Reviewer Photos & Videos
Buyer beware! I purchased this after quite a bit of research. I thought I was buying a good product. When putting the stand together x2 of the bolts were faulty and needed retapping. One of the screws was also faulty. One of the cross bars was scratched and sticky. Customer service was average. I sent an email and had no reply so I phoned 2 days later when frustrated as some holes didn’t align (I had already sent the bolts off to be retapped) and the only solution offered was for me to pull it all apart and then they would replace it. I decline...d because it just meant more of a delay in planting out the seedlings I had and I had already invested in getting it fixed. They really need to sort out their quality control and customer service. Just look at the previous reply’s on here and that’s what you should expect
Purchased in December 2020 for $609.00.
Hi, I'm considering purchasing a Vege Pod but have been put off by the defensive/reactive replies to customer feedback from the company. I would suggest Vege pod appoint a representative to manage negative comments, someone who understands and empathises with customer feedback.
canopy material too small
This is the second large Vegepod I've bought. I was happy with the first but this last one has left me depressed. Since it took weeks to be delivered I've tried my level best to fit the material over the canopy frame rather than request a replacement. I've been at it for two days.
I am not sure a custodial sentence is appropriate, but whoever made these frustratingly small pieces of material needs to at least do a couple of days hard labour, as I have done.
Purchased in March 2020.
Poor packaging, poor instructions
Haven't had the chance to use it yet, but the bolts and wingnuts were loose in the box, and the box was damaged when we received it. Lost some of that hardware out of the box opening I suspect. Also the instructions were missing how to put together the wicking wells. Luckily I was intelligent enough to figure it out on my own. Some of us prefer to follow written instructions, not video instructions.
Purchased in February 2020 at Indianapolis Home Show.
Not worth the price
Bought a full size Vegepod with the stand few weeks ago for my mum (paid $535). It's only a show piece, not worth for the price.
As the area of planting not enough, I went and bought few 73L plastic crates ($15 each) from Bunnings and made a raised timber frame to keep. This works well compared to very expensive Vegepod.
Regret and feel shame spending $535 on this expensive piece. I wish I could get refund.
Purchased in November 2019 at Enfield Produce for $535.00.
Poor quality pod hood
Vegepod is 14 months old.
The hood frame is rusting from the inside out, and one of the plastic connectors holding the hood frame together had failed. Poor quality for the price paid
Purchased in December 2017 at Bunnings Warehouse.
Caution,read all reviews before purchase
Very disappointed in the standard of construction. The mesh was to tight to cover the frame work causing it to bend. During a moderate storm the frame collapsed completely. Have tried calling several time, phone rings out. Eventually got a reply to an email stating it will cost $10 for each replacement 'T' bracket to rebuild the lid. No much faith in customer service.
Assembling Trolley stand
I don't know who design these stands. The joins don't align to the bolts. The instructions are blurred copies and difficult to read. Very disappointed after paying good money for this product, its taken me half a day trying to put one together and that's just the stand. Problem is I bought two of them!!
Bored with it
Bored with it, bee's can't pollinate cause the lid is closed and the sun can't get to the soil and that goes mouldy.
Not deep enough for some veg like carrots
Questions & Answers
Can I turn a large vegepod into 2 x medium vegepods?
How many bags does it take to fill a large vegepod?
Not sure that I am qualified to answer this. In my limited experience each vegepod comes with its own accessories including cover which cannot be divided to make two. I used a lot of soil (did not count the bags). Overall it’s an expensive exercise hope it’s worth it in the long run.
Live in Canada what do people do in winter with the pod?
Watch the snow cover it. Just a joke, I live in Vancouver.
Is the cover for a vegepod temperature sensitive. I am finding the cover hard to install at 16 C. Does it become more pliable and stretch at higher temperatures?
Get an answer from our members and Vegepod representatives
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