One more contribution to an environmental problem.
Installed efficiently and is working well. It makes a small but worthwhile contribution to my electricity requirement each month. I am pleased to be contributing to a nation wide programme that is an outstanding success and will play a big part of Australia's future.
The Vic Solar consultant was very friendly and helpful in explaining how Solar Energy works. Our system was installed promptly three weeks later in a very professional manner. There was some delay for the paperwork to be sent to our service provider, which was the only issue we had. It should have been done within 2 weeks. Otherwise we are very happy and glad we chose Vic Solar.
Vic Solar, the way to go!
After a shaky start due to input power from the grid damaging my inverter I look forward to reaping in savings from producing my own clean energy! Vic Solar didn't hesitate to replace my inverter and analyse the problem. The power company was slow recalabrating my Smart Meter which one would expect! They are going to lose out on my money going into their pcckets! The team at Vic Solar were wonderful doing all the ringing around with the power company to make sure my system had a chance to show what it can do! She is now up and running and worki...ng like a champion! The savings on my electricity bills will pay for my system in about four years and then free electricity! Savings, Clean Energy saving our Planet and the reassurance of haveing a Australian company having your back! The way to go!
Solar is great customer service don't match
Solar was a must for me but with who was my question. Your product was sold to me on the idea you are the best. All tho I was not happy with the follow up. I didnt understand how it works and how paper work was supposed to be sent to my energy provider etc. It taken way to long for anyone to help me or give me feed back. In the end I got myself there. I think there should be more services for your company or ways for customers to contact instead of the salesman who was uncontactable. Because of all the run around I had then questioned what I got my self into and whether this product was what it seemed to be. All is well now.
Perfect solar company. Could not do it without them.
Vic Solar gave us the opportunity to have the best solar panels when we had thought it wold never be possible. The team was efficient informative and honest. Happy to recommend them to everyone, especially to those who believe they cant afford it.
Questions & Answers
After some basic research I'm concerned about the cost of installing with Vicsolar. Is $16,000 for a 4kw system with a 5kw inverter a bit inflated?
Hi Chrissy, I had installed maybe 6 months ago, I know its been long winter but cannot see result yet. They are very company to deal with, on time and follow up. just I didn't have a bill when they followed up so they said will call again. Basically there is cheaper but they are good to deal with.
We just signed up. The guy told us we only pay our fortnightly payment for tbe panels and no more paying our electricity payment plan weekly is this true?
Paula, I'm sorry I can't help you with this as I did mot have a payment option. I had to pay for the panels up front. I am still paying electricity bills but not as much as I was paying before I had the panels. The only thing I can say is to get everything they say in writing before you agree so that you have a fall back option.
Hope this helps
I can't assist here, as I bought the house with solar system already installed. What can be learned from my experience is a) solar power can break down like any other power system, and b) I was impressed by VicSolar and their quick response to replace the broken system. I would advise anyone thinking solar to think hard about it. How many years before you recover your initial expense? Someone like me in their 70s would be silly to invest in this. Don't think because you've got panels on your roof, you'll be free from power blackouts. It doesn't work that way.
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