2,524 reviews

88% · 2,222257 · 10%


2,524 reviews
Lucy K.
Lucy K.


Very friendly and understanding. Quick to reply. Would definitely go with Updoc again.


Good service easy to follow for us elderly not so tec savvy
Therese B
Therese BSouth East Queensland, QLD

Medical assessment

Request was auctioned very quickly and updos is easy to use.
Kay M
Kay M3 posts

Easy to use

Nice and smooth. Dr reached out to me very quickly and I got the certificate in my email
Sami C.
Sami C.South East Queensland, QLD

5/5 +++

Fantastic service, I was desperate for assistance with no doctors locally available to assist me, this was prompt and easy to use, very lovely practitioner
Sir H.
Sir H.Southwest, VIC

Very good

Quick, easy to use, no hassle. Got my certificate easy
Stormchaser71South West, WA5 posts

Highly recommend Updoc for a script to get better more quickly than waiting to see a doctor

I needed to get antibiotics for a sinus infection on a Saturday. After completing the online information, I was contacted by a lovely doctor within 3 hours who gave me a script via text. The $59.95 was worth every cent as I don’t have to find an appointment next week with my doctor and can start my antibiotics straight away. I highly recommend Updoc.
Damon H.
Damon H.

Great service

Needed a doctor for a repeat prescription that had expired on the weekend, hassle free same day service. Doctor was super professional.
maree w.
maree w.Perth, WA

Great GP Service

Very prompt and sympathetic consult provided to a first time user of this service
VickiSouth East Queensland, QLD3 posts

perfect when you can’t get into the GP

quick call back and excellent advice. Having Covid and not being able to get a GP appointment, this is a great alternative to having to present to the ED of local hospital

I’ll recommend it to my colleagues

Very helpful. I easily got my medical certificate for sick leave. The certificate was in detail about my symptoms and was sent to me quickly.
TaylaMetropolitan Adelaide, SA2 posts

Fast and helpful

Fast response, easy to use, great doctor. Results were easy to achieve
Jayden.APerth, WA

Noiceee, easyyyy

Noice, easy.

Consult within 20 mins of enquiring and the doctor was a GC.

Shauni M.
Shauni M.Perth, WA

Too Easy

The Doctor that called me (after I already missed 2 calls) was very kind, I needed a speciaist referral. Conservation was brief and to the point, some basic questions asked, reasons why the referral was need, asked for a few symptoms and impact. She gave me the referral, explained where it can be used and my steps
LynelleGippsland, VIC

Very pleasant

Very helpful with clear explanation and no accent so i could understand what was being said.
Robyn I.
Robyn I.Far North Queensland, QLD


I started getting nervous when 3.5 hours had passed and no-one had called, but true to your word, a doctor did ring and she was on point the whole time with me. Extremely happy with her service.
Online Doctor / Telehealth Services

Find out how updoc compares to other Online Doctor / Telehealth Services

Know better, choose better.

Compare all
MandymarSouth East Queensland, QLD16 posts

Made mistake on certificate, nil response to emails

First time user. The form you fill in asks for any special wording to be included on certificate. I’m a pilot and URTI is recorded separately by my company. Asked explicitly that URTI be in the certificate.

Updoc emailed me almost immediately asking some details. Provided. Then cert followed only minutes later. All good.

Except cert didn’t state URTI. Numerous emails sent asking for this to be rectified, zero response. Not even a “we have received your email”.

They got their money then ghosted me

updoc   DM   
LynnGreater Melbourne (Metropolitan), VIC


Quick and appropriate questions asked to ensure an accurate diagnosis and subsequent prescription
Amy2 posts

Great doctors

Doctor was fantastic and so nice however the wait time was really long Show 3 replies

Extremely helpful

Fast, respectful and great doctor who knows their stuff, highly recommend
NixGreater Melbourne (Metropolitan), VIC

Took money, no consult

Took my money and did not provide a consult. Scammy.
updoc   DM   

Understanding dr

Helpful thorough informative. I needed to use the service as opposed to visit my GP. He understood and helped me to get what I needed.

