??!
1 photo
Victory Blinds
3.7 from 335 reviews · View Statistics

Reviews

  • Product Quality
    4.3 (41)
  • Return Claim MadeYes · No (56)
  • Warranty Claim MadeYes · No (56)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Noor

NoorGreater Melbourne (Outer), VIC

Horrible experience

published
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Customer

CustomerGreater Melbourne (Metropolitan), VIC

Cancelled my appointment without informing me

published

I have booked an appointment almost 20 days ago for a measure and quote for my curtains. Got an sms confirming my appointment and asked me to respond if I want to reschedule my appointment. I didn't respond as I didn't want to reschedule and I was fine with my date and time of the appointment. But, on the date of appointment, I am told that my appointment is cancelled as I didn't respond to the sms. This is so silly from victory blind and curtains. I am not ordering from you.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Victory Blinds
Victory B.Victory Blinds
James

JamesVictoria

  • 31 reviews
  • 22 likes
  • Verified customer

Good quality products but had issues with the advice received

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Blind & Shutter Shops

Find out how Victory Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Krista

KristaGreater Melbourne (Inner), VIC

  • 5 reviews
  • 2 likes

cant get a quote

published

Unfortunately could not get an appointed time to get a measure and quote. Told in email and on phone that it could be done without me being there but they could not. Others can. I work 5 days a week. No appointment available after hours (5PM ish) or on a Saturday. Only 1PM during the week. Not good enough.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Melanie49

Melanie49South East Queensland, QLD

  • 15 reviews
  • 12 likes

Rep doesn't even know the products

published

I had Craig come out to quote me on a job I wanted done at my house, first of all he didn't want to sell me cellular blinds which is what I wanted in that particular space, then proceeded to tell me I should just get plantation shutters instead, 2 very completely different products and would not suit that space! Then he tried to tell me to have nothing there, what the?! I had to go onto Victory's website and physically SHOW him the product I wanted on the website of the company he supposedly works for which he then said he'd have to go back and speak to his boss about, this was over a week ago now, haven't heard back. Unprofessional service to say the least, gone elsewhere now.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Natasha H.

Natasha H.Metropolitan Adelaide, SA

Love our curtains but terrible customer service

published
  • Thumbnail
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Maeve

MaeveGreater Melbourne (Metropolitan), VIC

Great service and great product

published

We had a great experience with Edwina at Victory Blinds (Noble Park, VIC). She was absolutely wonderful to deal with, and honest about colours, fabric etc. The end result is beautiful. Cannot fault the service or the product.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Andrew

AndrewSouth East Queensland, QLD

Great product & service!

published

We have just had our new Dual Roller Blinds delivered and installed and we are, to say the least, absolutely delighted with the result! The service from Victory has been exceptional, from the very beginning with an in-home quote provided by Sarah who, shared her knowledge experience and expertise, to help us make the right decisions. The blinds were even manufactured and delivered slightly earlier than promised and Anthony was on time, professional and courteous, as he installed the new blinds without fuss! I recommend Victory & their products without hesitation.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Janice F.

Janice F.Victoria

Nice Curtains, wrong colour

published

Wish I hadn't listened to the advice from the consultant, was disappointed with the end results as it is not what we wanted, unfortunately the whole experience was very disappointing.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Blind & Shutter Shops

Find out how Victory Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Nickname

NicknameVictoria

  • 22 reviews
  • 27 likes

Poor Follow Up Customer Service

published

Needed to call for a repair to a curtain which happened just outside the warranty time. The problem was due to an omission from the initial installation but they still charged for the repair of their own error.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Chris and Aprille

Chris and AprilleSouth East Queensland, QLD

  • 2 reviews

Thumbs up!!

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Bwil

Bwil

  • 13 reviews
  • 19 likes

Incredibly rude service.

published

I received appalling service from a Victory consultant. In standard negotiations I was asking him if any better deal could be provided on the quote provided of $4300 for 2 sheers blinds and block outs for the 2 windows.

