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Best hosting company in the Biz!
Working in the field of web design and dev I have been with my fair share of hosting companies both in Australia and Overseas, but VentraIP is by far the best in the biz! I've been with them for almost 7 years and won't be moving anytime soon. They are reliable, cost effective and their customer service is next level. Being an Australian owned and operated company is another reason I love these guys!
Top customer service
Exceptional team committed to help customer. Irrelevant of day and time one can always relay on Ventra IP team support. Prices and quality are also on very impressive level. Well done Ventra IP
Service, quality and value for money
Over the past 10 years have never had a fault or complaint with Ventra IP - as their overall service is impeccable. The occasional minor concern or enquiry get resolved very promptly, which so helps avoid the hassles and headaches. When you're on a 'good thing', you stick to it! Cheers VentraIP, ...definitely don't change your formula.
Amazing! Great Specs (Fast), Awesome Customer Service, Very Reasonably Priced for their Offering
I work in web development. I recommend VentraIP to all my friends, family and businesses that look to me for advice on hosting. Ventra is truly second to none in terms of site-speed, functionality and price, for Australian based hosting. Their customer support is always on hand, always helpful and happy to help troubleshoot when required.
I find a lot of people think they have 'Aussie' hosting from other providers but end up being hosted in Singapore data centres - usually bad for SEO and site-speed for your Australian userbase. Vetra 100% us...es Australian datacenters. I just wish I could find a suitable host that was up to the standard of Ventra for international clients that require their hosting to be on USA or Europe datacenters. For those that need hosting in an Australian datacenter, use Ventra. Everyone with a .com.au domain should be looking to host their website with Ventra.
Excellent customer service and value
Impressed with the level of customer service from these guys. Having previously always dealt with the likes of Melbourne IT etc I was used to mediocre to poor customer service (and value for money). Someone recommended these guys to me and the best thing I ever did. Issues are dealt with quickly and efficiently.
Best shared hosting for NSW
Their excellent Australian-based support team makes a huge difference compared to outsourced support teams using by big foreign hosting companies. They don't just refer you to a Knowledge Base article but they actually go the extra mile to understand and fix your problems.
Performance was a bit average last year but has improved this year.
VentraIP is my favourite web host for small business websites. And it's an Australian-owned company too.
Easily the best hosting around
Ive tried heaps of hosting platforms, this is easily the best especially for Australians. Its fast reliable and the customer service is next level which is so important. Thanks VentraIP :)
Great, affordable and fantastic customer service
Very easy to use and sign up, helpful forums and chats to help new users for a variety of skillsets from new web designer/host all the way to systems design and backend engineer. Nice, transparent business operations as well.
Best Australian IP provider
VentraIP offer a great price point and the service is invaluable. Support has been 100% with any tech issues or queries responded to promptly. More importantly for me is trusting the brand and knowing the service is provided by Australians.
Awesome Team, always there to help
Customer for almost 10 years, the team is always there to assist with issues, or queries such as when I wanted to transfer some UK domains but the TLD's were not an option in their system. Within 24 hours they'd configured their back & front ends to allow a seemless transfer of those domains so very happy with their service.
Brilliant service - good quality hosting
Their hosting service is great, and their service level is truly excellent.
They aren't the very cheapest around, but considering how good their service is, they are actually really offering an affordable service
Being an Australian business operator it is very important to me to use Australian Suppliers. VentraIP are solid reliable and good communicators. They give me enough information to feel I understand their position on most issues and that their values align with mine. I feel confident with their supply.
Very happy with the service - they have everything I need in an email provider. Have been with them for over three years and have no complaints. Check them out. No regrets!
Impressed with customer service
I had a security issue with my web site that these guys found and mitigated before I even knew about it. When I contacted support via the web chat, they were able to direct me to exactly where the problem was. They even emailed a thank you when I'd fixed the issue!
Highly recommend VentraIP not just for there customer service, but have found their servers pretty snappy too.
Aussie company with great local support
I've been with VentraIP for probably 5 years now, and keep coming back. Their service is great and costs are competitive. Local support always gives timely responses and are happy to help, whether its an issue on their side or a mistake on mine. I can't recommend them highly enough
Making my web presence stress free
I needed to get hosting and a webpage up and running super fast. The VentraIP Australia team, made it so easy and stress free. They were there for every step and supported me through the live chat process. I was able to get up and running really fast, and I have the reliability of them keeping things like Wordpress up to date, without me having to worry about it.
Excellent, Professional Service
We transitioned to VentraIP some years ago from another provider for our email hosting. The transition went very smoothly and VentraIP personnel were always ready to respond rapidly to my issues re-configuring our home devices.
Since then, all has gone without a hitch and VentraIP personnel continue to be responsive as needed.
amazing to deal with
This company has been a dream to deal with. When problems arise, they are handled quickly and professionally always with an outcome that favours the client. As a business owner myself I value good customer service and Ventraip has more than hit that mark every time. Extremely impressed.
Excellent service as always
Being relatively inexperienced, I've sometimes made mistakes when trying to set up payment for invoices or to change my settings. I've always found the support emails were very helpful and prompt, even though I'm not paying for a higher level of service.
I use VentraIP for email, domains and web hosting. Prices are great and service is very reliable. I love that they are Australian based. Their customer service has always been excellent, they are quick to reply and explain everything simply and easily. Nothing is too much trouble! Very happy and will always recommend VentraIP.
Always a pleasure working with the VentraIP team. They provide a brilliant service and are very reliable and attentive to my every need; would definitely recommend to anyone who is after hosting from an Australian business.
Very happy with this hosting. Have tried several others before and VentraIp is by far the best. No major problems. Can't rember the last time I had to contact them for help.
Better than the rest
I recently moved my service from an offshore provider. This offshore providers server was overseas and any support request was misunderstood.
Moving my website to Ventraip was the best business decision I ever made.
Exemplary service and technology
I've been with VentraIP for about 6 years now I think, and have previously used 3 other host providers - two of which were global giants.
I run about 50 websites with Ventra now.
Hosting before Ventra was one of my biggest sources of anxiety, and since going to Ventra that's all gone.
Obviously I still have tech problems, but they are now dealt with by experts, quickly, rather than over worked, underpaid, uncaring muppets at other companies. I used to have to tell the techs at other companies what was wrong and then wrangle with them until they finally figured it out, wasting hours on occaison.
I wouldn't just recommend Ventra I would actually go so far as to say - don't trust your Australian website to anyone else.
Professional and friendly web hosting services
I've been a VentraIP customer, and prior to that Cove, for more than a decade. There are rarely issues, but whenever I've needed to contact them they are always highly professional and extremely friendly and helpful. I recommend them to anybody in Australia looking for solid, well priced and well supported website hosting and domain services.
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