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A pleasure to deal with
The quoting process and installation was quick and pain free. Their staff were all polite and helpful. The office/accounts guy made a mistake on the installation time and didnt seem to concerned about what i had previously arranged with the quotation team. Overall a great company to deal with
Very easy to deal with. Quick service. Very helpful. Second time I have used them. Would recommend them. Installers were very quick and professional. Payment was easy. A very pleasant buying experience
Solar HWS - East Fremantle
Excellent advice, great price, extremely prompt delivery. Old system was removed easily and without mess. Faultless service. I'm very happy with the product. I wouldn't hesitate to recommend the UrEco team.
Prompt and Efficient Service
I live in regional WA, and received a very favourable quote for supply and installation of a Midea heat pump hot water system. I had one of these installed at a previous address, and was very impressed with the electricity saving of the system. The installer arrived on time, had all the tools and equipment needed to install the HWS, and did a very neat and professional job. The old electric storage HWS was taken away and the job site left clean and tidy. I would recommend UrEco for anyone looking at installing an energy efficient HWS.
Best Deal in WA
Great Communication throughout the process, Professional and courteous install, you cant fault this company. their product is the best on the market, with the longest warranty, and by far the best value for money you will find anywhere , after researching every available solar replacement..
Fantastic service from UrEco Solar Hot water
Can not fault the great work from the three guys that installed our hot water system.They were very friendly and efficient all mess was cleaned up so we are over the moon with the job they done for us.Good job and well done to them.
Eric & Betty Austin
Thank you so much for being able to fit and install the hot water system for our Mum, it was an absolute pleasure to deal with you and your team from start to finish, everyone was so professional, prompt and courteous throughout the whole process and the boys who did the install were super efficient with no fuss and no mess so many thanks to them also.
Rest assured I wont have any hesitation in the future calling you if I ever have need of any of your services.
Informative, Friendly and professional
On my initial enquiry I was provided with a detailed quote, with options and costs, giving me a comprehensive review of products that met my requirements.
Once my decision was made, the office staff were helpful with my final questions.
Installation was organised swiftly. I was impressed by the tradesmen on arrival, each one introducing themselves to me and told me what their role was.
The installation process ran smoothly and the area left tidy.
The split system solar hot water unit works as expected with no problems encountered. I am reas...
We bought a Reclaim Energy heat pump with an Apricus tank, from Ureco recently. The installers arrived on time and the installation process went very smoothly. They arranged the electrician which was convenient because they could all discuss the best location for the power source in relation to the position of the heat pump.
The operating manual is fairly straightforward in terms of selecting the times when we want the device to come on (during the day, to make maximum use of the solar power generated on our roof).
The heat pump works well....
UrEco Solar HWS
I recently purchased a roof-top UrEco solar HWS after our Solahart system literally rusted out just outside its 5-year warranty. The service from UrEco was light-years better than Solahart's - they attended within 2-hours of my phone call with a new replacement HWS, were efficient, tidy and effective with no need for call-backs to rectify problems. I have no hesitation in recommending UrEco for their high standard of service. The system has been working perfectly from day one.
Couldnt be happier
The team at Ureco have been fantastic from initial inquiry to installation then follow up call to make sure customer is satisfied .
During storm just before Xmas my old system was damaged and as was old system insurance would only cover partially.
Ringing around getting way overpriced I found Ureco who was $1500 cheaper than anywhere else .
with in 1 day of deposit being paid we Got the Envirosun Solar hot water system installed and the plumbers called with problems and solutions then fixed at a very affordable price .
We have a family of ...
Reasonable price and excellent service
UrEco was very helpful and professional. From the first phone call to the installation, it was a pleasant experience. Nice to deal with people who know their job and the product well. Contrast that to the SolaHart salesman who snorted and ridiculed us for not buying his product (which was almost $1000 more). He said "Well, I guess you can call me when it breaks!" I don't think so.
