uno - you should
We actually came to use uno by default after a less than interested first contact with another major on-line broker. I can say that I think the stars aligned on that day as the service we have received from Paul Sealey and Crystal Bowman cannot be faulted. These two are an absolute powerhouse and a real asset to uno, they are both extremely knowledgeable, very real and have worked with us during the stages up to getting our loan approval in a supportive and positive manner. I am 100% confident they will see us through the balance of the purchase of our home up to settlement and really can say - you'd be mad to go anywhere else.
Best customer service
Our dealings with Ajay were easy and professional. He kept us in the loop at all times and managed to get us a great deal for home loan. Wouldn't hesitate to refer others.
Wouldn’t go anywhere else.
Crystal & Kash customer service was exceptional. Crystal has a personable touch, that help relieve all anxieties. Kash managed to get me a fantastic rate. I’ve never felt so blessed. Both very professional and extremely supportive, understanding my needs and helping me achieve them.
Very professional and supportive
Great job! Supportive throughout the process! Always available via phone or email. Were very spportive and reassuring when I had questions and doubts. Advocated fot me and put pressure on lender to speed up the process. Overall very helpful! Suerly will use them again in a future.
A pleasure dealing with Stephen Liang, who understood our needs, made valuable suggestions, provided options, followed through to completion. He also made sure we were satisfied with the service. Unparalleled service.
- Verified customer
Fantastic service and process
Krystal and Kym were brilliant and on hand throughout the whole process to inform and support me and managed everything brilliantly. It was my first home purchase so was a bit daunting but they were always forthcoming with info and updates and made the process flow seamlessly. I'd highly recommend anyone to use Uno. Thanks again ladies!
Review collected in partnership with Uno Home Loans
Uno staff kym and veronica are the best!!
Very satisfied with veronica and kym they were there from start to finish and still continue to answer any questions we have.
Great work ethic attention to detail and are all round loverly ladies would highly recommend uno to anyone for there home requirement. Veronica and kym will make sure you get what you need so your dream can come true! Thanks again I wish there was a 10 star rating :)
Great, fast, efficient service.
Got the same person (Kym) who did our loan last year. Started on Monday, had our pre-approval Monday, signed the contract on Monday, paperwork wrapped up by Wednesday. Like I said - great, fast, efficient service.
Kym, Colleen and the team at Uno did their best in assisting me get my home loan. They were very responsive and clear. They worked through a hitch due to Covid very professionally. I would recommend them to my friends and family!
Applied for our first home loan with UNO. Our experience with them starting from application to lending was seamless. Our broker Kash was extremely helpful and provided very clear responses to any of our emails and questions. Kash was very informative and gave us lots of knowledge about what to look for on our first home loan and also explained the full land and construction loan process clearly. No matter how many times we repeated our questions he was very calm and provided us with his expert advice. He also kept us updated throughout the whole home loan application process. Overall, very professional and a great experience. I would highly recommend UNO for home loans.
Crystal at Uno Home Loans is an example of someone who's on the front foot of all dealings. She catches issues before they happen. It has been a refreshing experience!
Prompt, friendly and responsive
Customer service = brilliant!
Cooperation/teamwork between home originator and support team - excellent!
No unexpected costs experienced.
Professional emails, SMS and phone calls.
Bonus Velocity points = great!
Cash back = superb!
Fantastic customer service! Very helpful.
The customer service was faultless. Akin and Crystal were fantastic and helped me throughout the whole process. They made me feel valued and their communication was amazing. They were able to find me a better loan than I could find with great rewards to benefit. Thanks for your wonderful help.
UNO Home loans made the experience of buying a property such an easy event.
They were always there when we needed to ask questions and took us through the process of buying a house with ease.
Costs were explained to us throughout the process and never went above their estimates and also we are very happy with our rate. Thanks Crystal and Kash!!
Superb Customer Service and product expertise
Both Kash and Crystal were exceptional to deal with. Kash really listened to understand what my goals were and was both available and patient when I had questions. Crystal kept me informed through the whole process, keeping me up to date and very responsive to any questions I had or requests for more information from the new vendor. Thanks honestly could speak highly enough of the service I received, it far exceeded expectations. Thank you Kash and Crystal.
I contacted UNO as my loan options were slightly more challenging than standard. Kash searched, spoke to lenders and found a suitable loan for my situation. He and Crystal provided amazing support, patiently walking me through each step to settlement. Always willing to help, their communication was timely and professional. More than highly recommend ... exceptional!
Finalised my refinance with UNO and they paid some extra costs which I wouldn't have received otherwise
Got an extra $895 I wouldn't have going through uno plus a renegotiated rate better that the bank advertising rate at the time so recieved everything the bank offered plus extra benefit no gave I wouldn't have if I went direct.
Questions & Answers
so my name is attached to 2 properties i am not on any of the the loans however i am a guarantor for 1 of them which the person who im guarantor for is willing to be a guarantor for me, the only deposit i have is $5000 i have been full time employed for the past 12 or so months with an annual income of approx $60,000 i do have a car loan and a $5000 credit card my question is can you help me secure a home loan ??
Weve just cash out refinance our home 6 months ago. Can we move to another Lender so we can consolidate our debt or we need to wait for sometimes?
UNOUno Home Loans
Thank you for your query, Please email Chris on email@example.com and she will organise one of our Senior Brokers to contact you to discuss in more detail. At a glance it looks positive, however, we'd need to understand a little more about your situation. Looking forward to hearing from you.
Hi I'm looking to buy an investment property in Queensland around 400k or under with 5-8% deposit. It could be combined vacant land and then construction. I'm single and I've a stable full-time work with gross 110k pa. Can I get a loan?
UNOUno Home Loans
Thanks very much for your inquiry and apologies for the delay. Please email me at firstname.lastname@example.org and I'll have one of my Team members get straight on to it for you. At a glance it looks positive, however, we'd need to understand a little more about your situation. Looking forward to hearing from you. Thanks Chris
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