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Very good service and amazing staff. Very helpful and reliable
Good service and very professional staff
God beautiful car and really enjoy it
Thank you guys .
Itch time I have any questions they reply immediately.
Big choice of cars and really in good condition
***** ABSOLUTE LEGENDS TO DEAL WITH!*****
Alex and Sergey! I want to acknowledge the absolute great service and impeccable ESTIMA that Ive purchased recently from your dealership!
The moment I rocked up at VersioneAuto, I did not feel any pressure with any sales talk that you might expect from a dealership.
Alex and Sergey were always sincere when it came to even challenging questions i asked, and mind you as youll see the length of this feedback, i talk alot!
Even when i got my mechanic to inspect the vehicles, all we did was share opinions, they were both polite and we concluded to a great outcome for all parties.
They really helped a family man out, with a good trade in value and even a small discount where every dollar counts.
Dealer claimed brake work was done on imported Elgrand, but terrible front brake shake at highway speeds.
Drove 650km to the dealer. Arranged a trade-in deal on a 2003 Elgrand with 57000 km on it. Car looked in well kept condition, a compliment to previous Japanese owner. Took the van for a test drive around the local busy city streets. Everything seemed to be working fine at 40kmh. I left the dealer mid afternoon, and headed over the Harbour Bridge north, the traffic was slow all the way to Hornsby. Upon entering the freeway at Hornsby, I needed to brake for traffic at approx 90kmh and some dangerous front end shake greeted me, lucky it was not we...t. I knew what the problem was, so I drove well back from any traffic, to get back home, using the Tiptronic auto in manual mode to help with braking. Upon emailing the dealer the next day about the dangerous situation I was placed in, the dealer provided an 'invoice' showing the front brakes were machined and rear rotors and pads replaced. There was no identifying info on the original invoice from the mechanics, and the VIN number had been added later, as the font was completely different and in a strange position. Both front and rear rotors were very rusty as seen looking through the wheels. The dealer offered a refund of $40 for the so called machining at first, then reneged any remedy later. I ordered a new set of rotors and pads for the front, and replaced them myself, I can trust my own workmanship. The front wheel nuts were way over torqued, to the point I needed to put my foot on a torque wrench and bounce on it, to remove them. The rotors were also frozen to the hubs by rust, and I could clearly see that the so called machined rotors, were not done, as they were ribbed and not smooth and showing rust where machining should have been done. After replacing, I re-torqued all nuts to Nissan specifications. I have not checked the rear rotors to date, as front replacements fixed the shaking. I had several more emails to the dealer over this issue and eventually they said they would not provide any remedy. I contacted NSW Fair Trading, as this vehicle was quite clearly sold in a dangerous condition. They then contacted the dealer, and they held fast to no remedy, nothing Fair Trading could do, other than suggest Court proceedings, no thanks. The dealer also claimed in the vehicle description the van was serviced, but the representative told me, they just look over the vehicle and don't change anything, no oils, coolants, filters, nothing. So I have written this review, for others to be aware of a few things. 1. Test drive any vehicle you are considering buying in normal operating conditions, including highway speeds. 2. Be aware that any inner city dealership, can't test a vehicle on a highway, so make sure you do, take an extended drive, and don't trust the words of anyone about anything. Obviously, if I had don't that, I would have experienced the shake on the test drive and subsequently not purchased the vehicle. 3. Once you make a deal, expect the dealer will most likely treat you like you mean very little to their business, especially if you live far from them, as I do. 4. Ask the dealer have they done any work to the vehicle and if so, to provide the receipts. 5. Make sure you get the Japanese registration and km verification certificate if mentioned in the vehicle description. I had to get the dealer to send them to me. 6. Check the oils and coolants yourself, make sure you are confident the vehicle is as described.
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