VetShop Australia have been my go to online site for flea control products for a few years. Customer service always good and delivery always prompt. Never had any problems. Highly recommend.
Bought new toys for my pets in isolation and they are much better now
I have a dog and a cat and they were very pleased when their order arrived very fast and in perfect condition. They have been a bit lonely in isolation so I bought some new toys for them to play with and now they look much better. Highly recommend this company!
Ear Drops purchase
I ordered some ear drops for my puppy, and was delivered in lightening fast time. It was well packed, and extreemly cheap, compared to other stores. I'm very happy with my purchase, n will definitely buy from them again!. Highly recommended!.
Ordered online after the suburb where I usually buy prescription diet was put into lockdown. Mobile friendly ordering was super easy. Order took only three days from QLD to VIC with border closures. Product arrived in perfect condition and packaging was pretty much 100% recyclable. Will definitely order from VetShop again.
Made my cat and I happy and impressed
My cat and I were very happy to receive cat food very fast and in very good condition from here. Also, it was exactly what I ordered and I am very impressed with this company for providing for me and my lovely cat.
They were the cheapest price around and then added to that quick delivery on the order. What more could you want.
Now stocking RSPCA Allwormer for Cats
I am a longtime customer of this business and was pleasantly surprised when I got their newsletter saying they are now selling RSPCA animal health products. I ordered RSPCA allwormer for my cat and got RSPCA heartwormer for my mother's two dogs. As usual order turned up no fuss. Would recommend.
A wonderful pet care website
This is one of favourite way to get the pet products I need. Prices are low and I can always count on what I need arriving. The postage was cheap and prompt.
Thanks for the help and having a great service.
Never received my order
I've placed an order on 14/01/16, supposedly got shipped straight away, 7 days later I am still waiting. I got products from USA quicker than this. Rang and spoke to someone from so called customer service who showed no interest to look into it for me. Once I messaged them on Facebook I got some generic reply basically brushing me off and advising that it's probably lost in transit, no offer of replacing, just keep waiting indefinitely, dear customer. Good scam to get money out of pet lovers.
great service and speedy delivery sent the next day after order and I would definitely use again and again. Good prices.
- VetShop Australia
"Vet Shop Australia" Were Incredibly Thoughtful
On Tuesday morning, I ordered a product I desperately needed for my pet. Vet Shop Australia are in Queensland, and I'm in Canberra, and I knew if the product got dispatched on the same day as ordering (Tuesday) then I knew I would receive it by Friday. So I rang them, and spoke to a lovely lady, and I couldn't get the smile off my face when she said,
"I will send it now, by Express Post!!" :-)
I told her I would be very happy to pay extra, but she said that wouldn't be necessary. (They only send packages by regular Post, but delivery is ...still quick) Anyway, at 9.30am the next morning, my package arrived at my door. So 22 hours later, I received my goods, and this was from Queensland to Canberra. Now that is FAST!! Every single person reading here has read a Positive/Negative Review, and wondered if the person is being completely honest. Well I never type a Review without emailing "Product Review" Staff, and sending them Photos/Invoices of proof that I really did shop at that particular store that I just typed a Review about. When I went to make my payment by PayPal, I noticed they still have BPay available, which is very impressive, because I know it costs a Company extra money to have this service. If I'm allowed to mention this lady's first name, it's Vicki, and I know she's been there for 9 years. Thankyou Vicki for going out of your way for my precious little cat. If my pet is happy and healthy, then it makes me feel happy.
Reliable Fast Delivery
I have used vetshop over the past two years to cater for all the needs of two cats and a dog. It still amazes me how quickly we receive the product after ordering. We have always received exactly what was ordered and I think the prices seem fair, not always the cheapest. Recently complained about the effectiveness of Advocate,(see posting), and was immediately offered a substitute free of charge. Can't ask for more than that.
Fast, frendly and reliable
I have been using this website for a number of years and I have always received my pet products quickly, normally with a day or two of ordering. When I call to ask questions the staff have always been very helpful and friendly. The prices are much better than I have found elsewhere so I am happy to recomend them.
Very reliable, great prices, very helpful
too long to deliver
As a trial I ordered through another than my usual online shop. An order of a 4kg of cat food took almost 3 weeks to arrive. It turned out it wasn't on stock (without telling me).
I had to buy food at the vet as I ran out (expensive!) First and last order with them.
Took more than 2 weeks to deliver
I would not recommend anyone to vetshopaustralia. The order turned up 2 weeks late, long winded excuses when I asked for a refund, never again.
Pretty and fun website
Absolute shitty when it comes to refund. Horrible experience and they are not what they made out to be.
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