??!
1 photo
Vero Home & Contents Insurance

Vero Home & Contents Insurance

2.3 from 3 reviews

Reviews

(1)
(0)
(0)
(0)
(2)
  • Value for Money
    2.5 (2)
  • Transparency
    5.0 (1)
  • Customer Service
    3.0 (2)
  • Coverage Type
    • Home Only (1)
    • Home & Contents (1)


Mick

MickNorth Queensland, QLD

  • 2 reviews

Absolutely fantastic

published

The service we have just received from Vero regarding a claim on our home and contents was nothing short of brilliant. All staff were extremely friendly, helpful and professional. 10 days from lodging our claim to finalisation. Great communication along the way. We have been with Vero for quite a few years now and from our experience we cannot recommended them highly enough.
We live in Townsville.
Thanks again to all the wonderful staff.

Transparency
Customer Service
Value for Money
Coverage TypeHome & Contents
Property TypeHouse
Claim MadeYes
Type of ClaimImpact at Home
Claim Resolution Time1-2 weeks
Claim ApprovedYes
Claim DateNovember 2019
See all answers

Marko

MarkoNorth Queensland, QLD

  • 2 reviews
  • 1 like

An expensive waste of money.

published

Vero Home Building Insurance ($2,500 a year) was recommended by our strata managers last year. When it came to claim after recent Townsville floods, found out we weren't covered for our situation. The last 5 months have been a nightmare: lack of communication from Vero, being told lies, phony on-site inspections/ reviews, and finally last week being told our claim was dead. Question: Why are Home owners in a Strata Title treated differently to owners on a single title?

Customer Service
Value for Money
Coverage TypeHome Only
Property TypeHouse
Claim MadeYes
Type of ClaimEscape of Liquid
Claim Resolution Time3+ months
See all answers
Meme

MemeWyndham vale

  • 10 reviews
  • 15 likes

Didn’t get my approved for a policy but signed up with me!

published
Claim MadeNo

See all Vero Insurance reviews

Questions & Answers

John_Westby

John_Westbyasked

I have updated my solar panels are they insured under my house policy

No answers

Get an answer from our members and Vero Insurance representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.