??!
1 photo
Victory Blinds

Victory Blinds Questions & Answers

3.7 from 332 reviews · View Statistics

7 questions from our users

Peter

Peterasked

do you have oval window Hold Down Clips for sale?

1 answer
Victory Blinds
Victory B.Victory Blinds

Hi Peter
Could you please provide more info here? Is this for curtains and drapes?

Alexia

Alexiaasked

What is the difference between Woodlore and Normandy shutters??

1 answer
Victory Blinds
Victory B.Victory Blinds

Hi Alexia,

Normandy Shutters are made from Phoenixwood (Firmiana Simplex). The timber is classed as a hardwood and comes from the Sterculiaceae (Cacao) family of trees.

Woodlore Shutters are manufactured from Customcraft – a man-made product that is a combination of timber fibre and glue. It is very stable and does not warp when used in low-moisture conditions.

Please let us know if you have any further questions here.

Kind regards,
VCB Customer Experience Team.

Khiwa

Khiwaasked

How much is vatcal blind for 3 windors?

No answers
marthee

martheeasked

I have a carport approx. 5 mtrs in length, and I need an awning to protect my car from the sun, can you give me a quote?
Thanks,
Mark

1 answer
Victory Blinds
Victory B.Victory Blinds

Hi Mark, thanks for your message. Yes, we can assist with a solution for your carport. As we have many different types of awnings that may suit your situation, we would love to come and visit you for a free in-home consultation and quote. You can call us on 13 13 99, visit one of our showrooms or enquire online here: http://www.victory.com.au/free-measure-and-quote/

Thanks and please let us know if there is anything else we can help with.

Victory Curtains & Blinds

Nat

Natasked

Hi victory , do you deal with Norman shutters or Normandy shutters ? Are this type of shutters are better than the rest & suitable for wet area & sunny area ? Thank you

1 answer
Victory Blinds
Victory B.Victory Blinds

Hi Nat,
Yes, Victory supply a range of shutters including Normandy and the Kleen range.
In our range there are 3 key timber types including Paulownia, Pheonixwood and Basswood.
The quality is similar with Paulownia wood becoming more popular as the sustainable Eco choice.
When it comes to wet areas the only choice is PVC and you can't tell them apart from the painted timber shutters.
PVC is high quality and impervious to the effects of humidity and wet areas such as bathrooms.
A Victory Décor Consultant can explain and show the variations in all types of shutters including PVC.

Thanks- Victory Curtains & Blinds

Nat

Natasked

Hi victory ,
Can I know what type of wood the company use for wooden plantation shutters? Thank you & is the type suitable for wet areas as bathrooms

1 answer
Victory Blinds
Victory B.Victory Blinds

Hi Nat,

We have several types of wood available including Bass Wood and Eco friendly Paulownia plantation hardwood. However, there are not suitable for wet areas such as bathrooms.
In wet areas the best product is PVC. PVC is reinforced and impervious to humid wet areas. It also looks and feels like wood and almost impossible to tell the difference when next to a wooden plantation shutter. We trust this answer helps you and look forward to an opportunity to providing a free consultation where a Décor Consultant can show you samples.

J9

J9asked

Have recently had 2 outdoor window awnings installed but not sure of their "quality" or if they are just faulty. They seem to be made from a "shade cloth" type material, which is what I wanted however there is "fraying" on the sides of the blinds (not sealed or sewn) and one has the hole for hook pull down not centred which I've always had with every outdoor blind before (told damage can be done to blind if "pulled" on either side, should be pulled down in centre). Is this standard or has there definitely been a problem with my order plus who do I need to contact? Have used Victory before with no problems but really not happy with service and product this time around but unsure who I need to get in contact for complaints and/or replacement as my previous experience for this order with office staff hasn't been good at all.

1 answer
Victory Blinds
Victory B.Victory Blinds

Hi There,

Thanks for getting in touch and letting us know about your concerns - it that sounds like we might need to have a chat to help figure this out with you. We can't see your name on here which means we can't bring up your order, so it might be easier to contact us when you have a moment. It's best to call Victory Blinds Head Office on Ph: 03 8793 5700 (then dial '0' to talk to reception, and they'll direct your call). I've spoken to Sue in reception to let her know you'll be in touch.

Thanks again for letting us know, we hope to hear from you soon to resolve your concerns.

Best regards, Ed Jones on behalf of the Victory Team

Get an answer from our members and Victory Blinds representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.