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VentraIP Australia

VentraIP Australia

4.8 from 404 reviews · View Statistics
See the Best Digital Services in 2022 as rated by Australians on ProductReview.com.au.
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Very Helpful

published

Very helpful information provided for my query and process to migrate email

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warkus
warkusPerth, WA
  • 9 reviews
  • 11 likes

I do not recommend VentraIP

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David W
David WGreater Melbourne (Inner), VIC
  • 8 reviews
  • 13 likes

AU only provider, when faced with a overseas issue

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  • Incentivised Review No
VentraIP Australia
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Sulham
Sulham
  • 2 reviews
  • 2 likes

Support is rude and not helpful

published

Customer Support is rude and not helpful. They will not help you much. I think it is better to choose another hosting provider. Another part is that their IP blocking bingbot so your website will not index on Bing. That's really bad.

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Tony l
Tony l
  • 2 reviews
  • 1 like

Horrible Company Stay Away At All Costs

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brian
brianSouth East Queensland, QLD

An encouraging start

published

Very happy with the start-up assistance and knowledge of the tech adviser. I registered two urls, one being a freeby for the first year with the same prefix as my first choice. The tech adviser Saxon gave me a link to an ABN application should I need it. Good service.

  • Incentivised Review No
VentraIP Australia
VentraIP AustraliaVentraIP AustraliaSend a private message

Thank you for the review, Brian. Thank you for your feedback regarding our technical support. We'll be sure to pass it on to Saxon. :)

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Vic
Vic
  • 4 reviews
  • 1 like

Purchased perfect company and their client just to get them busted

published

Ventra recently purchased Netvirtue we had business hosting with for almost 10 years. Those guys were legends, helpdesk fast and professional, most support we could get from a chat. now almost no support, tickets are delayed, misunderstood, the email doesnt work, website is down. They block websites on fully paid accounts but showing IP as unblocked in the dashboard. Total disarray.

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Tom
TomSouth East Queensland, QLD

Good interface good way of doing things, a little dearer

published

VentraIP is proactive in providing services. Enquiries are handled in good faith.
Though I recently had a problem with VentraIP it was resolved to my satisfaction. I have had some interactions recently with other providers and though generally OK the experience was made difficult by their processes.

  • Incentivised Review No
VentraIP Australia
VentraIP AustraliaVentraIP AustraliaSend a private message

Thank you for your review, Tom. We appreciate your feedback about our interface and technical support. We are glad to hear you're satisfied with our processes. :)

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Ian
IanCentral West, NSW
  • 28 reviews
  • 26 likes
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Reject application and have no way to stop getting spam email

published

Company is a joke. They are claiming I am using an oversea IP, even know I am using my university IP in Australia. Not worth wasting your time on this company.

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  • Incentivised Review No
VentraIP Australia
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Very good

published

It is providing what I need for my work. I am new to the industry and navigating my way during this journey, knowing I can call or have a team to assist when the need arises

  • Incentivised Review No
VentraIP Australia
VentraIP AustraliaVentraIP AustraliaSend a private message

Thanks for the review, V I R. We appreciate the feedback. Our local support team remain here for you 24/7. :)

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David Clarke
David ClarkeCentral, SA
  • 2 reviews
  • 1 like

It is very good. Almost rates five stars.

published

VentraIP has given me excellent service, probably as good as I could hope for from any web hosting service. I was with Yahoo Small Business, certainly Ventra is far better. I have no complaints at all.

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VentraIP Australia
VentraIP AustraliaVentraIP AustraliaSend a private message

Thanks for your review, David Clarke. We appreciate your feedback and your support. :)

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Jason
JasonSydney, NSW

Huge performance problems with Ventra IP!!

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Anki
AnkiGreater Melbourne (Metropolitan), VIC
  • 5 reviews
  • 2 likes
  • Verified

This is a perfect option

published

VentralP Australia allowed a free year during the time of Covid 19. I didn't use it during 2020. I have recently renewed and planning to use it as soon as possible.

  • Incentivised Review No
VentraIP Australia
VentraIP AustraliaVentraIP AustraliaSend a private message

Thank you for the review, Anki. Good luck getting your website up. We'll be here for support when you need it. :)

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Review collected in partnership with VentraIP Australia

Shane C.
Shane C.South East Queensland, QLD

If I could choose zero stars I would

published

Be very very wary of taking your business to Ventra if you have an even medium sized portfolio. I was forced to move several hundred domains away from Ventra less than 3 months after moving from crazydomains who admittedly were even worse. Ive landed softly in the warm embrace of GoDaddy and I won't be leaving any time soon. My suggestion is get out while you can, or even better give them a miss altogether. I'm sure for a single domain they do fine but other than that... ciao!

  • Incentivised Review No
VentraIP Australia
VentraIP AustraliaVentraIP AustraliaSend a private message
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Matt W
Matt WGreater Melbourne (Outer), VIC
  • 4 reviews
  • 1 like

Not impressed so far

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  • Incentivised Review No
VentraIP Australia
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