Reviewer Photos & Videos
Being an Australian business operator it is very important to me to use Australian Suppliers. VentraIP are solid reliable and good communicators. They give me enough information to feel I understand their position on most issues and that their values align with mine. I feel confident with their supply.
Very happy with the service - they have everything I need in an email provider. Have been with them for over three years and have no complaints. Check them out. No regrets!
Impressed with customer service
I had a security issue with my web site that these guys found and mitigated before I even knew about it. When I contacted support via the web chat, they were able to direct me to exactly where the problem was. They even emailed a thank you when I'd fixed the issue!
Highly recommend VentraIP not just for there customer service, but have found their servers pretty snappy too.
Aussie company with great local support
I've been with VentraIP for probably 5 years now, and keep coming back. Their service is great and costs are competitive. Local support always gives timely responses and are happy to help, whether its an issue on their side or a mistake on mine. I can't recommend them highly enough
Making my web presence stress free
I needed to get hosting and a webpage up and running super fast. The VentraIP Australia team, made it so easy and stress free. They were there for every step and supported me through the live chat process. I was able to get up and running really fast, and I have the reliability of them keeping things like Wordpress up to date, without me having to worry about it.
Excellent, Professional Service
We transitioned to VentraIP some years ago from another provider for our email hosting. The transition went very smoothly and VentraIP personnel were always ready to respond rapidly to my issues re-configuring our home devices.
Since then, all has gone without a hitch and VentraIP personnel continue to be responsive as needed.
amazing to deal with
This company has been a dream to deal with. When problems arise, they are handled quickly and professionally always with an outcome that favours the client. As a business owner myself I value good customer service and Ventraip has more than hit that mark every time. Extremely impressed.
Excellent service as always
Being relatively inexperienced, I've sometimes made mistakes when trying to set up payment for invoices or to change my settings. I've always found the support emails were very helpful and prompt, even though I'm not paying for a higher level of service.
I use VentraIP for email, domains and web hosting. Prices are great and service is very reliable. I love that they are Australian based. Their customer service has always been excellent, they are quick to reply and explain everything simply and easily. Nothing is too much trouble! Very happy and will always recommend VentraIP.
Always a pleasure working with the VentraIP team. They provide a brilliant service and are very reliable and attentive to my every need; would definitely recommend to anyone who is after hosting from an Australian business.
Very happy with this hosting. Have tried several others before and VentraIp is by far the best. No major problems. Can't rember the last time I had to contact them for help.
Better than the rest
I recently moved my service from an offshore provider. This offshore providers server was overseas and any support request was misunderstood.
Moving my website to Ventraip was the best business decision I ever made.
Exemplary service and technology
I've been with VentraIP for about 6 years now I think, and have previously used 3 other host providers - two of which were global giants.
I run about 50 websites with Ventra now.
Hosting before Ventra was one of my biggest sources of anxiety, and since going to Ventra that's all gone.
Obviously I still have tech problems, but they are now dealt with by experts, quickly, rather than over worked, underpaid, uncaring muppets at other companies. I used to have to tell the techs at other companies what was wrong and then wrangle with them until they finally figured it out, wasting hours on occaison.
I wouldn't just recommend Ventra I would actually go so far as to say - don't trust your Australian website to anyone else.
Professional and friendly web hosting services
I've been a VentraIP customer, and prior to that Cove, for more than a decade. There are rarely issues, but whenever I've needed to contact them they are always highly professional and extremely friendly and helpful. I recommend them to anybody in Australia looking for solid, well priced and well supported website hosting and domain services.
Excellent company to deal with on everything from hosting to mail servers to domain names and excellent service and staff and I have no complaints at all and I have been with VentraIP from near Day 1
The best hosting provider by far
Having been with many other hosting companies I can say with confidence that Ventraip is the best choice for hosting needs. I won't ever move my website. Can't recommend them enough!
The GREATEST customer service in the universe
I moved everything over from Netregistry and Crazydomains, mostly because its an Australian service with local services, but i never would have expected the customer service to be so good. These guys are wizards, any question is a breeze and any problem is fixed asap.
These guys are amazing
We have been with Ventraip for years with some services and have now moved other services to them as they provide excellent service and are always very professional. I would highly recommend Ventraip. Much better than some of the larger providers for service and support!!!
Great customer service
The support provided by VentraIP is great, answering all my newbie questions with a smile. Found the range of hosting solutions on offer to be a good fit for our business.
Fantastic hosting service
I have been with these guys for a number of years. For the money I pay the service I get is unbelievable. I would recommend them to everyone who is looking for an Aussie hosting service.
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