 joining fee to validate the discount, they say the merchandise is "out of stock" yet the joining fee is "non-refundable. This is unethical and staff and students are losing their money. Contact numbers and email addresses are incorrect. BEWARE!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
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Giang Tran

Giang TranSydney, NSW

Most stressful online shopping experience ever

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
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