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Victorian Energy Compare

Victorian Energy Compare

1.8 from 8 reviews · View Statistics
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8 reviews
  • Transparency
    1.0 (1)
Lucas B.
Lucas B.Greater Melbourne (Metropolitan), VIC

So bad


So bad, it's obviously very close to being good, its like they got 90% done then just stopped developing it. So many issues and bugs I don't know where to start.

Incentivised Review No
Dad55Greater Melbourne (Metropolitan), VIC
  • 35 reviews

Typical bureaucratic junk


This has the facility for you to enter smart meter number and the site automatically your usage data. You can then manually enter data for gas usage for 12 months to obtain quotes for both electricity and gas at the same time. Great. Tried 3 times today and "the wheel" jus kept spinning ad infinitum until I exited the site. Sent them a message and received automated response from someone which said that they would look at the problem when back in the office in 9 days. So tried gas separate to electricity. Obtained offer ID's which don't exist according to providers website

Incentivised Review No
Simon B.
Simon B.
  • 2 reviews

Does not save you money, it costs you A LOT more! Do your own research!


Recommended I switch to Globird energy. My rates went up by 5c a kwh and daily charge doubled.
Switching back to the retailer I was with and I'm now on a better deal than I was before.
This whole exercise has cost me hundreds in the space of two months.
The $50 cheque has been spent on this disaster 4 times.

Incentivised Review No

Terrible website... doesn't do what it says on the tin!


The website does not recognise the data files it instructs one to use from the smart meter companies to give an accurate account of your energy/gas usage.
The information the site takes from a bill you upload is erroneous, and doesn't allow manual override once a bill has been uploaded. You have to start again if you want to do a manual input, which also defeats the purpose of having the option to use an existing bill, if it doesn't actually use the right information.

Incentivised Review No
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ConsumerVICCentral Victoria
  • 3 reviews

Misleading energy offers

SammityHunter Region, NSW
  • 5 reviews

No $50, no customer service


My $50 was meant to be sent in August. Now November, no cheque. Was told in October it was sent but had to wait 2 weeks in case it turned up. Waited 2 weeks and emailed back. Online chat said it will be at least 2 weeks before they get time to reply to my email. The initial email said I will need to fill out paperwork if it doesn't arrive, so at this rate, I will either never get $50 or it will be months into the future. How ridiculous that in this day and age the Victorian government cannot cancel and reissue cheques, and takes weeks and months to respond to emails.

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