Reviewer Photos & Videos
Great customer service and great product
The Vegepod is everything that its suppliers claim, and my tomato plants love it. Nice quality product, and exceptional customer service. I had a small issue that was quickly resolved beyond my expectations - and that is a rarity these days. Keep it up Vegepod!
Purchased in April 2020.
Veggie growing for the enthusiastic beginner
Ordered the large veggie pod cover and stand. Ordering was efficient, delivery was prompt and timed. Put the pod together today, please note our DIY skills are not the best. Pod was easy to assemble, all the parts are well made, fitted / connected well and were robust. Instructions were clear. Can’t wait to begin my veggie growing experience. Would recommend this product.
Purchased in May 2021.
A great solution for having a bio garden at home!
We had a very good experience with Vegepod and it became the family's bio garden favourite! Once we had a minor issue wity one of the rod, but their professional customer service immediately solved it! Highly recommend it!
Purchased in September 2018.
What Excellent Service
We have had our large Vegipod for about three years and love it. We had a minor problem that we discussed last week with the WA representative at the Perth Garden Show. The problem was remedied immediately and cheerfully. What great service - a pity other companies don't follow their example. We have now bought the small Vegipod for our herbs.
Purchased at Perth Garden Festival.
Poor Customer Service
I came on to this site to read reviews to find out what others thought of your product as I was very interested in purchasing. I have now changed my mind due to the way you reply to people on this review website. People seem to have genuine concerns and in your response to them you not only attack them personally you go straight into defence mode that it must be the customers fault. The person responding here to people is not doing your business any favours and as a result will spend my money elsewhere. Stop being so condescending and care about your customers.
No Service or Communication
Vegepod is a great concept and product, however if there is no support from them. Its only when you do something wrong is when they communicate and never reply to any emails or phone calls. Their service surely does not stack up to the "50,000+ happy customers". I hope that if anyone is going to purchase one that they don't need any support because there is none to get!!!!
Have a medium and just got a small one had a few insects not to bad you have to look at new seedlings before you put in got the small one for herbs only I have had good veg all sorts good fun with good results both with tables and wheels so l can move them about for the sun
A great concept that delivers great veg.
I've had my pod for about four years now. It's a large pod with cover and on a stand. I highly recommend the stand!!!
If you put the mix of manure and potting mix, as described, you will not be disappointed with the results.
It took four years in the harsh Australian sun (mine is fully exposed to the elements) before the little plastic brackets on the cover finally cracked and broke. I'm glad the company sells replacements, but would you consider making them out of aluminum or something better than plastic?
The plastic replacements will do ...
Purchased in March 2016.
I'm very pleased
I will start by saying, the was purchased with my flybuys points.
It arrived earlier than expected, which was great.
Very easy to put together, I did it on my own.
The frame it self is rather heavy, which is fantastic as it make the whole structure very stable. The garden bed fits together like a giant Lego set, the instructions are included but also there is a video you can watch. It's all very simple and easy to change if you make a mistake.
The hood also easy to put together, the only problem I had was fitting the cover over the frame of the hood, it does stretch it's just take a little time.
Purchased in October 2020 at Flybuys.
Great Product great customer service
I ordered the large Vegepod after much research. I contacted their customer service with a few questions and Kate was awesome and replied very quickly. It arrived in Melbourne just 4 days after I ordered, that was impressive as we are currently in Corona lock down. Easy to put together. I made a frame inside to train Tomatoes. Can't wait to now plant it out. Great product.
Purchased in September 2020.
Great concept but not pest-free
After thorough research, I decided a Vegepod was the only solution for my exposed, windswept balcony nad I'm happy that I made the right choice.
Pros - The canopy fixes very firmly into the clips and doesn't budge. On the Facebook group, I've seen reports of possums, deer and even a bear trying to get into the Vegepod without success. The self-watering system works well so the Pod doesn't need watering very often. The canopy does a very effective job of protecting my delicate seedlings from high winds.
Cons - The ads suggest the Vegepo...d is pest-free but that is not the case. There is a finger-width gap between the canopy and the base, and a gap where the hose enters, and aphids can enter through the mesh, but predators like ladybugs won't find their way in (and of course, neither can birds). You need to b alert for pests as with any garden bed. The watering is done with a mister fitted to the top of the canopy. It's very difficult to set it so it waters evenly, and some owners don't use it for that reason. However, as you don't have to water frequently, hand-watering isn't a big job. Tips for assembly: watch the videos before you start, it will save you a lot of head-scratching. The canopy fits very tightly over the frame and needed two people to wrestle it into submission. I bought a small Vegepod because I wasn't sure it would work. However the small one is really too small to grow much, unless you're able to use it without the canopy (so you can let plants trail over the edge or grow up on a trellis). I now wish I had taken the plunge and bought a Medium one.
Purchased in May 2020.
Received so fast. Grandson set up large unit in an hour, no issues! Very pleased with instructions. So easy to do. Can't wait to see veggies growing. Thank you so much
Purchased in May 2020 for $700.00.
5 STAR product and 5 STAR service
Absolutely thrilled with our LARGE VEGEPOD and truly blown away by the 24 hr turnaround in replacement of two of the pods that had been damaged in the delivery process. The staff were extremely helpful and apologised for any disappointment and inconvenience that we may have suffered and immediately took steps to rectify the problem. You will go far with this wonderful level of customer service, Vegepod. Many thanks, Sue
Purchased in April 2020 at Vegepod online .
We purchased 2 medium and 1 large Vegepod 2 days before NZ went into our covid 19 lock-down. We already had punnets of Bok-Choy, Broccoli, carrots, silver-beet, Spinach etc. 3 weeks later we are taking leaves off the silver-beet and spinach and have also pulled and eaten 2 Bok-Choy. The growth and health of the plants is amazing, with little to no time spent looking after them, just a quick watering. Totally recommend these pods. Wayne NZ.
Purchased in March 2020 at Mitre 10.
Holes, notches or zip ties
I used the video to assemble my pod and trolley with no problems. Easy to follow. Unfortunately the video talks about putting together the wicking drains using holes and notches to click together. My pack contained 6 drains all with holes, none with notches. Have since found out that this is old stock that uses zip ties to connect them. People at Vegepod, could you just update your instructions please as I thought I’d been given a pack which was faulty. I can now finish completing the pod assembly using the ties to put them together. Other than this, so far, so good! Looking forward to planting!
And also, I didn’t have any written instructions to follow in my pod, so maybe need to look into this as well.
Purchased in April 2020.
Questions & Answers
Can I turn a large vegepod into 2 x medium vegepods?
How many bags does it take to fill a large vegepod?
Not sure that I am qualified to answer this. In my limited experience each vegepod comes with its own accessories including cover which cannot be divided to make two. I used a lot of soil (did not count the bags). Overall it’s an expensive exercise hope it’s worth it in the long run.
Live in Canada what do people do in winter with the pod?
Watch the snow cover it. Just a joke, I live in Vancouver.
Is the cover for a vegepod temperature sensitive. I am finding the cover hard to install at 16 C. Does it become more pliable and stretch at higher temperatures?
Get an answer from our members and Vegepod representatives
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