??!
1 photo
VentraIP Australia

VentraIP Australia (page 5 of 7)

4.8 from 137 reviews · View Statistics

Reviews

4.8

137 reviews
5
(128)
4
(3)
3
(0)
2
(1)
1
(5)
Previous
Next

Reviewer Photos & Videos

Christian

ChristianSydney, NSW

  • Verified customer

Cheap, Fast, Reliable!

published

They provided domain prices which were much cheaper than the competition and the same goes for their email services. I had a few issues on my part with setting up the website and after a few seconds of waiting, I was attended to and given help.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Hi Christian, thank you for the 5-star review, we really appreciate it. Glad to hear our team was able to help with your set-up.

Review collected in partnership with VentraIP Australia

Cory O.

Cory O.Southwest, VIC

  • 2 reviews
  • 1 like

Always awesome service

published

Over time I have purchased domain names and hosting services from VentraIP and not once have I ever experienced bad service or support. I wish more Australian companies had such a great work ethic and professional and friendly customer service.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for the kind remarks Cory O! We really appreciate your review and your business.

  • Verified customer

Excellent support

published

Had some issues with previous provider trying to sweep issues under the carpet. Decided to switch to Ventra IP and so glad i did. Had a minor issue with setting up new account and it was dealt with straight away by the team at Ventra. Glad to see Aussie company providing excellent customer service.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for the review John! We hope you continue to enjoy our service our 100% Australian team are available to you 24/7.

Review collected in partnership with VentraIP Australia

Services

Find out how VentraIP Australia compares to other Services

Know better, choose better.

Compare all
Dianne

DiannePerth, WA

  • Verified customer

Very happy with Ventra IP Australia

published

Ive been using Ventra IP Australia as a web hosting service for our business for years. They are a very professional service provider with great customer service and based in Australia which is important to us. We highly recommend them.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for taking the time to write this review Dianne! We are proud to have you as a long term customer.

Review collected in partnership with VentraIP Australia

Robert

RobertGreater Melbourne (Outer), VIC

  • Verified customer

Nice to finally find an affordable Australian based ssl secure hosting company

published

I have used many hosting services in my 20 plus years in the advertising industry and finally I have found a service provider that seems to understand the value of customer service, hosting security and value. Not everything is an add on cost, even to see that the automatic payment option was not clicked to on before we choose the option was a nice thing to see. No pressure just a great, quick sign up and get running process.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Cheers Robert! Thanks for the great review, we really appreciate your positive feedback about our sign-up process.

Review collected in partnership with VentraIP Australia

  • Verified customer

Trouble free hosting, excellent support

published

I've been a client for several years and manage a number of websites through VentraIP. Hosting is smooth sailing. Technical support timely, helpful, professional. Support staff located locally in Australia.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you webwriter for being a long term customer! We appreciate it.

Review collected in partnership with VentraIP Australia

opulman

opulmanGreater Melbourne (Outer), VIC

  • Verified customer

Reliable, consistent service

published

I switched from an overseas hosting to VentraIP about 2 years ago. What pushed me to switch was the unnecessary amount of downtime I had with my previous host. Since switching I’ve had no noticeable downtime and whenever I’ve had an issue I’ve been able to resolve it with a short phone call.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you so much for the Review opulman! Our 100% Australian team are available 24/7 and here to continue keeping your downtime unnoticeable.

Adrian

AdrianTasmania

  • Verified customer

Rock solid hosting

published

I've been a customer for nearly 8 years - and VentraIP have continuously provided rock solid shared hosting at a fair price. If you're looking for a host you can rely on for quality hosting and support which are owned and operated in Australia - these are your guys!

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for being a long term customer Adrian! We appreciate it.

Suzanne

SuzanneSydney, NSW

  • Verified customer

Best ever company

published

Every time I have a problem I get in touch with VentraIP, either by phone or eTicket and have always received immediate friendly attention and solutions to my tech problems.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for the great review Suzanne! We're so glad we could assist you.

Review collected in partnership with VentraIP Australia

Services

Find out how VentraIP Australia compares to other Services

Know better, choose better.

Compare all
Mary

MaryGreater Melbourne (Metropolitan), VIC

  • Verified customer

The best hosting company

published

I started with these guys many years ago and have always been extremely happy with their support and service. I did try some other companies like go daddy, crazy domains and site ground which are some of the recommended ones when you google for about a year, however I they never measured up to Ventraip in Service, stability or support so I went back to these guys. I have since transferred all my domains to them as well, they are always there for support, solve any issues within the hour and best of all they are Australian based.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you so much for the great review Mary! We hope you continue to enjoy the service.

