2Valco Tranquility

Valco Tranquility

 Verified
2Valco Tranquility
2.6

5 reviews

PositivevsNegative
20%40%40%

Reviews

5 reviews
Brodie. S
Brodie. S
 

Is falling apart and my baby is only 6 months old

We bought this chair at a baby expo and were very happy with it at first. A few months in the cushioning on the arm rests and bottom of the chair had become flat. The chair squeaks a lot, the spring in the ottomon is broken, zips on the side have broken and now it has started to put metal shavings all over our carpet. The chair is only used to feed our baby and sometimes rock her to sleep. My advice would be to invest a little more in something that will last as long as you and your baby need it and then some! It was a very dissapointing purchase for us.

Miss C
Miss CSouth East Queensland, QLD39 posts
 
Valco Baby
Valco Baby   DM   
More

Hi Miss C, Can you please email service@valco.com.au with images of your Glider and the issue along with the PO Number and proof of purchase so that we can assist you further.

Jebe
JebeSouth East Queensland, QLD9 posts
 

Lifesaver - don't listen to other reviews!

I think the other reviewers only rated this product badly due to difficulties in putting it together... we didn't have that problem at all. The chair glides, rocks, swivels and reclines perfectly and getting up and down with a baby is your arms is so easy! The tranquillity chair is particularly good because of the durable fabric upholstery - not the thin fake leather stuff you see on other chairs whish tears easily. The storage compartment in the Ottoman is a nice touch too!

sugarplumkat
sugarplumkatSouth East Queensland, QLD9 posts
 
Ree
ReeSydney2 posts
 

Would be amazing if we could get it together!

Very recently purchased this chair for the impending birth of our baby, instructions were terrible and took an hour to get to the first point (seemed as though there should have been a step included before step one!) once we got past that, we got to attaching the arm rests... It seems to be task impossible... We still haven't been able to attach the arm rests and even after phoning the store we purchased it from, they advised us there was nothing they could do and to call the manufacturer... A shame as this chair will be amazing once it's able to be constructed safely!
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CategoryGliders
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