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What a difference!
We knew our old HWS had passed it's 'use by date'.
So as soon as the colder weather arrived and the 'hot' water was wasn't really hot at all, it was time for a change.
Within a blink, a new system was in place and even the quality of the new fittings far exceeded the originals. Well done everyone for a very prompt and efficient service.
After reading many reviews of the Sanden heatpump HWS I contacted local supplier Ureco. Alex was very helpful and nothing was too difficult. Installer turned up on time and did a very neat job. Its not cheap, but quality always cost more. And despite the external unit being outside a bedroom window you can't hear it from inside the house and barely audible externally. Highly recommended.
Sanden heat pump and UrEco install, service great.
If you have solar power, then heatpumps do seem a better option than thermal solar hot water. No rooftop install and plumbing, only use power during the often wasted peak at the middle of the day.
The sanden is practically silent and has been faultless.
UrEco did a quality install and have been responsive and happy to talk through any questions.
UrEco servcie very good!
Alex at UrEco was very knowledgeable and honest when specifying our Sanden Eco Pump HWS. Installation, commissioning and after sale service was and has been great. very well Recommended team.
We work up this morning with no hot water. Rang the service line and left a message. They called back shortly afterwards and Alex patiently talked us through some simple maintenance that sorted us out. Great stuff, thanks!
Bosch heat pump was a great investment as it has already made a difference to our electricity bills. Really good, fastidious, dedicated installer. No complaints about any of the service. Thanks.
This is a great start.
Our research of energy efficient water heating really paid off when we discovered the Sanden heat pump unit. We visited the supplier and installer of our system, Alex at URECO solar hot water. He answered all our technical questions and more.
We are very pleased with our choice.
Looking forward to being able to purchase 3 efficient "equipments in one". Water heating/and cooling/Space air heating and cooling.
Come on Sanden you can do it again, work your magic to do three things in the one unit........ i'm in!
So Happy with our choice.
Having lived in the same house for thirty years with the same electric hot water system we had actually been thinking of a solar system like our friends enjoyed. Never ones to jump into any situation blindly we checked all the systems available on the net, rang some of the companies who looked promising to ask a few questions and were amazed by the rather negative reactions from most.
We had also read about UrEco and gave them a ring, were invited by Alex to check out the system, he gave us the information we needed and we immediately went ah...
Sanden Eco Hot water Heat pump
I am a caravan park manager and have recently installed a Sanden Eco heat pump. It was installed in our Ablution block with 4 showers & 2 washing machines.The unit works very efficiently and quietly. Caravans are parked right beside the unit and cannot hear it running. We are more than happy to recommend Ureco. Alex and his crew are very professional in the way they treat the customer and installation of the unit was excellent. We will be installing another unit soon.
Love the Sanden Eco Hot water Heat Pump
I have recently built an environmental home, and the Sanden Eco hot water heat pump, ticked all the boxes. Alex Brown was excellent, and very patient, as my home took longer than anticipated to build. The final result is great. Alex and the company have been a dream to deal with, and I would have no hesitation in recommending them to anyone.
My partner and I were required by council regulations to install a solar pergola or a solar hot water system on our build. After reviewing our options, we were not too thrilled. Whilst we desired solar hot water, our limited roof space would have made it impossible to invest in solar energy in the future should we choose this option. Then we heard about this heat pump. We booked an appointment with Alex and he explained to us the ins and outs, matching us with a pump to suit our needs.
Well, it all sounded a little too good to be true and, a...fter the rebate, was not that much more expensive then installing solar. We decided to give it a whirl. Well we couldn't be happier with out decision. Six months on we've had no issues. The pump itself is so quiet we forget it's even there. There has been no impact to our electrical bill and we have a constant supply of hot water. Alex and his team were great. They made the entire process simple and stress free. My partner and I love our heat pump and would readily recommend it.
Excellent!! service above and beyond the norm!
Needed a fast replacement for my old gas storage HWS, Alex responded quickly with a instantaneous gas HWS which unfortunately due to some other issues didn't work out so I was offered credit for the cost of the original replacement and fitted a Sanden Heat pump HWS, its been just over 6 months and the $ savings and the efficiency of the system are excellent, also had a gas leak scare which Alex and the boys responded to and helped me with. Alex and his boys responded to all the issues in this time far beyond my usual experience with tradies/suppliers of grab the money we are done attitude!
If you a looking for good old fashioned customer service look no further than Alex and his boys at URECO
Outstanding Customer Service
My solar water tank with back up gas booster suddenly stopped working, after calling a plumber he said it was most likely the pump which was failing. I called the manufacturer who said that a technician would call me the same day to book a time to repair it. I am still yet to hear from this technician. I phoned UrEco desperate for someone to help fix my hot water system and was connected with Alex Brown Technical Manager. Alex asked me a few questions about the system to do some checks so he could ascertain what the problem was before sending a...technician out for no reason. Alex was so friendly and polite and extremely knowledgeable, the problem with my hot water system was that the power had tripped turning off the power supply to the solar tank and back up gas booster which meant there was no hot water. Alex solved my problem without me needing to pay for labour or replacement parts. Outstanding Customer Service is hard to find these days and Alex went above and beyond to help fix my hot water system. I would be out of pocket and still waiting for the technician if I hadn't given UrEco a call. Highly recommend a call to them first for any problems you may have. Thanks again Alex.
Called these guys regarding an Edwards solar hot water booster issue on one of my rental properties in Perth. Their team liaised with my tenant and went out same day to replace what turned out to be a faulty element. They also took the time to explain how the supplied element is better suited for hard water areas. Quick, Friendly and Price Competitive!
I would recommend them to anyone and use them again.
It works better tan 'clockwork'! Brilliant.
We are very happy with our hot water system. An efficient, clean installation & a very fast follow up when we weren't sure what to do! A reliable company. To be recommended.
Early Days But So Far Very Satisfied
A professional installation with no corners cut. Works well but too early to compute savings. Would certainly recommend Alex and his team as helpful professionals.
We had an Apricus Solar Hot Water system installed one year ago and it has been totally trouble free and economical, only requiring the gas booster for a couple of months in winter. The team were efficient, reliable and very friendly with the installation and Alex provided excellent after sales service recently, when we had a power problem that wasn't even the fault of the hot water system. I highly recommend UrEco.
Free Solar Hot Water
Got my roof solar installed by Ureco back in 2013, been very happy.
Firstly on install their staff were courteous and did a thoroughly solid job (re-piped hot line for quicker route into house and full insulated pipe work). They tidied up behind them and took all the rubbish.
The product, a Chromagen on roof model, has performed excellently with minimal boosting. This has transferred into mega savings versus my old electric hot water system. It's paid for itself and been very reliable, so I can't ask for any more than that!
Best on the product on the market!
Alex and his team were so very helpful. My Mum's hot water system had died that morning. I'd checked Choice Magazine online for a recommendation and came away with a heat pump as the best, most economical and also environmentally friendly appliance I could purchase. A heat pump ticked all the boxes. I then went online to obtain quotes. I received five quotes, and out of all of them, UrEco was not only economical, but they were up front about everything.
The following are the reasons why I selected UrEco, and what I liked about the company.
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