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Urban Kitchens
- 2 reviews
happy happy happy
Best ever customer service, best ever product! Would highly recommend this company to anyone looking for a new kitchen.
We had looked at a few options but were finally sold both on the customer reviews and the great design by Urban Kitchens i would highly recommend them.
Impressive job!
Working with Urban Kitchens on my project was incredible. I recently renovated a house and were referred to them by a friend of mine. Urban did the cabinets and their workmanship and quality were great. Cabinets look amazing and I am planning to use them again for my other up-comping renovation project.
Very disappointed - we are going to VCAT!
Disappointed that this company was hired to do a kitchen / laundry / ensuite / lounge cabinets late 2017 for a job totaling around $44,000. They referred me to a stone company they work with to get the stone work done. Knowing that they had an existing relationship I trusted that together they would be able to build what was on the plans. Unfortunately, they built a cabinet 30mm too bing and are now blaming the stone company and guess what, the stone company are blaming Urban Kitchens. Horrible treatment after spending $44,000 with them (paid i...
Read moren full in good faith) and another $13,000 on the stone and neither company is prepared to fix their mistakes. They are trying to charge me to fix their mistakes and for over 3 months now I have had an unfinished cabinet sitting on my ensuite floor until this is resolved. This is extremely unprofessional and disappointing after what I have spent with them. I have now had to lodge this with VCAT to resolve the matter. Would not recommend these guys I'm sorry.
Ps - to all those reading this - I won at VCAT and Urban Kitchens had to pay a settlement plus my costs.
- Verified
Modern minimalistic Designs
We appointed Urban kitchens in November 2014 to design, manufacture and install our new kitchen in Hawthorn. Excellent in all aspects of the kitchen project from design, materials to production and installation. Project completed efficiently and on agreed timeline. There handle free, minimalistic modern kitchens are amazing. We recommend Urban kitchens to our family and friends and will use them again.
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- Verified
Excellence!!
Urban kitchens provided excellent services and their products were of high standard and quality was superb! Their fantastic skills allow for great designs for all different styles of prestige kitchens!
- Verified
Great ideas great service
We purchased a kitchen and cabinetry from Urban Kitchens and must say that Mary ran us through many different options and designs for our house and was extremely helpful and had many amazing ideas for us. Con and his team came for the installation and were very particular in the install and ensured all cabinetry was operational and precise. Our overall experience with urban kitchens was fantastic and I would certainly use them again.
- Verified
Excellent Customer Service
I recently purchased my dream Kitchen from Urban Kitchens in Hawthorn. They provided us with excellent customer service, delivered on time, consultation and design process was fantastic and the team were very easy to work with. Our experience with Urban Kitchens was wonderful. I will certainly recommend them too all my Friends and family and look forward to working with them again in the future.
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Exceptional Customer Service
Absolutely stunning kitchen!
Fantastic effort from the team
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As per quotation dated 17th of August 2017 you signed an agreement which clearly states Stone was not included. I recommended a Stone Mason. You signed, we delivered on time and you paid. Early on ...
Read morewe advised to co-ordinate the job but you advised to take it upon yourself to deal with the Stone direct to save cost. As an Owner Builder you are responsible to make sure the Basin chosen is given to the Stone Mason and that those drawings agreed and signed upon are given to fabricate by the Stone Mason so the job is done correctly. The miscommunication lies between yourself and Stone people not the Cabinet Maker who simply just made a box. This is just a genuine and honest mistake on your behalf. As discussed we are happy to manufacture a new vanity at cost $700. As a reputable Company we are still happy to work with you to fix the problem.