They have form
The review of Not a supporter - 'Duty of care for under 18’s zero' - from two years ago was eerily replicated by my daughter's experience last weekend. Same allowing intoxicated students to board, same police being called, same returning to dock two hours early and throwing *everybody* off - with crew shouting at the students for good measure. A potentially great night ruined.
Not Recommended. Low grade Service
Deplorable to say the Least!!!! Below average food and old dirty boat. Staff were misleading when I made a booking claiming a seafood buffet with an open bar. The bar was far from open and the food was nothing short of crappy!!!! Definitely did not meet my expectations and extremely unsatisfactory!!!! The money we paid was worth more than the ugly boat itself we were taken for a ride and lied about standard we were getting. To add insult to injury they gave my husband a plastic cup that lights up for his bday. The only person that was eating s...a food seemed to be the wife of the owner of the boat!!!! Very standards for what they stated “was a premium package” I’d hate to see what the lesser package was. If you pay for an open bar, then you should commit to that agreement and not mislead customers with your low grade service Not to mention serving my friend cold and hot water demanding she drink it prior to serving her a fourth pint of Sambuca in four hours!! Absolutely appalling!! No common courtesy of calling me back as promised. Not worth the money that was paid!! Should have gone to Product Review before I made this booking!! Looks like Vagabond Cruises leave behind alot of unhappy and unsatisfied customers. You people should not be in business!!!
Duty of care for under 18’s zero
Warnings to parents of under 18. Think twice about allowing you teenager to attend their ‘school social’ on board. Despite their written and verbal promise to provide a safe environment for students on board, the reality is the opposite. Intoxicated and drug affected students were allowed to board the cruise. Names were not checked (as promised) allowing randoms to board, ID was also not checked. This company will say that they didn’t actually serve alcohol on board and therefore they should not be held responsible for the damage to their cruis...e or for patrons bad behaviour. but such behaviour would have been lessened and indeed non existent if they did not allow intoxicated students to board. It was bound to result in out of control behavior from some students. Which leads me to support those students who weren’t intoxicated or destructive and went on this cruise to sail around the Harbour with their friends. Surprise, surprise the cruise barely left shore and was stationary for a good hour before heading off for a short ride to the Opera House. Then the company decided to sail back due to poor behaviour of SOME an hour and a half earlier than it should have. A visit or two also from the police made the night even more problematic and less enjoyable. I believe this is a common practice of Vagabond Cruises to cut short these school socials due to bad behaviour and then pull the pin of the night ( an hour and a half early). Not a bad way to rip off students and their parents. Save your money and stay on shore as little cruising was to be had.
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Unhappy with dining experience
The food was described as delicious appetizers and on arrival I received corn chips, some raw vegetables and a dip.
The food was questionable. They said it was an international buffet. There was a pasta, salads, cutlets and some meat that was hard to cut or eat.
Minimal desserts were given.
I found it was not anything like it was advertised.
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