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After Sales Support
recently purchased sofa Urban Rythm Richmond.
Covering Sales team, delivery drivers and after sales support extremely efficient and helpful.
Process was an easy and satisfying outcome
Great modern pieces
Love this store it has some different pieces of furniture than some other stores, great quality!! very comfy I'm very happy and will return as the staff were great too
Excellent quality furniture and great service
I have purchased a number of furniture pieces over the last few years. I have found that the quality of their furniture is far beyond other major stores. The customer service over the years has always been of a high standard they know their products and give good advice. The one thing I like about Urban Rhythm is they are not pushy they give you time to browse and look at the furniture. Well worth a visit especially when they have a sale on.
Perfect quality and service
I happened to be passing by and saw a bookcase which was exactly what I wanted. I gave the exact measurements of my space to Lindy the sales person and I was thrilled with the result. I have a home for all my yoga books now!
Great and easy experience
Very easy experience, great customer service, great range and reasonable price. Very happy with the process from start to finish. Went in store and looked, decided at home and completed the rest via email with the great staff.
Knowledgeable, helpful staff and great products
Great, attentive customer service made the process of choosing materials for my couch a lot fun. So happy with the result. Have had a lot of people ask where the couch is from and great that it is made in Melbourne. Highly recommend!
Excellent quality and service
I bought a sofa and arm chair. Excellent quality, Australian made. Great advice and customer service from Urban Rhythm. A great range of modern furniture available, from the shop floor or made to order.
Excellent customer service from the moment I entered the store to the time I received my goods not to mention the efficient aftercare. Good quality furniture at a reasonable cost, helpful sales assistants available to assist from choosing the right size furniture to matching colours, I couldn't have been happier with the quality and the service at Urban Rhythm Nunawading.
Staff at Richmond were incredibly knowledgeable and helpful and took me through all the product and fabric options. Order arrived on time as promised and exactly what I ordered. Great that it is made in Melbourne.
Professional and friendly service. Beautiful furniture, beautifully made. Love that it's Australian timber and Australian crafted. The whole process was made easy and the staff were all helpful and knowledgeable.
Value and Comfort! Locally made.
Service was excellent from the minute we entered the store till we received our beautiful sofas. Store manager was friendly, patient, and offered the best advice.
Delivery people were professional and on time!
Well done Urban Rhythm
Great service, product, professionalism
The store is very well layed out and the staff are extremely helpful in offering assistance , providing advice and generally helping making decisions.
The range of products was extensive. The products are of the highest quality.
Good designs, good quality, good after sales services. very easy to deal with
Good designs, good quality, good after sales services. very easy to deal with. the whole experience from browsing, recommendation, sales and after sales are all good for us. will recommend :)
Great style, service and quality
Service, range and quality here was so much better than all the surrounding stores. The delivery drivers were awesome. They called ahead and were right on time, taking all the packaging away and being really helpful. Top marks.
Perfect fit for my new dining room
I was on the hunt for a dining table to compliment some chairs that I'd purchased. I found several pieces that I thought might work, but it was difficult to make a final decision without seeing the chairs with the tables. On my second visit I brought a chair with me. The team were so helpful, going through the options, making sure that I had the best table to compliment the chairs. The table is perfect and was very reasonably priced, the purchase process was easy and quick and delivery which I was told was 4 to 6 weeks arrived in 3. The team th...ey use for deliveries was also great. They gave a window of time for arrival so I didn't have to hang around all day and they delivered on a Saturday which made it so much easier. Overall a great experience, thanks Urban Rhythm!
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|Category||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Dining, Living and Sofas|
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