Reviewer Photos & Videos
Buyer beware! I purchased this after quite a bit of research. I thought I was buying a good product. When putting the stand together x2 of the bolts were faulty and needed retapping. One of the screws was also faulty. One of the cross bars was scratched and sticky. Customer service was average. I sent an email and had no reply so I phoned 2 days later when frustrated as some holes didn’t align (I had already sent the bolts off to be retapped) and the only solution offered was for me to pull it all apart and then they would replace it. I decline...d because it just meant more of a delay in planting out the seedlings I had and I had already invested in getting it fixed. They really need to sort out their quality control and customer service. Just look at the previous reply’s on here and that’s what you should expect
Purchased in December 2020 for A$609.00.
Hi, I'm considering purchasing a Vege Pod but have been put off by the defensive/reactive replies to customer feedback from the company. I would suggest Vege pod appoint a representative to manage negative comments, someone who understands and empathises with customer feedback.
canopy material too small
This is the second large Vegepod I've bought. I was happy with the first but this last one has left me depressed. Since it took weeks to be delivered I've tried my level best to fit the material over the canopy frame rather than request a replacement. I've been at it for two days.
I am not sure a custodial sentence is appropriate, but whoever made these frustratingly small pieces of material needs to at least do a couple of days hard labour, as I have done.
Purchased in March 2020.
Poor packaging, poor instructions
Haven't had the chance to use it yet, but the bolts and wingnuts were loose in the box, and the box was damaged when we received it. Lost some of that hardware out of the box opening I suspect. Also the instructions were missing how to put together the wicking wells. Luckily I was intelligent enough to figure it out on my own. Some of us prefer to follow written instructions, not video instructions.
Purchased in February 2020 at Indianapolis Home Show.
Not worth the price
Bought a full size Vegepod with the stand few weeks ago for my mum (paid $535). It's only a show piece, not worth for the price.
As the area of planting not enough, I went and bought few 73L plastic crates ($15 each) from Bunnings and made a raised timber frame to keep. This works well compared to very expensive Vegepod.
Regret and feel shame spending $535 on this expensive piece. I wish I could get refund.
Caution,read all reviews before purchase
Very disappointed in the standard of construction. The mesh was to tight to cover the frame work causing it to bend. During a moderate storm the frame collapsed completely. Have tried calling several time, phone rings out. Eventually got a reply to an email stating it will cost $10 for each replacement 'T' bracket to rebuild the lid. No much faith in customer service.
Assembling Trolley stand
I don't know who design these stands. The joins don't align to the bolts. The instructions are blurred copies and difficult to read. Very disappointed after paying good money for this product, its taken me half a day trying to put one together and that's just the stand. Problem is I bought two of them!!
Questions & Answers
I was wondering how often the potting, compost mix needs to be changed or topped up. Mine has been growing greens for about 6 months. Everything was fine however, my last lot of rocket seeds didn't do so well, they look very scraggly and now they are being attacked by some type of minute insect. There are, what looks like, heaps of eggs on the bottom of the leaves and some minute insect that is crawling over the leaves. The leaves also feel a bit sticky. As I said, have been growing greens but was thinking of trying radishes in the hope of adding some nitrogen or ? to the mix to help it. Should I refresh the soil first? Any ideas?
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