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Urban Rhythm

Urban Rhythm

4.2 from 27 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Urban Rhythm

Reviews

  • Product Quality
    4.3 (3)
  • Return Claim MadeYes (0) · No (4)
  • Warranty Claim MadeYes (0) · No (4)
  • Product Appearance As advertised (1) · Not as advertised (1)
  • Customer Service
    4.0 (3)
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High quality and service

published

I had a very good experience in the Richmond store and am very satisfied with the customer service. The sales assistant was very helpful and gave advice when choosing the material and colors for the new couch. The quality of the product is very good and even though we chose among the cheapest fabrics, it looks very chic and modern. I am more than satisfied with the product, however I have to remove one star because of bad experience with the delivery services. The delivery scheduled without notifying me. I only found out the late afternoon that my product will be delivered next day morning.

Product Quality
5/5
Customer Service
5/5
Urban Rhythm
Rachel A.Urban Rhythm

Bad customer service

published
Incentivised Review No
Return Claim MadeNo
Urban Rhythm
Rachel A.Urban Rhythm

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0.0
(1,234)
Liz
Liz
  • 2 reviews
  • 1 like

Excellent service and products!

published

We were impressed by the lay out of the store in Richmond and how easy it was to view all furnishings etc. We saw what we wanted immediately and with the valued opinion and assistance of Rachelle ended up with a sofa, chairs and cushions. She was excellent in recommending the design and materials involved and we are now living with them. They are well built, upholstered and comfortable. We have returned and bought other items already.

Product Quality
4/5
Customer Service
5/5
Urban Rhythm
Rachel A.Urban Rhythm
V Nugent
V NugentGreater Melbourne (Outer), VIC
  • 2 reviews

Human Error times two

published
Product Quality
4/5
Customer Service
2/5
Urban Rhythm
Rachel A.Urban Rhythm
Furniture Shops

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Harvey
HarveyGreater Melbourne (Inner), VIC
  • 8 reviews
  • 3 likes

Poor service - dreadful non matching furniture - total lack of care - shameful & total lack of servi

published
Harvey
Harvey
Urban Rhythm
Rachel A.Urban Rhythm
Harvey
Harvey

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedDining, Living and Sofas
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