The product is good but best of all was the professional service by the guys who came and installed it. Both men pleasant and polite, and cleaned up after themselves and the electrician took time to explain booster etc. would certainly recommend this company, cheers Di
Envirosun split system
UrEco were good to deal with, on time, efficient, reasonable price. One month on, and no problems. Alex was very patient discussing and emailing options with me beforehand. Happy to recommend.
Reasonable price and prompt service
Prompt action. Reasonable price and very happy with the service. Hope they will continue the good work in maintenance as well if/when required. I am happy to recommend Alex and his team.
Great install on a roof covered with solar panels Tight access but done well Top crew If product as good as install wont need an other system for a long time! Would recommend with out any hesitation
Ureco Hot Water System Heat Pump
After our old electric storage heater failed. I chose to use URECO solar and hot water systems, after ringing around and speaking to a number of suppliers. I was impressed with there honesty and advice given to me at the time and was ultimately happy with the installation of our new system (Stiebel eltron heat pump) we are a family of six and have not run out of hot water yet? and are pleased we the potential savings over our original system.
I would recommend them to others if asked as there workmanship was on point.
job well done in my books
Great product and installed very quickly
Our old heat pump died after 8 years, never being very good to start with (noisy and much more expensive to run than we were told). Being winter time, I was not happy about no hot water, and given the cost of running the heat pump thought I'd get quotes on gas. UrEco provided one of the best quotes on a gas setup, but I was also told the new Bosch heat pumps were very efficient. Alex provided all of the options and the pros and cons, and given the cheaper cost of just swapping out the system, I decided to go ahead.
The heat pump was installed ...
Exactly what we were after
Great product, installed neatly and professionally. Would consider getting another unit if I needed double the hot water in one place and was able to do so at the time.
Impressive, better than expected
I had numerous discussions via email before I committed to buy it.
Installation was delayed a couple of days due to rain and high winds - Very smart :)
The installation was very well executed, and the guys were friendly and professional.
The hot water system works great, much better than I was expecting it to be - I have only used the booster a few times.
Bosch Heat Pump Hot Water System
Alex could have not been more helpful in explaining options available. Paid deposit on Wednesday and system installed on Friday. Excellent customer service from all involved. Great job by all
Excellent and prompt service
I initially contacted UrEco via their Facebook page to enquire about a heat pump to replace an old gas storage HWS. Alex took the time to answer all my queries in detail via text, email and phone call and we arranged a visit to their premises to view the Bosch heat pump. Installation was arranged for early the following week, and we were extremely impressed by the work of their plumber and gas fitter, Rob and their electrician, Brad who were punctual, skilled and efficient. We have since received a follow up call from their very helpful customer services staff to check all is well. Very impressed with this company and reassuring to know that they are available for any future service needs.
Great system. Looks good on the roof.
Called Ureco, they arrived a couple of days later. The solar hot water that was in place was very old and leaking, the panels and tank were removed and the new system fitted into the same area as the old system. The new system was connected up without a problem and the plumbers explained what needed to be done over time. Thank you for a great job. Well done.
Quick safe and the sparkies plumbers workers were nice people. Office staff were nice and efficient will use this company again a lot of larger companies can learn from them
A 1 in 1000 company
I called the company to find out how to properly turn off my no longer working 15 to 20 year old gas storage system and was put in contact with Alex who answered all my questions. When he found out I had had no hot water for a while he worked hard to find me a payment option that suited my needs and answered emails on friday night and Saturday to help me decide which system best suited me.
My Sanden heat pump was installed quickly and efficiently and Martin, the plumber, managed to find a gas leak from my stove and came back the very next d...ay to fix this. While he was at it, he replaced the connection of the stove to the wall which had been poorly done, allowing me to clean behind my stove for the first time since moving in. And I was charged a price that I am certain barely covers the cost. So in every step of the way Ureco went above and beyond their responsibility and saved me a lot of money, headache and possibly some lives. I can’t recommend them enough.
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