Reviewer Photos & Videos
On principle the vege pod looks great. Upon receiving the boxes. Put the frame together found the watering hose missing and the tubes were sent within days great! I say only to find the netting did not fit. Requested replacement which was received but attempts to stretch the cover as advertised in the video was hopeless as it’s application required the strength of superman to fit it in the frame. At this stage there is a gape on two sides.
Not sure how other people get it together.
Purchased in May 2021 for $600.00.
Poor Customer Service
I came on to this site to read reviews to find out what others thought of your product as I was very interested in purchasing. I have now changed my mind due to the way you reply to people on this review website. People seem to have genuine concerns and in your response to them you not only attack them personally you go straight into defence mode that it must be the customers fault. The person responding here to people is not doing your business any favours and as a result will spend my money elsewhere. Stop being so condescending and care about your customers.
No Service or Communication
Vegepod is a great concept and product, however if there is no support from them. Its only when you do something wrong is when they communicate and never reply to any emails or phone calls. Their service surely does not stack up to the "50,000+ happy customers". I hope that if anyone is going to purchase one that they don't need any support because there is none to get!!!!
was hoping for better veggies!
Set up my vegepod at my cabin in southwest British Columbia. Didn't need the irrigation line as we get lots!!! of rain.. Herbs grew really well but alas the slugs managed to find their way in and ate my cabbages which initially looked great. Tried some cherry tomatoes but the 2 plants outgrew the large size container.
Nest year will wrap some copper around the legs so the slugs won't climb up and in and will stick to small growing veggies and herbs.. Even though it wasn't a great success it was still fun trying
Purchased in October 2019.
LOVE THE CONCEPT BUT THERE ARE A FEW FLAWS
Was very excited when I found the Vegepod. Received it quite quickly and started to put it together only to discover that one of the corner struts was bent on the trolley with wheels. customer service was great and they sent out a replacement straight away. Then it was time to put the actual pod together where again I found there was a piece missing. Luckily I found a similar piece at Bunnings because Vegepod never did send out the missing piece, even though they said they would. Now after three weeks I see the wheel area connections are now r...usting. It’s such a great idea and my Vegas are growing but a few simple things could make this really good. For the cost of it - it’s not cheap I’m disappointed. Was going to buy another medium sized and small Vegepod but don’t think I will if things start to rust after only 3 weeks. Disappointing
Purchased in July 2020 for $600.00.
Disappointed, bugs still eating my plants
I saw an ad for the vegepod where it made claims about pest free growing with the cover, so I invested over $500 to get the large one with the stand. It was a bit of a nightmare to assemble the base as it did not line up but finally got it. Bought quality soil and put my plants in. The plants are growing okay, not any better than the ones that I have in raised garden beds, but was horrified to find that something is eating the plants.
The cover has been on the whole time, apart from the few minutes where I water the plants. The clamps us...
Purchased in February 2020 at TVSN (TV Shopping Network) for $538.80.
Limited life of some components, flawed design
I purchased a large vegepod with a cover from a Mitre 10 store in February 2016. I closely followed recommendations to raise it (using besser blocks and sleepers), and a mixture to fill it with. Vegepod staff were very courteous and helpful with this (and a missing parts issue).
However plants did not thrive: the perlite in the mix and in the water catchment attracted mould, the use of overhead irrigation encouraged fungal diseases and weed growth in my SE Qld location, and it attracted large numbers of bush cockroaches which I have since learn...
Purchased in February 2016 at Mitre 10 for $349.00.
5 rotten tomatoes for assembly
I tried to assemble the base today, but found the cross braces had the pre drilled holes in the wrong place and didn't align with the corner brackets. The result .. break out the clamps and 7 mm drill bit, and realign the holes. You must be skilled at drilling through steel for this one. As for the instructions, I found the photos blurry and unclear. Good luck I say, as I'm a qualified carpenter/handyman who spends his whole day solving problems, and on the tools. Give me an IKEA instruction book any day. And no, I didn't call the help desk, and the videos weren't much chop either. No flowery apology required from the customer service team.
Purchased in August 2019.
Okay product. Quality control needs improvement. Not good in windy areas.
Hello I purchased a Medium Vegepod with cover and stand off TVSN and I have some problems. The sprays leak and one is fitted off centre so not all areas of the pod receive water. The other issue is the cover blows off when wind reaches 19 Kilometres per hour. The lid also blows off whilst hinged open when tending to the unit with only minimal wind. Fortunately the hose prevents the lid from blowing away completely. TVSN also shipped to wrong address.