Absolutely fine that he could not do better, however merely for asking I copped an email of rudeness and I have not included the entire thread.

The IDENTICAL fabric Victory refused to discount “because it was expensive fabric” was provided to me $600 cheaper than Victory. An alternative roller blind fabric was provided much cheaper. I have now paid for $3700 blinds the week after Victory treated me so appalling.

Another company got my business :)

Maybe consider this next time.

  • Thumbnail
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Sonia Smith

Sonia SmithGreater Melbourne (Metropolitan), VIC

Fantastic Customer Service !

published

We are really loving the new Victory Blinds installed throughout our house. As soon as we got the keys to our new abode, our consultant Jodie Hickey timed it so that she could measure up for our blinds so that we wouldn’t be without window coverings for long at all. Jodie was thoroughly professional and had some great tips on which blinds might suit our particular house, and where privacy screen blinds might be useful etc. All blinds were installed with care, and look perfect. Well done Jodie and Victory Blinds, very happy customers here !

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Richard F.

Richard F.Greater Melbourne (Outer), VIC

  • Verified customer

Professional installers, high-quality products

published

I've used Victory for a couple of installations at our house. Both times they have been highly professional, on-time and used quality products. Communication before install was excellent. Highly recommended.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
eddie

eddieGreater Melbourne (Outer), VIC

I would thing twice before purchasing any thing of victory blinds

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Blind & Shutter Shops

Find out how Victory Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Retired

RetiredGippsland, VIC

All Good Until Warranty Issue

published

Free measure and quote, free installation, but be aware that you have to pay $90 to get someone from Victory Curtains and Blinds to come out and check a warranty issue even when well within the warranty period. Am in Regional area and in future will use a local shopfront business rather than deal with a business out of the back of a van.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Chris S.

Chris S.South East Queensland, QLD

Don't Use At All Costs

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

No mistakes, just good old fashioned good service with a very adequate product

published

I wanted functional window coverings (privacy and temperature regulation). I'd had quotes from high end providers who (unnecessarily) suggested very decorative solutions. I could afford either but also considered the sensibility of paying so much for simple function. I may want to change in 5 years... The house itself had enough character without needing decorative window furnishings. Victory blinds attended in a timely fashion, listened, made suggestions, and delivered a smart looking totally serviceable solution in a short time frame at 1/3 cost of the high end "over the top" services who I senses were trying to "upsell". Thanks Victory for a practical and appropriate solution with no fuss.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Jackie A.

Jackie A.Greater Melbourne (Outer), VIC

4 MONTHS AGO PAID DEPOSIT..STILL NO BLINDS!

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

installation of double track curtain and sheer curtains

published

Parking is difficult on the street where we live so I had parked my car on the road so he could use that spot.
Derek our installer was fantastic, our tracks where too long to fit in lift so he had to carry them up stair well.
Curtains look amazing!
Thanks again for the great work.
anne

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Victory Blinds
Victory B.Victory Blinds
Page 1 of 3
See all Victory Blinds reviews

Questions & Answers

Peter

Peterasked

do you have oval window Hold Down Clips for sale?

1 answer
Victory Blinds
Victory B.Victory Blinds

Hi Peter
Could you please provide more info here? Is this for curtains and drapes?

Alexia

Alexiaasked

What is the difference between Woodlore and Normandy shutters??

1 answer
Victory Blinds
Victory B.Victory Blinds

Hi Alexia,

Normandy Shutters are made from Phoenixwood (Firmiana Simplex). The timber is classed as a hardwood and comes from the Sterculiaceae (Cacao) family of trees.

Woodlore Shutters are manufactured from Customcraft – a man-made product that is a combination of timber fibre and glue. It is very stable and does not warp when used in low-moisture conditions.

Please let us know if you have any further questions here.

Kind regards,
VCB Customer Experience Team.

Khiwa

Khiwaasked

How much is vatcal blind for 3 windors?

No answers

Get an answer from our members and Victory Blinds representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.