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Urban Rhythm

Urban Rhythm

4.2 from 27 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Urban Rhythm

Reviews

  • Product Quality
    4.0 (3)
  • Return Claim MadeYes (0) · No (3)
  • Warranty Claim MadeYes · No (3)
  • Product Appearance As advertised (1) · Not as advertised (1)
  • Customer Service
    3.7 (3)
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Poor Customer Service

published

Furniture looks great but dealing with [Name Removed] at Urgan Rhythm is a process that requires much patience. Like what we bought - will not shop there again due to difficult people to deal with.

Product Quality
3/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo

High quality and service

published

I had a very good experience in the Richmond store and am very satisfied with the customer service. The sales assistant was very helpful and gave advice when choosing the material and colors for the new couch. The quality of the product is very good and even though we chose among the cheapest fabrics, it looks very chic and modern. I am more than satisfied with the product, however I have to remove one star because of bad experience with the delivery services. The delivery scheduled without notifying me. I only found out the late afternoon that my product will be delivered next day morning.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationUrban Rhythm Richmond
Urban Rhythm
Rachel A.Urban Rhythm

Other Furniture Shops

 
 

0.0
(1,234)
Liz
Liz
  • 2 reviews
  • 1 like

Excellent service and products!

published

We were impressed by the lay out of the store in Richmond and how easy it was to view all furnishings etc. We saw what we wanted immediately and with the valued opinion and assistance of Rachelle ended up with a sofa, chairs and cushions. She was excellent in recommending the design and materials involved and we are now living with them. They are well built, upholstered and comfortable. We have returned and bought other items already.

Product Quality
4/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationRichmond
Urban Rhythm
Rachel A.Urban Rhythm

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining, Living and Sofas
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