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Engineered to fail.
When its working, its great to use. Trouble is, its not durable enough for long term use. The handle where it connects to the rod that attaches to the body is only on 3 sides. They inbuilt weakness, so it will fail after so many pushes. The detergent bottle is also made of material that will break down after using detergent. Mad! I think there are better options. Avoid this one.
Purchased in July 2018 at The Good Guys for $200.00.
Waste of Money
A waste of Money ! It died within 12 months I would give it NO stars 150 bucks for less than 12 months ???? don't even bother for that cost 150.00 ! awful .
Purchased in January 2020 at Harvey Norman for $149.00.
I purchased a VX22 several years ago and it did a good job till it stopped working. Took it back to retailer and they replaced it. Great, the second one lasted 14 months. Vax not the slightest bit interested. Told me to buy a new filter ($12) will fix problem. Shouls have known better, new filter mqade no difference. VX22 now in rubbish bin.
Purchased for $130.00.
Terrible! Not recommended!
The floor left completely wet after cleaning. The handle is not comfortable at all, and very heavy. It's not easy to move forward and backward. Lots of pressure on my wrist and hand while using and I seriously never recommend this product to anyone.
Purchased in July 2020 at The goodguys for $150.00.
Absolute piece of not fit for purpose and a great waste of my time. Bought one on recommendation of review , well that lasted 6 months and took it back for a replacement. Yes more time wasted the ting would punch out stream. Picked up new replacement and that lasted 5 months yes same thing would blow steam. So really not fit for domestic works at all using it once a week on tiles floors.
Purchased in August 2019 for $125.00.
The vax steam mop is convenient and comes with 2 extra pads. It also comes with detergent that you can add with water or you can just simply use water on its own. As you press the button on the handle, the water heats up and sanitizes your floor instantly. It could also be used on carpet.
Purchased in December 2019 at Bing Lee for $210.00.
I have used seven different brands of steam mop including this one, this is the best by miles.
Puts out lots of seam and cleans the floors beautifully.
Heats up in 30 seconds and is ready straight away when refilled.
When you want to remove the used pad you just put your foot on the pad, lift the mop up and the pad comes off, so there is no risk of burning.
Swivels well and is flat so you can get into corners, under furniture and low lying cupboards.
Very stable unit, does not fall over and reasonably priced for such an amazing product.
Purchased in June 2019 at The Good Guys for $149.00.
Bought the Vax steampro to clean my tiles throughout the house but after only using this product half a dozen times, the handle fell off, leaks water and does not clean my floor to a good standard. Leaves smear marks and leaves alot of water on the floor. I decided to throw it before I got electrocuted from it. Didn't bother going back to where I purchased as I got what I paid for......Bad Choice!!
Purchased in January 2019 at Bunnings Warehouse for $149.00.
Handle breaks easily
The handle broke after using less than 10 times. VAX refuse to replace as just out of warranty period of 1 year (and was quite blunt and unapologetic in emails). Replacement part is minimum $84 online. Buy something more reliable, and ideally not a VAX. BTW, before it broke, not much better than using an old fashioned mop.
Expensive spare parts.
I bought this steam mop around 3-4 yrs ago as I have a lot of tile and timber floor. It’s been a great steam mop until it broke down which things do. The problem I have is I need just a 2-3inch hose but Vax want to sell me other parts with that hose which is detachable from the other parts for $98
Great steam mop, until the plastic handle broke clean off
Provides great steam, is easy to push around, cleans great especially when using detergent. Was very happy with this steam mop. Then just over 14 months after buying it the plastic handle broke clean through when my wife was mopping the floor. Took it back to the good guys, but because warranty was only 12 months we would have to pay to get it sent to a service centre and assessed, then it would be up to vax if they would repair or not. Took it back home and contacted vax, they said it was only 12mth warranty so bad luck. We contacted a service...centre they gave us the details of, and they want $75 just to assess it, and any repairs would be additional. For a $150 stream mop, its not worth the money to get it assessed - it needs a new handle, there's nothing else to assess. Very disappointing that this happens just outside of warranty and nothing can be done. Was a great mop to use before it broke, but unfortunately we'll probably just throw it in the bin and get a new one, such a waste.
Yes satisfied with the cleaning power. It is easy to use with all its manual instructions. The only problem is during refilling of water. It needs refilling of water immediately. You need to be quick using the steaming.
the only problem is the refilling of water. I found it more time consuming,
When a steam mop ... becomes a dry mop.
I just got this VAX VX 22 steam mop from the Good Guys. To operate the steam mop you suppose to press a trigger on the handle. The funny bit is once you release the trigger the mop stops producing steam. So, to continue to have steam you must keep the trigger pressed all the time. If you have a reasonable area to clean, you'll end up you a serious muscle strain on your hand. Obviously this does not make any sense. But the bazaar bit is the instruction manual tells me NOT to keep pressing the trigger. So if you do not keep pressing the trigger y...ou have no steam. What is the purpose of having a STEAM mop that you cannot operate with steam, if you follow the instructions, and if you don't follow the instructions, then you end up with a strained hand. I've just returned to the Good Guys and got a different one. This is the cheapest of the VAX steam mops but according to the salesperson, all VAX machines operate the same way.
Not a steam cleaner
Contrary to a steam cleaner, this steam mop only produces steam intermittently. It was bought in May 2017 and has problems with producing too much water now, contrary to what it should do where the floor basically dries immediately after the steam clean. The cord is in your way when you mop and the handle is not telescopic, so one needs to bend over during the clean. Will not purchase again!
VX22 Steam Mop
Brought it in May 2016 from The Good Guys
I use it once it not twice a week.
Today when I was using it, it blew up and caught fire and tripped the fuse box!!!
Luckily I was not hurt.
Spoke to The Good Guys from where I purchased it and this is what they said, "Sorry it only has a 12 month warranty"
Questions & Answers
Can Vax 22 be used on timber floor?
It is not recommended on timber and I never used on my timber floors, only tiled areas.
Given timbers ability to soak up water I would avoid using a steam mop on it other than at the lowest setting if at all
Vax says it can be used only on SEALED hard floors, timber included. I would suggest steam cleaning in an inconspicuous area first to see how it goes.
Could you run the steam with just water ?
Yes you could. Tap water will work fine. But over time deposits may build up and eventually block the steam jet. If you don't care about the longevity, just use tap water. I use de mineralized.
Yes, I do it all the time. The unit does come with a hard water filter so this deals with some of the deposits from tap water. If you can get demineralised water cheaply it is recommended.
How much does the vax detergent cost per litre & how much do you use per tank?
The detergent costs about $15 for over a litre and you use 50ml per detergent tank refil (the steam water is separate). One detergent tank refil lasts me 3 or more floor cleans and that is for roughly 160sqm of tile each wash. I run my detergent light.
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