Good product. Installed on time and in quick time. Good product intro' by installer, Saved $120 in 6 months Not a lot in some peoples books but every bit helps.
Cut my power bill in half!
Vic Solar Customer Service Team are fantastic and the product since being installed in Oct 2106, has reduced my power bill by nearly half each quarter! I Highly recommend Vic Solar.
I was promised that I would get a better buy back rate than I am getting. If I am to change suppliers to get this then it should have been explained more clearly and more information about how to get this better rate.
One more contribution to an environmental problem.
Installed efficiently and is working well. It makes a small but worthwhile contribution to my electricity requirement each month. I am pleased to be contributing to a nation wide programme that is an outstanding success and will play a big part of Australia's future.
Overall good service . Some problem with delayed connection due to things not being signed off and leaking took due to tiles being drilled cracked during installation . Not a lot of follow up not saving as much money as we thought we would but has made a difference.
At present all is working well. It appears to run at the full capacity. Service has been good. No concerns at present.
The Vic Solar consultant was very friendly and helpful in explaining how Solar Energy works. Our system was installed promptly three weeks later in a very professional manner. There was some delay for the paperwork to be sent to our service provider, which was the only issue we had. It should have been done within 2 weeks. Otherwise we are very happy and glad we chose Vic Solar.
Delivery what they said on time!!
I had fabulous customer service with the local rep while deciding what it this service was right. Easy to sign up. Product installed on time with professionalism. The only negative I could find was that after sales could improve slightly.
Easy to get in place
Was very easy to get everything in place, sales man takes a while to get to the point and hard to work wifi app, panels where put very quick
I love my new solar power system, it looks good and it works good, im so glad to have it already installed and working.
It happens in 3's.
Part missing on stallation certification delayed. Paperwork needed to be redone. Still waiting for the solar installation to go through finance. But friendly staff.
saving money every hour , every day , every month , for over 10 years, but only spending in once.
Vic Solar, the way to go!
After a shaky start due to input power from the grid damaging my inverter I look forward to reaping in savings from producing my own clean energy! Vic Solar didn't hesitate to replace my inverter and analyse the problem. The power company was slow recalabrating my Smart Meter which one would expect! They are going to lose out on my money going into their pcckets! The team at Vic Solar were wonderful doing all the ringing around with the power company to make sure my system had a chance to show what it can do! She is now up and running and working like a champion! The savings on my electricity bills will pay for my system in about four years and then free electricity! Savings, Clean Energy saving our Planet and the reassurance of haveing a Australian company having your back! The way to go!
Perfect for our first home !!
Pool pump, tennis court lights, saving us a huge bundle of cash !! Highly recommended to all families on a budget.
Solar is great customer service don't match
Solar was a must for me but with who was my question. Your product was sold to me on the idea you are the best. All tho I was not happy with the follow up. I didnt understand how it works and how paper work was supposed to be sent to my energy provider etc. It taken way to long for anyone to help me or give me feed back. In the end I got myself there. I think there should be more services for your company or ways for customers to contact instead of the salesman who was uncontactable. Because of all the run around I had then questioned what I got my self into and whether this product was what it seemed to be. All is well now.
OUR PLAN FOR THE DUTURE
We needed to insulate our selves from future price hikes what with power stations closing down and the need reduce our reliance on unreliable suppliers, thats why after aome research regarding prices and reputation we chose Vic Solar .
Perfect solar company. Could not do it without them.
Vic Solar gave us the opportunity to have the best solar panels when we had thought it wold never be possible. The team was efficient informative and honest. Happy to recommend them to everyone, especially to those who believe they cant afford it.
We are very happy Vic Solar customers and have received excellent customer service. We would recommend it to our family and friends.
Happy with Vic Solars professionalism.
Quality product backed with quality Service.
Time to do our part for the environment.
Thanks Vic Solar.
Love the panels so much
Our consultant was very friendly and our system was installed promptly and professionally. It took almost two months for the paperwork to be sent my service provider which was the only issue I had. It should have been done within 2 weeks. Very happy otherwise.
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