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URECO Hot Water

URECO Hot Water (page 2 of 6)

4.8 from 105 reviews · View Statistics

Reviews

4.8

105 reviews
  • Customer Service
    4.6 (11)
  • Timeliness
    4.5 (11)
  • Job Satisfaction
    4.5 (11)
  • Rates and Fees
    4.3 (10)
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Reviewer Photos & Videos

Awesome Customer Service

published

My solar hot water failed on weekend, i send an enquiry off and got a text from Alex over the weekend. very prompt, he followed up and gave honest and good advice. Was installed on Tuesday ( could have been Monday if i had responded earlier) and works great.

rob

robPerth

Great Service!

published

My tank failed at the weekend and Alex from Ureco were able to book a new installation by Tuesday, which was amazing! The installation team were prompt, courteous and installed the new system without a hiccup. The old tank and rubbish was taken away as part of the service and the area left clean, great work guys!

Rob - Roleystone, WA

David

DavidPerth, WA

Great service

published

Really helpful advice throughout the purchase process and then backed up by an efficient and friendly installation team. The installation team had to deal with a difficult two-story installation requiring a large crane. When one of the crane out-riggers was going to land on a plant, the guys carefully dug up the plant to be replaced when the crane was finished.

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Not Happy Jan

Not Happy JanPerth, WA

  • 2 reviews

Very pleased

published

The team arrived and were very friendly. Introduced themselves and explained the process and what they were going to do. Very pleased with their service and the way that they carefully explained everything and then kept me in the loop through the morning.

Gaz

GazPerth, WA

  • 3 reviews
  • 1 like

A pleasure to deal with

published

The quoting process and installation was quick and pain free. Their staff were all polite and helpful. The office/accounts guy made a mistake on the installation time and didnt seem to concerned about what i had previously arranged with the quotation team. Overall a great company to deal with

Carol Desmond

Carol DesmondPerth, WA

Great Service

published

Very easy to deal with. Quick service. Very helpful. Second time I have used them. Would recommend them. Installers were very quick and professional. Payment was easy. A very pleasant buying experience

NICK

NICKPerth, WA

  • 3 reviews
  • 1 like
  • Verified customer

Do Not Pay Them A Cent Before You Check Their Works Thoroughly.

published
Dave

Dave

  • 2 reviews
  • Verified customer

Solar HWS - East Fremantle

published

Excellent advice, great price, extremely prompt delivery. Old system was removed easily and without mess. Faultless service. I'm very happy with the product. I wouldn't hesitate to recommend the UrEco team.

Prompt and Efficient Service

published

I live in regional WA, and received a very favourable quote for supply and installation of a Midea heat pump hot water system. I had one of these installed at a previous address, and was very impressed with the electricity saving of the system. The installer arrived on time, had all the tools and equipment needed to install the HWS, and did a very neat and professional job. The old electric storage HWS was taken away and the job site left clean and tidy. I would recommend UrEco for anyone looking at installing an energy efficient HWS.

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Greg .

Greg .Perth, WA

Best Deal in WA

published

Great Communication throughout the process, Professional and courteous install, you cant fault this company. their product is the best on the market, with the longest warranty, and by far the best value for money you will find anywhere , after researching every available solar replacement..
highly recommended

Betty

BettyPerth, WA

  • 2 reviews

Fantastic service from UrEco Solar Hot water

published

Can not fault the great work from the three guys that installed our hot water system.They were very friendly and efficient all mess was cleaned up so we are over the moon with the job they done for us.Good job and well done to them.
Thanks Again
Eric & Betty Austin

Bewls

BewlsPerth, WA

  • 2 reviews

Fanbloodytastic!

published

Thank you so much for being able to fit and install the hot water system for our Mum, it was an absolute pleasure to deal with you and your team from start to finish, everyone was so professional, prompt and courteous throughout the whole process and the boys who did the install were super efficient with no fuss and no mess so many thanks to them also.
Rest assured I wont have any hesitation in the future calling you if I ever have need of any of your services.

Alwyn

AlwynPerth, WA

  • 2 reviews

Informative, Friendly and professional

published
Steve

StevePerth, WA

  • 2 reviews

Well done

published

Great to get free hot water with 7 year guarantee. Good quick installation and service, efficient, tidy and effective. I have no hesitation in recommending UrEco for their high standard of service. The system has been working perfectly from day one.

Richard Parsons

Richard ParsonsPerth, WA

  • 2 reviews

Heat Pump

published
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UrEco Solar HWS

published

I recently purchased a roof-top UrEco solar HWS after our Solahart system literally rusted out just outside its 5-year warranty. The service from UrEco was light-years better than Solahart's - they attended within 2-hours of my phone call with a new replacement HWS, were efficient, tidy and effective with no need for call-backs to rectify problems. I have no hesitation in recommending UrEco for their high standard of service. The system has been working perfectly from day one.

Buzzer

BuzzerSouth West, WA

  • 2 reviews

Bosch 270litre Heat Pump

published
  • Verified customer

Couldnt be happier

published
  • Verified customer

Reasonable price and excellent service

published

UrEco was very helpful and professional. From the first phone call to the installation, it was a pleasant experience. Nice to deal with people who know their job and the product well. Contrast that to the SolaHart salesman who snorted and ridiculed us for not buying his product (which was almost $1000 more). He said "Well, I guess you can call me when it breaks!" I don't think so.

Great service

published

The product is good but best of all was the professional service by the guys who came and installed it. Both men pleasant and polite, and cleaned up after themselves and the electrician took time to explain booster etc. would certainly recommend this company, cheers Di

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Questions & Answers

Michelle

Michelleasked

Hi
I'm looking at either a evo270 or a Steibel Eltron 302 heat pump and I'm not sure which is a better option. Does anyone have experience with or advice on either of these? Its for a family of 4 people.
Thanks in advance

1 answer
URECO Hot Water
Alex B.URECO Hot Water

Both will do a great job at saving you money. It really comes to your programming requirements, using a timer / how new your solar power inverter is if you have one. Best to call us on 6222 6676 and ask for me, Alex.

Get an answer from our members and URECO Hot Water representatives

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