Review collected in partnership with VentraIP Australia

  • Verified customer

I transferred all my domains over earlier this year. I'm so grateful I did.

published

The online support is excellent. The transfer was seamless and I've had no more issues with online compliance like my previously used organisation. I particularly like the user interface of their website and account pages. Its consist and easy to follow.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you Renee! We're glad you love our interface and hope you enjoy the improvements we'll be making in the coming months.

Review collected in partnership with VentraIP Australia

Stephen

StephenRichmond-Tweed, NSW

  • Verified customer

the Perfect solution

published

have been with this team since day 1. Whenever I get stuck, they provide quality and friendly help. I know I can rely on their advice. I have done some large transfers, all with minimal fuss. Highly recommend VentraIP, go local, go Australian!

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Cheers Stephen! Thanks for the great review, proud to have you as a long term customer.

Review collected in partnership with VentraIP Australia

Andrew W

Andrew W

  • 2 reviews
  • 2 likes
  • Verified customer

Great service, reliable and well optimised web hosting

published

Been with ventra for many years, wouldn't use anyone else.
Had an issue that required tech support at 3am once, a friendly, Australian based technician answered the call and was on to the problem straight away... I don't know any other company that offers that kind of service without an expensive service level agreement.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for the awesome review Andrew! Our 100% Australian team are available 24/7.

Glenn

GlennSydney, NSW

  • Verified customer

An excellent Australian web host - great service without the hard sell

published

I am a designer who has been gradually shifting my clients' websites over to VentraIP. They have accessible, responsive Australian support, decent pricing and, unlike the big international hosts, no hard-sell, upsell or trickery. Their user dashboard is easy to understand. I was impressed by them from the start and I am so relieved there is an Australian provider who is genuinely superior.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for the review Glenn! We hope you continue to enjoy our service.

Review collected in partnership with VentraIP Australia

Amanda

AmandaPerth, WA

  • 2 reviews
  • 1 like
  • Verified customer

Outstanding customer service from an Aussie company

published

Ventra IP have been fantastic hosts of our domain names. The customer service is astoundingly good. If ever there was a problem with one of our sites (has only happened once in over 2 years, and it was my fault because I uploaded a plugin to my site that made it crash), Ventra IP immediately answered my queries and did something in the 'back end' to make it all right again, all within less than half an hour. It is reassuring to know that if I need to, I can email or phone the company and get in contact with an actual person who cares. Ventra IP also have a very easy to navigate user website so that I can manage all our domain names from a single site.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you for the great review Amanda!

Review collected in partnership with VentraIP Australia

Services

Find out how VentraIP Australia compares to other Services

Know better, choose better.

Compare all
Timbo

TimboSouth East Queensland, QLD

  • 6 reviews
  • 1 like
  • Verified customer

Brilliant. Absolutley fantastic host provider. Outstanding support!

published

I've used VentraIP for years. I host my business and personal website, and manage my domains through them. Any hickups along the way have been resolved with professionalism and speed.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Hi Timbo. Thanks for the review!

Harry H.

Harry H.Sydney, NSW

  • Verified customer

#1 for performance/support and based in Australia

published

I use them for domains and hosting and recommend them to all new clients. Previously a Panthur hosting customer until they were bought out and performance degraded, since moving to VentraIP I've never looked back. These guys provide the best hosting in the country for small businesses

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for switching to us Harry. We hope you continue to enjoy our service!

Review collected in partnership with VentraIP Australia

Grape8jack

Grape8jackMurray Mallee, SA

  • 2 reviews
  • 1 like
  • Verified customer

Fantastic Service

published

So far I have been thrilled with the service from the Ventraip support team. I've had a few technical issues trying to set up my new email, but every question has been answered quickly and all my issues have been solved.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Glad our team were able to get you online Grape8jack!

Review collected in partnership with VentraIP Australia

Ivan

IvanSouth East Queensland, QLD

  • Verified customer

Excellent support and service.

published

I have been with Ventra IP Australia for a number of years now and they are the best value for money company for Domain hosting and registration that I have used.

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thanks for the kind remarks Ivan!

Review collected in partnership with VentraIP Australia

  • Verified customer

Highly, highly recommend these guys!

published

Been a dedicated customer of VentraIP for many, many years as I've always been impressed with their competitive pricing and 5*star customer service. Their Aussie-based support always gets back to me so quickly and with so much value and understanding in fixing any issue the first time round. Highly, highly recommend these guys!

1 comment
VentraIP Australia
VentraIP AustraliaVentraIP Australia

Thank you so much for taking the time to write this review Katrina!

Review collected in partnership with VentraIP Australia

Page 5 of 7
See all VentraIP Australia reviews

Questions & Answers

Sorry, there are no questions yet.

Get an answer from our members and VentraIP Australia representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.