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Victory Blinds

Victory Blinds (page 3 of 17)

3.7 from 332 reviews · View Statistics

Reviews

  • Product Quality
    4.1 (53)
  • Return Claim MadeYes (2) · No (57)
  • Warranty Claim MadeYes (6) · No (55)
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Kristy

KristyGreater Melbourne (Outer), VIC

Matchless Service

published

From our first interaction with Adrian and his team right through to installation day, our experience defined what customer service and product excellence should look like. So glad we went with Victory.

1 comment
Victory Blinds
Victory B.Victory Blinds

Helped us heaps! Highly Recommended

published

Just purchased a new house. Dealing with our sales rep Adrian was fantastic. Blown away by his customer service. Installation was done by Daniel who was very professional and gave helpful hints on how to better care for our blinds. Our house finally feels like home.

1 comment
Victory Blinds
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AJF

AJFGreater Melbourne (Outer), VIC

Roller Blinds

published

Had roller blinds put in house and Service from Sales Representative and Fitter can't be faulted. Manufacture of product disappointing (3 blinds returned as there were flaws in fabric) this was pointed out was advised I used a budget fabric. This should still be of a certain quality and sit correctly on window and I did not know it was a budget fabric as it was being used in discount promotion. Seems every excuse is the windows are not square and this is the common response. 4 windows fine 2 windows not.
Wouldn't recommend.

1 comment
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Deza da Advocate

Deza da AdvocateSouth East Queensland, QLD

  • 37 reviews
  • 17 likes

Poor communication & delays but shutters ok

published

Used Victory for plantation shutters twice. 1st time ok but 2nd time was quite frustrating, very poor communication & delays. They said it would take 4-6 weeks but took 15 weeks to manufacture & installation was repeatedly delayed due to installers not turning up when they were booked.
Overall satisfactory with shutters but disappointing customer service & communication.

1 comment
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Rossco

RosscoSouth East Queensland, QLD

Outdoor blinds

published

We had our outdoor ziptrak blinds installed 4 years ago and we had a problem with the largest blind. Victory came and assessed the blind and replaced the bottom rail within a couple of weeks. These blinds have a 5 year warranty and the service guys were great. Thanks Victory!!

1 comment
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Barbara

BarbaraVictoria

A pleasure to deal with

published

I am pleased with my experience in dealing with Victory Blinds. My sales consultant, Jodie, was great. She was very friendly and knowledgeable and stayed in touch throughout the ordering and pre and post installation phases. I was kept informed along the way and staff arrived when they said they would. Jodie was quick to follow-up my concerns about the height of the blind and quickly arranged for Mick and Dave to come and raise the blind. Mick and Dave were very helpful, did a great job and cleaned up afterwards. I am a very satisfied customer.

1 comment
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Andrew

AndrewGreater Melbourne (Metropolitan), VIC

  • 5 reviews
  • 2 likes

Another excellent experience

published

Just a great experience. The blind installed perfectly by Mick and Dave, fitted perfectly. Just really happy - a company that rings you when it says it will, its people arrive when they say they will, its product works, and looks great.

1 comment
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tightshoulders

tightshouldersmelbourne

  • 9 reviews
  • 2 likes
  • Verified customer

victory blinds when there is an issue

published

I have recently used Victory Blinds. Edwina was the sales rep who knew the products exceptionally well and gave me very sound advice. I have a building background so did appreciate her level of knowledge.
I did have issues with the first installation. However Victory Blinds was committed to rectify the issue. If you understand building then you will realise everything is not perfect, but it is how a business chooses to deal with the issue. My final result was great. Even though the first installation had issues, they were resolved professionally. As a result, with confidence, I then engaged them to install external blinds.
The quality of the product is great and at a very competitive price.

1 comment
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Pauline Winfield

Pauline WinfieldGreater Melbourne (Metropolitan), VIC

  • Verified customer

Happy with my blinds

published

Very happy with my kitchen blinds and eagerly waiting for my living room blinds, impressed with punctuality and customer service from Jodie and Frank
Lots of options and selection easy

1 comment
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Sarah H.

Sarah H.Greater Melbourne (Metropolitan), VIC

Excellent service!

published

Came out quickly to quote. Jodie took a lot of time to find us the right color to match our room. Great quality product! Word highly recommend to others. Will use again in the future.

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Peter

PeterGreater Melbourne (Metropolitan), VIC

A true Professional and great value to my clients

published

As a real estate agent , I refer many suppliers & trades people, to my clients. Jodie Hickey at Victory has always delivered excellent service and in a prompt, professional way and has never let me down. Outstanding service. Thanks Jodie

1 comment
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Alex Rosovick

Alex RosovickGreater Melbourne (Outer), VIC

  • 2 reviews

Professional Outcome

published

We’ve had Jodie service 3 jobs over 3 years at our house. We’ve installed Plantation Shutters, Blinds and Drapes over that time. Jodie is a true professional as well as being a delightful person. Equally the business is thorough in its attention to detail. We wouldn’t hesitate recommending both Jodie and Victory - it made the job very easy.

1 comment
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Lynne B J

Lynne B JSouthwest, VIC

  • 2 reviews

My home looks amazing

published
1 comment
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Justin T.

Justin T.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Sadly never again

published
1 comment
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Exceptional Service

published

The service from Jodie Hickey at Victory was exceptional. From quotation to installation, I was so thrilled with the process that I recommended my Parents to Jodie and they too now have high quality fabulous Plantation Shutters.

1 comment
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Sharee T.

Sharee T.Greater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Fantastic Products and Customer Service

published

After calling a few other blind places i called Victory. From the first call to the final installation it was a easy and enjoyable process. Everyone was helpful and friendly.

1 comment
Victory Blinds
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jkefa

jkefaGreater Melbourne (Metropolitan), VIC

  • 36 reviews
  • 7 likes
  • Verified customer

Value for money but not without issues

published
Paul

PaulGreater Melbourne (Metropolitan), VIC

Love working with Jodie Hickey to perfect the right blinds for our space

published

Jodie helped us choose the colour, type of blind and where to fit them. A wealth of knowledge and advice I would recommend her for all your blind needs. Great afternoon spent talking blinds and choosing the correct blinds to suit our space

1 comment
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Tracey Burt

Tracey BurtVictoria

Jodie Hickey - easy 'can do' attitude

published

Thank you - our fabulous Community House is looking very sleek with our bright blue blinds. Great marketing took for passer by! We had a few issues with modern blinds fitting very old windows - but the service and advice and alternative blind replacements were installed without a hassle or complaint!

1 comment
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Jodie Hickey made it so easy!

published

I appreciated the advice on various windows, all delivered on time. Quality of the product is very good .. my son is very happy having blinds in his room. Thanks victory

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Questions & Answers

Peter

Peterasked

do you have oval window Hold Down Clips for sale?

1 answer
Victory Blinds
Victory B.Victory Blinds

Hi Peter
Could you please provide more info here? Is this for curtains and drapes?

Alexia

Alexiaasked

What is the difference between Woodlore and Normandy shutters??

1 answer
Victory Blinds
Victory B.Victory Blinds

Hi Alexia,

Normandy Shutters are made from Phoenixwood (Firmiana Simplex). The timber is classed as a hardwood and comes from the Sterculiaceae (Cacao) family of trees.

Woodlore Shutters are manufactured from Customcraft – a man-made product that is a combination of timber fibre and glue. It is very stable and does not warp when used in low-moisture conditions.

Please let us know if you have any further questions here.

Kind regards,
VCB Customer Experience Team.

Khiwa

Khiwaasked

How much is vatcal blind for 3 windors?

No answers

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