Been a loyal fan/customer for many years. Purely as a hobby. The staff are excellent. They reply quickly to enquiries/problems. The hosting services they provide are excellent value for money, top notch for extraordinarily little cost. They have always helped me find the cheapest solution and go above-and-beyond, providing noobs like me with technical support. Will always recommend VentraIP and will never switch to another host. Honestly, i cannot fault them. Thanks to you all from a very appreciative customer.

Ventraip has been managing my 4 domain names for ar least 5 years, and hosting my website. So far the services have been very good, including customer service. I like Ventraip.

Recently moved across to their services from godaddy and have found them helpful and well priced. Will continue to move my web requirements across to them as time goes on.

The two or three times I have had to contact support I have been helped super quickly. They are based in the suburbs of Melbourne. Pay quarterly. Good. Low cost for domain, hosting and email.

Live chat has been so helpful for us. They are knowledgable with all their products and quick to respond. They have always provided a good solution to our queries. Highly recommend

If I ever need customer support I call a local number and speak to a very helpful and friendly person who accommodates my technologically challenged brain! I would highly recommend VentraIP for great service.

I was happy with the work they undertook, but there was a dispute about what they invoiced me. They charged more than what they quoted. However, after some debate, they went back to our original agreement, however, this was a bit painful. Plus I was made to feel as though they were doing me a favor by only charging me what they originally agreed, which left a bad taste

The VentraIP website is easy to use, but I know that if I need help, I don't have to look far for it. Always great and helpful assistance from the knowledgable staff at VentraIP.

Very rare that I have needed support, but when I have the customer service is always prompt and resolved. The support team are friendly and communication is top notch. After starting with two of my websites 6 months ago, I'm bringing over my other sites, and recommending to my clients and network. VIP Control. is so easy to use too.

I switched from another provider a couple of years ago and I will NEVER use another hosting company. Great service, fair pricing, and nothing is ever a hassle. And you get the same great customer service attitude and response whether you're a big business or a solo operator. Amazing.

I changed to VentraIP from another company as I was having so many issues - so pleased I did. I’ve not had any issues since joining .. thank you - peace of mind

Always avaiable and have never let us down when required . Gives us a peace of mind to know we can alway rely on them to get is sorted for us .

Very very happy with VentraIP. Service has been outstanding. Highly recommended, found their service on a Google search. So glad i found them. Trouble shooting and migration of existing service was all very easy. Again, very happy with their service and friendly helpful staff.

Always quick to respond and helpful, definitely pleased with these guys, including solving issue from simple to complex. I have been with VentraIP for a while now, and I always come back.

I've never had a bad experience with VentraIP and my husband and I have been hosting our websites with them since 2010. I'm very very surprised to read the review by Anon007 - this does not match my experience at all. They are always courteous and super-responsive, and go out of their way to help, even when it is not their job (i.e. when I stuffed up my WordPress website once on a Saturday night).

They actually try and retain customers. I’ve referred them to so many clients over the years thanks to their lack of hidden fees. They are just nice and reasonable and I trust them enough to give them my review

amazing customer service
just the best people in the industry, if you need any thing just call them and they get the job done.

i couldn't do it without them, they are just the best

I've been running Wordpress and custom large PHP apps with VentraIP for 10 years now. The service keeps getting faster and the support has been unbeatable since going all Australian.

I am not an IT person but a small business owner and sometimes I'm not sure of the right question but they always help and I don't feel stupid at the end of the call and they have always fixed and/or done what they said they were going to do

The staff don't listen. They are all about being right.
They definitely have a culture of making you feel stupid and wrong when you have questions.
They are very self congratulatory about how great they are so if you don't feel they are great they treat you like an idiot. I cancelled immediately, life is too short and there are a lot of great competitors out there