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UrbanYou
4.4 from 590 reviews · View Statistics

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Vee

VeeGreater Melbourne (Metropolitan), VIC

  • Verified

Very happy with my experience

published

I requested the end of lease clean. Someone called me to confirm exactly what I needed and she booked it in and I paid over phone. They subcontracted another company. The cleaners were on time, I showed them exactly what I needed and they understood and did it perfectly, they also offered to clean web and insects from the ceiling at no extra charge, and I was told the job would take 5 hrs but they finished everything in 3.5 hrs. They also pointed out issues with the rangehood and mould growth and rot in certain areas of the house and advised how I can fix it. Would definitely use again.

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Dene M.

Dene M.Greater Melbourne (Metropolitan), VIC

  • 3 reviews
  • Verified

Above & Beyond - Perfect Clean

published

The clean was immaculate - never seen an end of lease done so well.

They did my windows & a bunch of other things not even on my list of requests - superb initiative

Incentivised ReviewNo
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stefan d.

stefan d.Perth, WA

Above and beyond the call of duty

published

I had a whole bunch of dishes in the sink that I've been too busy to address it was a terrible mess and I asked the two girls that were cleaning to leave it for me to do since I was told over the phone that dishes aren't included. When I came home I was so surprised to find the sink empty and everything put away I dropped to the floor in joy since I've been so busy with work. Thanks girls hopefully you enjoyed the candy I left out! ☺️

Incentivised ReviewNo
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Sarah D.

Sarah D.Sydney, NSW

  • Verified

Cleaning was Exceptional

published

Had a wonderful cleaning team come out to my property. Cleaning done was spot on and the cleaners finished early but asked what other tasks I could give them to do to ensure I received my full service. The house was left spotless and was exceptionally well done. Will definitely hire again!

Incentivised ReviewNo
Caz

CazSydney, NSW

  • 3 reviews

Carpet cleaning great

published

The booking process was seamless and the person turned up on time. Carpets were cleaned and look fabulous. The only comment I would make is the carpets did take a while to be fully dry so leave plenty of time before you need to put things back.

Incentivised ReviewNo
Karl

KarlSydney, NSW

UrbanYou cleaners were perfect!

published

Everything was cleaned better than expected! Attention to detail was given to all areas of our home. There were no areas that were skipped over and we are booking again.

Incentivised ReviewNo
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Sylvia C.

Sylvia C.Sydney, NSW

Great Cleaners

published

2nd time booking. Really happy with the service, the cleaners were very throughout with the apartment. Will 100% be using again! The customer service was great too! Thank you so much!!

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The reviewer stated that an incentive was offered for this review

Great service - used twice now and really happy

published

Super easy to arrange and make changes via the ap. Urbanyou have been responsive and easy to deal with. Quality of the cleans have been great and love that I have a regular cleaner appointed. She's been great.

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Emma R.

Emma R.Sydney, NSW

Excellent service

published

UrbanYou cleaning has been excellent. The house is tidy and clean and beds made - every time! Coming home after a clean is fabulous- I would recommend the service very highly.

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Jules J

Jules JSydney, NSW

Fantastic service - very happy!

published

We've always had a great experience with UrbanYou. Our most recent cleaner Anna, is fantastic - very thorough with fantastic attention to detail, our apartment looked lovely. Super easy to book too - can't recommend UrbanYou enough!

Incentivised ReviewNo
Vinay Menon

Vinay MenonGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Fantastic service

published

Fantastic service - thorough, efficient, friendly staff. Easy to book, and punctual on the day. Thanks Nick, you were brilliant. Left my house in excellent condition, and went the extra mile to do a thorough clean. Much appreciated.

Incentivised ReviewNo
Lil

Lil

  • 3 reviews
  • 2 likes

Happy customer

published

From the start UrbanYou was simple to use. The customer service was great. The cleaners were lovely and did a great job. They dusted places I hadnt dusted (embarrassingly) for years!

Incentivised ReviewNo
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Was perfect!

published

Such a great service, it was definitely the spring clean I was after. No more dust, and all the little nooks and cranny's were cleansed. You will not be disappointed!

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Szg

SzgSydney, NSW

Perfect

published

Good service, also very kind and helpful customer service. I recommend for everyone. It's good to come home in a clean and tidy apartment! It's worth to try it! Thank you

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Fantastic!

published

A wonderful fortnightly investment. Professional, on time and detailed. Beatriz is fantastic and very polite. Makes a huge difference to our week. Would highly recommend to anyone wanting a cleaner.

Incentivised ReviewNo
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