No Service or Communication
Vegepod is a great concept and product, however if there is no support from them. Its only when you do something wrong is when they communicate and never reply to any emails or phone calls. Their service surely does not stack up to the "50,000+ happy customers". I hope that if anyone is going to purchase one that they don't need any support because there is none to get!!!!
5 rotten tomatoes for assembly
I tried to assemble the base today, but found the cross braces had the pre drilled holes in the wrong place and didn't align with the corner brackets. The result .. break out the clamps and 7 mm drill bit, and realign the holes. You must be skilled at drilling through steel for this one. As for the instructions, I found the photos blurry and unclear. Good luck I say, as I'm a qualified carpenter/handyman who spends his whole day solving problems, and on the tools. Give me an IKEA instruction book any day. And no, I didn't call the help desk, and the videos weren't much chop either. No flowery apology required from the customer service team.
Purchased in .
Bed and canopy don't sit flush
Hi all,I bought a large vegepod a year or so ago thinking it would be fantastic. Unfortunately there is a major flaw I would like to point out to prospective buyers.
The canopy and plastic bed do not sit flush and in some parts there is a centimetre and a half gap. This of course is quite the problem when bugs, slugs, ants find their way in ... which they do. Basically better to have the veges out in the open for at least then they have natural predators which is not the case inside the pod.
Anyway otherwise probably good but 5 times planted with one complete refresh of soil to eliminate problem has left me with 5 cucumbers and a few lettuce leaves at a cost of about $600 soil (included) , a $100 cucumber!! And I though $5.99 was pricey!
Quality is poor and customer service unresponsive
I bought the vegepod and was really excited to build it with my 6 year old son. We had bought all the saplings and mulch in anticipation of getting this garden up and and running in a day. We got to the last piece building the trolley but unfortunately we couldn't put the last wheel on the trolley. Turns out the thread on the "Angled trolley support" doesn’t take the thread on the castor wheel - so there was no joining the pieces or completing the trolley.
Next I started to build the vegepod itself thinking it would be good to get this up a...nd running. alas the rubber strip they supply to join the base together was all twisted and doesn't fit in the groove. The whole thing is typical Made in China and I'd say the quality control isn't the best. I called them straight away and then emailed them on the Friday but still haven't got a response 5 days later. Pretty poor service. I had one disappointed son and a vegepod only 1/4 complete.
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Not all that great
Brought the X-large pod was so excited - missing 2 bolts, i have not had any success in veggies growing and i followed the directions so i re did the dirt this time according to the nursery method. Still the veggies only get to about 2 weeks growth then stop. This has been the most expensive and useless garden ever it is now going in to the chook pen for the chickens to have an over priced laying pen.
Over Priced, poor build quality,
I understand that items of this size need to be in parts to allow for reasonable transport costs however, the pod has too many parts making it flimsy and difficult to assemble. The pods are not a cheap investment and by paying top dollar for this I assumed that the build quality would of been better.
I didn't even build the stand, I was so over building the pod, that by the time I needed to build that stand I was too frustrated only to be further disappointed that the stand leg drill holes were incorrect on one leg and couldn't be assembled.
The cover blows off in high winds and the fixings are poor quality. The sprinkler hose blows off under pressure.
Questions & Answers
We received our Vegepod a few weeks ago and love it. Dwarf beans, salad etc are growing well but because we use our water butt could we please have some idea how often to water.
Anne - UK
My vegepod is not thriving
Tomato leaves turning yellow
Strawberries not fruiting
Spinach not growing
Hi Anne, Sounds like a classic case of either not enough sun or not rich enough soil (or both!). Please also feel free to tap into the Vegepod Owners FB groupd (not run by us!) where over 10,000 podde...rs are all helping and sharing. A lovely mob and great resource. Thanks and welcome to the family!
I cant find a way to prevent build-up of large mats of very fine roots, no matter what I have grown in the soil. This has never happened in my regular garden so I would love to know why it does in the pod and how to deal with that, apart from a huge amount of energy to pull it all out and separate the roots from the soil
Not quite sure what you mean as a difference to any other garden bed. Hopefully i can help with a little advice. All plants will build up roots in the soil directly beneath them for genera...
Get an answer from our members and Vegepod representatives
- The Vegepod Raised Garden Bed Kits are contained, making it easy to control the growth and quality of your veggies away from the ground and pests.
- It’s self-watering - a wicking system waters the plants from below the bed, letting your greenery last weeks without needing to be watered.
- A protective polyethylene knitted mesh cover protects your crops from pests and UV, and also regulates temperature by letting water and air get through.
- An overflow hole helps prevent the flooding of soil, so you’re not left with over-watered plants.
- This kit comes in a small, medium, and large size.
Points of praise:
- A number of reviewers reported that the pod’s mesh cover effectively protected their plants from the elements, and particularly helped seedlings survive even in high winds.
- They also said that the kit was easy to put together, even for gardening and DIY novices.
- According to reviewers, the pod’s self-watering worked well, which made maintaining their gardens very low maintenance.
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