UpDoc consultation

Very quick response when I queried wait time.
Dr was excellent.
Matthew K.
Matthew K.Greater Melbourne (Metropolitan), VIC

Fast, efficient and friendly support from GP

Onboarding and time-to-call was super quick and efficient. I loved that the consultation occurred even before I could complete the pre-call form! My only feedback is to offer more details within the portal with regards to the consultation, prescription etc, but otherwise I have no complaints at all!
Jani2 posts

Great service

Very professional and fast service. Very helpful and empathetic. Called me at 7.30pm which was a surprise for me.
BelindaHunter Region, NSW

Great service

Excellent service. Great communication from Dr and easy to use website. Will be using regularly
Online Doctor / Telehealth Services

Find out how updoc compares to other Online Doctor / Telehealth Services

Know better, choose better.

Compare all

My experience

Very helpful and assuring. Very easy to understand and communicate with.
NikkiSouth East Queensland, QLD

Great service

Very quick and efficient service. I had trouble getting in to see my normal doctor and only need to get a prescription. Thank you very much.
JacquelineGreater Melbourne (Outer), VIC

Excellent & easy medical attention

Easy to contact
Easy to follow up
Easy consult
Doctor was excellent!!
Easy access to medication
Will definitely use again
Sue B.
Sue B.Central Queensland, QLD


The doctor was very friendly and it didn’t take long at all to get the call

Great doc

Timely and effective service. Phone call while driving and doc was chill.
angelaadelaide2 posts

Fast easy consultation

Excellent service very comprehensive question
But as an old age pensioners we found it expensive 2 consultations on a Saturday. But couldn’t get one with our surgery and both tested with covid needed the antivirals
Jenny M.
Jenny M.Perth, WA

Easy, professional service for prescription

Very fast response and so quick and easy to have a prescription written out for me. It was so much better than waiting at my g.p. surgery sometimes for hrs for an appointment that takes less than 5 minutes.
T White.
T White.

First time experience

Very easy to use, great service and not over the top expensive.
TashZ2 posts


Great service, easy process especially on a weekend and with it being difficult to get a doctors appointment within 24 hours.

Long wait, double advertised price, script provided for weird version of common drug

Needed a basic script, and provided full medical history and supporting information. AFTER the 10 min process to fill out paperwork, the price has magically doubled from $40 to $80 due to "high demand". Sneaky and dishonest but I'm desperate and time poor and need the script. Call back was over 24 hours later while I was at work. Script provided was an odd variant of a PBS medication so I've now failed to find it at 5 pharmacies. The doc I talked to was fine, but basically just asked what I wanted and even asked me what does I thought was appropriate - no real clinical input or thought required on his end. Won't use again, wouldn't recommend.
Online Doctor / Telehealth Services

Find out how updoc compares to other Online Doctor / Telehealth Services

Know better, choose better.

Compare all
Liz B
Liz BGreater Melbourne (Outer), VIC

Great Service

Very handy service when you need a doctor quickly or just wanting a simple referral or repeat script.
These days it takes a week or more to get into your GP. I've used this service twice in the last week. 1st time took a couple of hours to speak to a doctor. This time was within 15 minutes.
Greg F.
Greg F.South East Queensland, QLD

No response

I have used Updoc twice. The first time was great. The second time I used them, I was talking to a doctor. Whilst talking to me, she said she was emailing me the medical certificate, which was approved. I didn’t receive anything. I have since emailed several times with the ticket number that was supplied. There has been no response whatsoever.
James Flores
James FloresMurray Region, NSW2 posts

Repeat prescriptions at your fingertips

A great way to get help or a repeat prescription from home or on the road. Very friendly doctors and prompt calls.
Lynne Gray
Lynne Gray

Easy to book online dr appointment

Didn't have to wait long for a call back, form was easy to fill in
Page 3 of 10

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.

Request A Consultation