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Up Bank

Up Bank (page 2 of 2)

3.5 from 54 reviews

Reviews

3.9

32 reviews
5
(21)
4
(2)
3
(1)
2
(1)
1
(7)
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Reviewer Photos & Videos

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Jaimee L.

Jaimee L.Metropolitan Adelaide, SA

  • Verified customer

Terrible Customer Service and No Features

published
Transparency
Customer Service
TopicGeneral Transactions and New Account
Joshua Michael

Joshua MichaelMetropolitan Adelaide, SA

  • 2 reviews

Excellent banking experience.

published

I've been with Up since about May 2019. The app is super efficient and easy to use and probably the most intuitive of most banks that I've used. Your bills and spendings are structured in an easy to view manner so you always know where your money is being spent and any upcoming bills that are due soon. You get handy reminders at the start of most weeks letting you know when your bills are due for the week and how much you spent the week prior compared to the week before that. I've had to contact customer service once or twice and they are professional, friendly, and quick to respond. They keep you in the loop with upcoming developments for the app and accounts. Very happy with the banking experience. Can't wait to do more with this bank.

Transparency
Customer Service
TopicGeneral Transactions
TonM

TonMcorowa

  • 3 reviews
  • 1 like

Works well for our financial needs!

published
TopicGeneral Transactions and New Account
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JessicaM

JessicaMSydney, NSW

  • 10 reviews
  • 3 likes

Great online banking app

published

I love this bank because it has the best interest rate for savings, and I can separate my accounts into individual savings goals eg. Christmas, trip to Paris. It's very simple to use and transfer to/from and I've never had any issues. I've also referred some friends to them and we both received the $5 bonus!

Transparency
Customer Service
TopicGeneral Transactions and New Account
andyhopkins

andyhopkinsSydney, NSW

  • 2 reviews
  • 1 like
  • Verified customer

The future of banking

published

Not a single complaint. The Up Roadmap on their website keeps you engaged with upcoming improvements. Customer service is super fast and friendly. The app is absolutely brilliant. It's made me love banking and managing my money, which I never thought would be possible.

Transparency
Customer Service
TopicATM Experience, General Transactions and New Account

Awesome Digital Bank!

published
Transparency
TopicGeneral Transactions and New Account
The Chippendale Man

The Chippendale ManSydney, NSW

  • 3 reviews

Very User friendly

published

Met these guys at PAX.
At first I wasn't so sure about it.
But after a week I decided it couldn't hurt to check out.
Very happy I did, Swapped all my stuff over.
Tell us how much I have spent, Where I spent it.
Very good for a young guy saving for my first place.

Transparency
Customer Service
TopicGeneral Transactions and New Account
Elliott C.

Elliott C.Sydney, NSW

  • 3 reviews
  • 1 like
  • Verified customer

Couldn’t be happier

published

I find it easy to use and it has all the features i need. Especially like that there are practically no fees for daily banking and it has great live chat support!

Transparency
Customer Service
TopicATM Experience, General Transactions and New Account
Steven M.

Steven M.Greater Melbourne (Metropolitan), VIC

  • Verified customer

Best Bank & Banking Mobile App

published
Transparency
Customer Service
TopicATM Experience, General Transactions and New Account
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Damo

DamoSydney

  • 9 reviews
  • 1 like

Great Bank!

published
Transparency
Customer Service
TopicGeneral Transactions
Urban Millenial

Urban MillenialSydney, NSW

A bank created by software gurus, not bankers

published
Transparency
Customer Service
TopicGeneral Transactions and New Account
Mark M.

Mark M.AU

  • 70 reviews
  • 21 likes

Up bank review

published

I been using Up bank since start of February 2019 its been great so far you can use Afterpay with it and Do bank Transfers as well its new way of online banking without the Hassle of my parents knowing I have been using it for a bit now and I can use up card to pay off zip pay debt I owed in may 2019 and to use it on Tab site to I like it and it works with Apple Pay its good but very good Up now Supports BPay and Split payments and bank at Post where I can deposit cash into my account
Since COVID-19 I can deposit money to use towards online Grocery shopping

  • +1
Transparency
Customer Service
TopicGeneral Transactions and New Account
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Questions & Answers

Yvonne H.

Yvonne H.asked

Are you able to use Bpay with Up, and can you transfer money to /from PayPal?

1 answer
Jack91
Jack91

Yes you can use BPay!!

You should be able to link up PayPal, but have set that up yet

michelle c.

michelle c.asked

I went to go into my Up app today and it wont let me. Screen comes up with this device is no longer registered.. So now i tried to registered and nothing works, I have contacted Up via email but have no help so far. Makes it hard to pay bills when I can't access my account... Not happy atm... Hopefully they fix this issue quickly.

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