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Uno Home Loans
Wonderful people to help through the loan process
Scott and Veronica assisted my partner and I to refinance our mortgage. They were absolutely delightful. Responsive, friendly and very personable. Banks are really frustrating to deal with, so it was great to have them on our side. Would highly recommend them and Uno, and will use them again ourselves.
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Frank I.Sydney, NSW
- Verified customer
Delight to deal with
Kym and Tiffany were fantastic in helping me refinance my home loan. They took care over the phone to find out exactly what I was after, explained what the process would involve and even some of the pitfalls (like fees) and provided numerous options, even if there were already one or two standouts. Kym was fantastic after I hopelessly lost touch over the Christmas break and didn't miss a beat, while Tiffany kept me constantly in touch via email once the process was underway, which was reassuring. Would definitely recommend.
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Review collected in partnership with Uno Home Loans
Daniel v.South East Queensland, QLD
- Verified customer
Ask and ye shall receive
From the outset, I was impressed with the swift and clear communication from the team at UNO. Directions on what was required, how to provide this and any pre-emptive troubleshooting were provided to smooth the process. If/when I was unsure of a process or requirement, Paul and Crystal responded quickly and effectively to keep the refinance process moving forward. I was most appreciative of the kind reminders when I had forgotten to return a piece of documentation. The tone of contact was supportive at all times and led to an enjoyable experience overall. I would unreservedly recommend UNO based on their customer service, let alone their ability to capture a market-leading deal for our refinancing needs.
1 comment
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Review collected in partnership with Uno Home Loans
Bayden S.Central Queensland, QLD
- Verified customer
Complicated refinance
Both Kym and Tiffany were fantastic help right the way through the refinance process. This was a more complicated task involving multiple properties & new structures. Essentially the process was time consuming but documentation and requests flowed well. The UNO process remained flexible and allowed specific changes to be made without fuss, which made transition easy. In then end, I'm saving a significant amount of money by engaging competent brokers who take a keen interest in products and people. I definitely recommend UNO Home loans!
1 comment
UNOUno Home Loans
Hi Bayden,
Thanks for leaving a review, and for giving Kym and Tiffany a shout out. You’re right, they are relentless in getting the best deal for their clients and they love a challenge. We are so t... Read more
hrilled to be able to count you among the many happy home loan customers at uno.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Uno Home Loans
- Verified customer
Best Broking Service in Australia
I received help to refinance my loan. uno has saved me money and set me up to receive better service from my new lender. Crystal and Paul were outstanding - so patient, informative and helpful. uno is a great service and I'd recommend them to everyone!
1 comment
UNOUno Home Loans
Hi Nicole,
Thanks for leaving a review, and for giving Paul and Crystal a shout out. You’re right, they are relentless in getting the best deal for their clients. We are so thrilled to be able to cou... Read more
nt you among the many happy home loan customers at uno.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Uno Home Loans
Shazia NehalGreater Melbourne (Outer), VIC
- Verified customer
Incredibly Helpful, Responsive and patient.The perfect support for everyone buying new home!!
Paul and Crystal are amazing they went above and beyond to Refinance our existing home loan, very professional, responsive and patient. By far the easiest and most competent broker we have dealt with to date. The entire experience was very easy and Transparent. They made sure we had all the information we needed and communication was very clear and timely. For the first time we were introduced to something called loan score which gave us an idea how much we will end up paying every month before hand which made perfect sense to us. The rates we...Read more
re excellent and continue to be satisfied.We would definitely recommend Paul and UNO home loans to anyone thinking of searching for a good home loan broker... we can't thank them enough for all that extra time and effort they have put in and the patience they have shown towards us..1 comment
UNOUno Home Loans
Hi Shazia,
Thanks for leaving a review, and for giving Paul and Crystal a shout out. You’re right, they are relentless in getting the best deal for their clients. We are so thrilled to be able to cou... Read more
nt you among the many happy home loan customers at uno.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Uno Home Loans
t.a.a.Sydney, NSW
- Verified customer
Great Experience
Paul and Crystal were great to deal with. Patient, understanding and ultimately helped in taking a lot of the hassle away. Made purchasing my first property a less daunting task. Would highly recommend.
1 comment
UNOUno Home Loans
Thank you so much for your feedback, and for giving Paul and Crystal a shout out. They are amazing at what they do and will always fight for the best outcome for their clients.
We are really happy w... Read more
e can count you as one of our happy customers. If you need anything, you know where we are.Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Uno Home Loans
KhanhGreater Melbourne (Metropolitan), VIC
- 2 reviews
Excellent service from Paul Sealey and Crystal Bowman.
Paul was very patient and helpful with me question and my application requirements.
Crystal was very efficient and professional with throughout the whole process.
I was very new to the ordeal and both of them had guided me every step of the way.
Appreciate their industry knowledge and excellent customer service.
1 comment
UNOUno Home Loans
Hi Khanh,
Thanks for leaving a review, and for giving Paul and Crystal a shout out. You’re right, they are relentless in getting the best deal for their clients. We are so thrilled to be able to coun... Read more
t you among the many happy home loan customers at uno.Similar opinion? Write a review on ProductReview.com.au!