Purchased in February 2019 for $400.00.
Bed and canopy don't sit flush
Hi all,I bought a large vegepod a year or so ago thinking it would be fantastic. Unfortunately there is a major flaw I would like to point out to prospective buyers.
The canopy and plastic bed do not sit flush and in some parts there is a centimetre and a half gap. This of course is quite the problem when bugs, slugs, ants find their way in ... which they do. Basically better to have the veges out in the open for at least then they have natural predators which is not the case inside the pod.
Anyway otherwise probably good but 5 times planted with one complete refresh of soil to eliminate problem has left me with 5 cucumbers and a few lettuce leaves at a cost of about $600 soil (included) , a $100 cucumber!! And I though $5.99 was pricey!
Good concept but product quality seems very poor
I excitedly bought my Vegepod last year along with the stand for my tiny courtyard. Having grown up in the self assembly era I am no stranger to flat packs but this took it to a whole new level because the quality of the parts didnt fit easily together and there were too many of them. Once I eventually got it together it was out of square (and still is), the legs are not overly sturdy and the rust has already stained my tiles.
The cover on top has been effective in keeping the bugs off but the irrigation system has leaked since day 1 so I have...
Quality is poor and customer service unresponsive
I bought the vegepod and was really excited to build it with my 6 year old son. We had bought all the saplings and mulch in anticipation of getting this garden up and and running in a day. We got to the last piece building the trolley but unfortunately we couldn't put the last wheel on the trolley. Turns out the thread on the "Angled trolley support" doesn’t take the thread on the castor wheel - so there was no joining the pieces or completing the trolley.
Next I started to build the vegepod itself thinking it would be good to get this up a...nd running. alas the rubber strip they supply to join the base together was all twisted and doesn't fit in the groove. The whole thing is typical Made in China and I'd say the quality control isn't the best. I called them straight away and then emailed them on the Friday but still haven't got a response 5 days later. Pretty poor service. I had one disappointed son and a vegepod only 1/4 complete.
Okay but does have a few problems, already showing signs of rust
I started using my pod less than 2 months ago. In the lid section there are already rust stains at the base of the vertical poles where they meet the cross bars. I only noticed this when the lid was turned upside down when the retraining cord came undone, and the rusty water flowed out through the plastic joining pieces.
I've pushed the retaining clips firmly into place but the lid does come off ift you open it up and the string comes undone. Not sure how it will perform in high winds but I think I will probably have to tie down the lid as t...here are only two clips at the front, four would be better. I find the sprinkler system is patchy and no longer use it - some areas receive no water at all, whereas one of the nozzles is far too forceful and causes water to pond, this causes patchy seed germination. Be prepared for some strong pongs and loads of small flies if you add the amount of cow manure the instructions recommend. I have the large pod and stand and find the growing surface area to be very good, the plants that are growing, grow well and I'm delighted with their progress - already eating radishes and lettuce. You need a strong surface to stand it on as it is very heavy when full.
Finally put together the trolley.
The instructions are terrible. Had to download the pdf so I could make out the individual items. I returned it to the supplier and received a replacement. Rang the company and by trial and YouTube got it together. 2 issues I had were the nuts (27 instead of 28) and 1 of the angle trolley supports had a lip on the inside castor hole that made it difficult to feed the bolt through. Used tthe allen key to help it lock into place. I persisted and won. Hopefully won't have the same problem with the vegepod unit.
As someone who rents, I love the concept of the vegepod. I have the large version with two tables to support it.
My concerns are:
1. Canopy flies every time there is any wind
2. The spray system does reach the outer regions of the pod and plants that I located in order to climb up the arch have died. Adjusting the spray seems quite simple - change the location of the holes so it is more far reaching.
3. The clips for the arch do not seem to hold it securely & it keeps popping out.
4. I tried to call customer service to register my concern...
Questions & Answers
Can I turn a large vegepod into 2 x medium vegepods?
How many bags does it take to fill a large vegepod?
Not sure that I am qualified to answer this. In my limited experience each vegepod comes with its own accessories including cover which cannot be divided to make two. I used a lot of soil (did not count the bags). Overall it’s an expensive exercise hope it’s worth it in the long run.
Live in Canada what do people do in winter with the pod?
Is the cover for a vegepod temperature sensitive. I am finding the cover hard to install at 16 C. Does it become more pliable and stretch at higher temperatures?
Get an answer from our members and Vegepod representatives
Other Garden Maintenance Products
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.