- Sign in
- Write a review
Urban Rhythm
Reviewer Photos & Videos
Poor Customer Service
Furniture looks great but dealing with [Name Removed] at Urgan Rhythm is a process that requires much patience. Like what we bought - will not shop there again due to difficult people to deal with.
Great modern pieces
Love this store it has some different pieces of furniture than some other stores, great quality!! very comfy I'm very happy and will return as the staff were great too
Excellent quality furniture and great service
I have purchased a number of furniture pieces over the last few years. I have found that the quality of their furniture is far beyond other major stores. The customer service over the years has always been of a high standard they know their products and give good advice. The one thing I like about Urban Rhythm is they are not pushy they give you time to browse and look at the furniture. Well worth a visit especially when they have a sale on.
Hi Lisa,
Thank you for your most kind review and your recommendation!...
Read more We're so thrilled to hear that you've had another great experience with our team at Urban Rhythm. It delights us to know that you've appreciated the relaxed environment, knowledge and good advice that our team have provided over the years. We work hard to offer our customers not only beautiful, quality furniture but also great value, which includes the personalised service and advice we'd appreciate ourselves. We look forward to welcoming you back again in the future and hope you'll continue to enjoy your furniture for many years to come. Kindest regards, Rachel & The Team at Urban Rhythm- 7 reviews
- 2 likes
Perfect quality and service
I happened to be passing by and saw a bookcase which was exactly what I wanted. I gave the exact measurements of my space to Lindy the sales person and I was thrilled with the result. I have a home for all my yoga books now!
Hi Liz,
Thank you for your lovely review....
Read more We are delighted to hear that you've experienced excellent service with our team at Nunawading and that we were able to help you find the right bookcase to suit your home with the right measurements too. We work very hard to provide good service and to offer a range of beautiful, quality furniture that will last. We hope you'll enjoy your bookcase for years to come. Kindest regards, The Team at Urban RhythmThank you for your reply. I look forward to shopping at Urban Rhythm again! Cheers Liz
Wonderful - we look forward to welcoming you back!
Find out how Urban Rhythm compares to other Furniture Shops
Know better, choose better.
Great and easy experience
Very easy experience, great customer service, great range and reasonable price. Very happy with the process from start to finish. Went in store and looked, decided at home and completed the rest via email with the great staff.
Hi Clayton,
Thank you for your kind review....
Read more We're delighted to hear that you've experienced great service with our team and that we were able to help you find the right pieces for your home. We work very hard to provide good service and to offer a range of beautiful, quality furniture that will last. We hope you’ll enjoy your furniture for years to come. Kindest regards, Rachel & the Team at Urban RhythmKnowledgeable, helpful staff and great products
Great, attentive customer service made the process of choosing materials for my couch a lot fun. So happy with the result. Have had a lot of people ask where the couch is from and great that it is made in Melbourne. Highly recommend!
Hi Ruth,
Thank you for your lovely review....
Read more We are delighted to hear that you've experienced excellent service with our team and that we were able to help you find the right fabric for your sofa. So wonderful that you had fun in the process too! We work very hard to provide good service and to offer a range of beautiful, quality furniture that will last. We hope you’ll enjoy your furniture for years to come. Kindest regards, The Team at Urban RhythmExcellent quality and service
I bought a sofa and arm chair. Excellent quality, Australian made. Great advice and customer service from Urban Rhythm. A great range of modern furniture available, from the shop floor or made to order.
Hi Ben,
Thank you for your kind review....
Read more We are so pleased to hear that you've experienced great service and advice from our team. We're thrilled that we helped you find the right sofa and arm chair for your home and that you found it to be excellent quality - thanks too for supporting our local manufacturers. We work hard to provide good service and to offer you a range of beautiful, quality furniture that will last. We hope you’ll enjoy your furniture for years to come. Kindest regards, Rachel & The Team at Urban RhythmRelated Articles
- 2 reviews
Excellent Experience
Excellent customer service from the moment I entered the store to the time I received my goods not to mention the efficient aftercare. Good quality furniture at a reasonable cost, helpful sales assistants available to assist from choosing the right size furniture to matching colours, I couldn't have been happier with the quality and the service at Urban Rhythm Nunawading.
Hi Rosaria,
Thank you for your lovely review....
Read more We're so thrilled to hear that you've experienced excellent service with our team and that we were able to help you find the right pieces for your home. We work very hard to provide good service and to offer a range of beautiful, quality furniture that will last. We hope you’ll enjoy your furniture for many years to come. Kindest regards, Rachel and The Team at Urban RhythmExceptional service
Staff at Richmond were incredibly knowledgeable and helpful and took me through all the product and fabric options. Order arrived on time as promised and exactly what I ordered. Great that it is made in Melbourne.
Hi Geoff,
Thank you for your kind review. ...
Read more We are delighted to hear that you've experienced excellent service with our team and that we were able to help you find the right pieces for your home. We work very hard to provide good service and to offer a range of beautiful, quality furniture that will last. We hope you’ll enjoy your furniture for years to come. Kindest regards, The Team at Urban RhythmFind out how Urban Rhythm compares to other Furniture Shops
Know better, choose better.
Fabulous
Professional and friendly service. Beautiful furniture, beautifully made. Love that it's Australian timber and Australian crafted. The whole process was made easy and the staff were all helpful and knowledgeable.
Hi Helen,
Thank you for your lovely review. ...
Read more We are so pleased to hear that you've experienced great service and that we were able to help you find the right pieces for your home. We work hard to provide good service and to offer a range of beautiful, quality furniture that will last. Thanks too for supporting Australian furniture makers, our local manufacturers are true craftspeople. We hope you’ll enjoy your furniture for years to come. Kindest regards, The Team at Urban RhythmValue and Comfort! Locally made.
Service was excellent from the minute we entered the store till we received our beautiful sofas. Store manager was friendly, patient, and offered the best advice.
Delivery people were professional and on time!
Well done Urban Rhythm
Hi Georgia,
Thank you for your lovely review.
...
- 2 reviews
Great service, product, professionalism
The store is very well layed out and the staff are extremely helpful in offering assistance , providing advice and generally helping making decisions.
The range of products was extensive. The products are of the highest quality.
Hi Irvine,
Thank you for your lovely review....
Read more We are delighted to hear that you've experienced helpful, professional service and that you were able to find the right pieces you needed for your home. We work hard to provide good service and to offer you a range of beautiful, quality furniture that will last. Glad you liked our store layout too, we love to change it around to keep it looking fresh with new products and settings. We hope you’ll enjoy your furniture for years to come. Kindest regards, Rachel & The Team at Urban RhythmFind out how Urban Rhythm compares to other Furniture Shops
Know better, choose better.
- 2 reviews
Great style, service and quality
Service, range and quality here was so much better than all the surrounding stores. The delivery drivers were awesome. They called ahead and were right on time, taking all the packaging away and being really helpful. Top marks.
Hi D,
Thank you for your kind review.
...
Questions & Answers
Sorry, there are no questions yet.
Get an answer from our members and Urban Rhythm representatives
Details
Category | Physical Shops and Furniture Shops |
---|---|
Type of Furniture Offered | Dining, Living and Sofas |
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Bronwyn,
Thank you for your lovely review. ...
Read more We are delighted to hear that you've experienced excellent service and that we were able to help you find the right, comfortable pieces for your home. We work hard to provide good service and to offer a range of beautiful, quality furniture that will last. We look forward to welcoming you back again and hope you'll enjoy your furniture for years to come. Kindest regards, The Team at Urban Rhythm