Roland H.Sydney, NSW
VIP treatment by broker
Paul Sealey from Uno has helped me getting a loan for both a site purchase and subsequently for construction of my house. Paul gave a selection of the best available offers from the market, I selected the one best suited my needs and Paul worked through it with the chosen bank until I received the loan.
The construction loan was more complex than the site loan due to the valuation required based on the plans and Paul has relentlessly chased the bank and the valuer until everything got sorted, even while he was on holidays. I received daily updates throughout the process.
Since the construction loan took more than a month to get, I even received a cashback from Uno.
First class mortgage broker.
1 comment
UNOUno Home Loans
Hi Roland,
Thanks for leaving a review, and for giving Paul a shout out. You’re right, he is relentless in getting the best deal for his clients. We are so thrilled to be able to count you among the many happy home loan customers at uno.... Read more
If you need anything more, you know where to find us. Many thanks, The uno TeamSimilar opinion? Write a review on ProductReview.com.au!
ChrisHobart, TAS
Absolutely Outstanding
I cant speak highly enough about Vee and Scott's service. They both went above and beyond to make sure the whole process was seamless, stress free and without any additional cost. The say word of mouth is the best advertisement and trust me when I say if anyone mentions they are on the lookout for 2 amazing people to help them achieve their dreams Vee and Scott is who I refer them too. Forever Grateful.
1 comment
UNOUno Home Loans
Hi Chris,
Thanks for leaving a review, and for giving Vee and Scott a shout out. You’re right, they are a power duo and very good at what they do. We are so thrilled to be able to count you among the many happy home loan customers at uno.... Read more
If you need anything more, you know where to find us. Many thanks, The uno TeamSimilar opinion? Write a review on ProductReview.com.au!
MerrileeSydney, NSW
- Verified customer
Extremely efficient & helpful
I can’t thank Crystal enough. She picked up the loan transaction 1/2 way through & was so efficient in her communication & follow through with every aspect. I can’t recommend her highly enough
1 comment
UNOUno Home Loans
Hi Merrilee,
Thanks for leaving a review, and for giving Crystal a shout out. You’re right, she is amazing at what she does. We are so thrilled to be able to count you among the many happy home loan customers at uno.... Read more
If you need anything more, you know where to find us. Many thanks, The uno TeamSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Uno Home Loans
Phillip S.Sydney, NSW
Responsive, informative and great service
Have received great service from Uno with Vee and Scott looking after all my needs. They were always there to assist with any questions. I had a reduced settlement period cos of the Xmas break forcing everything to be rushed, there was one mistake with the documentation where I had to courier the final mortgage docs to Queensland and only just made it there in time for the settlement. All up very appreciative of the work they did.
1 comment
UNOUno Home Loans
Hi Phillip,
Thanks for leaving a review, and for giving Veronica and Scott a shout out. You’re right, they are amazing at what they do and will always go above and beyond to get the job done. We are ... Read more
so thrilled to be able to count you among the many happy home loan customers at uno.Similar opinion? Write a review on ProductReview.com.au!
TerrenceoPerth, WA
- 12 reviews
- 3 likes
- Verified customer
Once again UNO home loans are awesome
Well this is the second time now I have used uno homeloans. And my dealings with them this time was no difference than the first. I can honestly say that with the help of Crystal Bowman, Paul Sealey and the uno team they made the process stress free and painless. They keep you informed the whole time, they do all the running around to ensure things keep moving and even before you think about emailing them to see how things are going they’ve already given you an update.... if only all companies had there systems and processes as down pact as uno...Read more
homeloans. To be honest refinancing my homeloan with uno homeloans is less stressful than trying to claim warranty on my faulty vacuum cleaner (which is actually taking longer also haha). But yes if your considering refinancing your loan, and your looking at uno, go for it. It’s actually easy, with the help of the team at uno homeloans1 comment
UNOUno Home Loans
Hi Terry,
Thanks for leaving a review, and for giving Paul and Crystal a shout out. You’re right, they are amazing at what they do in making the home loan process as simple and stress-free as possibl... Read more
e. We are so thrilled to be able to count you among the many happy home loan customers at uno.Similar opinion? Write a review on ProductReview.com.au!
Uno home loans review
Kym and Tiffany were absolutely amazing to deal with and got us the perfect homeloan! Would recommend them to everyone! Their customer service was outstanding, always updating us along the way. Thanks!
1 comment
UNOUno Home Loans
Hi Kate,
Thanks for leaving a review, and for giving Kym and Tiffany a shout out. You’re right, they are amazing at what they do and always strive to make sure you are on the right deal.... Read more
We hope to see you again soon. Many thanks, The uno TeamSimilar opinion? Write a review on ProductReview.com.au!
StuartSydney, NSW
- 2 reviews
- 1 like
Professional and efficient service!
I was having trouble securing a home loan due to being on Workcover at the time. Most financial institutions did not make any effort to understand my circumstances until I dealt with Kym and Tiffany from UNO. They were terrific! They went out of their way to assist me and to assess me as an individual, taking into account my unique circumstances. They were incredibly efficient, kept in constant contact with me, and really made the service feel personal. Can't thank them enough.
1 comment
UNOUno Home Loans
Hi Stuart,
Thanks for leaving a review, and for giving Kym and Tiffany a shout out. You’re right, they are amazing at what they do and will always go that extra mile for their customers. ... Read more
We hope to see you again soon. Many thanks, The uno TeamSimilar opinion? Write a review on ProductReview.com.au!
Excellent Customer Service
Thanks to Kym and Crystal for all their hard work and support through out the application process.
We had a difficult loan assessor but Kym kept pushing to get the loan approved with low interest rates. Very happy with the results.
Once again thanks to Kym & Crystal.
1 comment
UNOUno Home Loans
Hi M. Riaz,
Thanks for leaving a review, and for giving Kym and Crystal a shout out. You’re right, they are amazing at what they do and always strive to make sure you are on the right deal. ... Read more
We hope to see you again soon. Many thanks, The uno TeamSimilar opinion? Write a review on ProductReview.com.au!
JM R.Sydney, NSW
Great service and really helpful
Me and my wife had a great experience with Uno, especially with Paul and Veronica who helped us in every step of the way until we got our home loan approval.
1 comment
UNOUno Home Loans
Hi JM,
Thanks for leaving a review, and for giving Paul and Veronica a shout out. You’re right, they are amazing at what they do and always strive to make sure you are on the right deal. We hope to see you again soon.... Read more
Many thanks, The uno TeamSimilar opinion? Write a review on ProductReview.com.au!
Alix F.Sydney, NSW
Great experience in refinancing
Thank you to Veronica and Paul for guising us through our home loan refinance.
It was great to have two people always happy to answer questions quickly and clearly. All the communication was great and we were always informed of updates.
1 comment
UNOUno Home Loans
Hi Alix,
Thanks for leaving a review, and for giving Paul and Veronica a shout out. You’re right, they are amazing at what they do and always strive to make sure you are on the right deal. We hope to see you again soon.... Read more
Many thanks, The uno TeamSimilar opinion? Write a review on ProductReview.com.au!
TracieSouth East Queensland, QLD
- Verified customer
really happy with the service and the outcome
The Ladies at Uno were amazing very helpful and easy to get in contact with, and never a problem to answer the millions of questions I had. There were no bad surprises. I was happy with the bank chosen and the rate I received. Would not hesitate in recommending UNO and their services.
1 comment
UNOUno Home Loans
Hi Tracie,
Thank you so much for your review. We are so happy to be able to help you on your home loan journey, and of course if you need anything else - you know where to find us!... Read more
Many thanks, The uno TeamSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Uno Home Loans
- Verified customer
Smooth home loan refinance
Paul and Crystal did a great job in assisting me with the refinancing of my home loan. They did not push me towards any particular product, and gave me time to consider what I wanted to do rather than hassle with constant phone calls which I previously experienced through other brokers. They were able to explain things clearly and concisely, and their communication throughout the process, from application to settlement, was stellar.
1 comment
UNOUno Home Loans
Hi David,
Thanks for leaving a review, and for giving Paul and Crystal a shout out. You’re right, they are amazing at what they do and always strive to make sure their customers are on the right deal for them. We hope to see you again soon. ... Read more
Many thanks, The uno TeamSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Uno Home Loans
Questions & Answers
sharonasked
so my name is attached to 2 properties i am not on any of the the loans however i am a guarantor for 1 of them which the person who im guarantor for is willing to be a guarantor for me, the only deposit i have is $5000 i have been full time employed for the past 12 or so months with an annual income of approx $60,000 i do have a car loan and a $5000 credit card my question is can you help me secure a home loan ??
kind regard
No answers
Alex D.asked
Weve just cash out refinance our home 6 months ago. Can we move to another Lender so we can consolidate our debt or we need to wait for sometimes?
1 answer
UNOUno Home Loans
Hi Alex
Thank you for your query, Please email Chris on chris.mcnaughton@unohomeloans.com.au and she will organise one of our Senior Brokers to contact you to discuss in more detail. At a glance it looks positive, however, we'd need to understand a little more about your situation. Looking forward to hearing from you.
Many thanks
Vincent
Sunny M.asked
Hi I'm looking to buy an investment property in Queensland around 400k or under with 5-8% deposit. It could be combined vacant land and then construction. I'm single and I've a stable full-time work with gross 110k pa. Can I get a loan?
1 answer
UNOUno Home Loans
Hi Sunny
Thanks very much for your inquiry and apologies for the delay. Please email me at chris.mcnaughton@unohomeloans.com.au and I'll have one of my Team members get straight on to it for you. At a glance it looks positive, however, we'd need to understand a little more about your situation. Looking forward to hearing from you. Thanks Chris
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UNOUno Home Loans
Hi Daniel,
Thanks for leaving a review, and for giving Paul and Crystal a shout out. You’re right, they are relentless in getting the best deal for their clients. We are so thrilled to be able to cou... Read more
nt you among the many happy home loan customers at uno.