Reviewer Photos & Videos
Fantastic Products and Customer Service
After calling a few other blind places i called Victory. From the first call to the final installation it was a easy and enjoyable process. Everyone was helpful and friendly.
Value for money but not without issues
My wife chose to replace the 15yo drapes with roller blinds, to change the look of the family / living room.
After multiple quotes, she decided on Victory blinds.
Price seemed most competitive for long manufacturers warranty.
Consultant was helpful.
Product seems OK but we don't have anything to compare against.
Installer was polite and did job efficiently.
The end look was to my wife's expectations.
Poor communications and planning.......
Love working with Jodie Hickey to perfect the right blinds for our space
Jodie helped us choose the colour, type of blind and where to fit them. A wealth of knowledge and advice I would recommend her for all your blind needs. Great afternoon spent talking blinds and choosing the correct blinds to suit our space
Jodie Hickey - easy 'can do' attitude
Thank you - our fabulous Community House is looking very sleek with our bright blue blinds. Great marketing took for passer by! We had a few issues with modern blinds fitting very old windows - but the service and advice and alternative blind replacements were installed without a hassle or complaint!
Jodie Hickey made it so easy!
I appreciated the advice on various windows, all delivered on time. Quality of the product is very good .. my son is very happy having blinds in his room. Thanks victory
Faulty Parts and Poor Workmanship Issues
Two (2) issues that warrant a review of 1 star/Terrible rating.
1. The day after I had Victory Blinds roller blinds installed (a Saturday), I went to open the blinds and unbeknownst to me the metal pulley of the roller chain was faulty and sliced my finger and embedded a piece of the metal in my finger, which had to be removed. When I raised with Victory Blinds management, "We have never encountered this situation before and after seeing the images we can understand how this occurred. We will investigate this further with manufacturing and the ...
Perfect, my extension/reno now feels complete
Wonderful service, knowledge, advice by both Fiona, who is amazing & an absolute pleasure to deal with & Pascal who installed the curtains/blinds also so easy to deal with, efficient & very knowledgeable, an overall amazing experience, will recommend to all!
Beautiful shutters on our period homes
We had beautiful shutters installed recently in two period homes. The consultant Fiona was extremely knowledgeable, creative, professional and highly attentive at all times, thank you! Pascal the shutters measure check consultant/ installer expert had a positive attitude and optimistic approach in making everything work out perfectly. He put me at ease because of his confidence, ' a can do attitude', and his immense experience with working on period homes, as they can be very difficult to work with. He showed abundant uniquely skillful talents...which was so impressive, Thank you! We are so thrilled with the outcome and commend Victory Blinds for finding such incredibly dedicated, experienced and highly professional consultants who are so respectful and attentive to their clients needs and concerns. Thank you again for making our home look amazing! Helen Russell and family.
Super Service! Problem with outdoor blind promptly & cheerfully fixed. Highly recommended!
Called the number from Victory Blinds website for warranty service. Call answered promptly, time for technician organised. Technician came on time, corrected the issue, and left a very happy customer.
I needed a new track for one of my blinds which had been broken by a house guest. Took a little longer to be installed than planned, but the work was done neatly and it is an improvement on the old one! Might get the rest changed eventually...
PERFECT SERVICE !!
From start to finish the service from Victory Blinds was absolutely perfect!!
I managed to get the motorised blinds well under the price of other companies and were delivered well within the time frame promised. The installation team were great and the installation was flawless, with the electricians arriving just as the blinds were finished.
I would highly recommend VICTORY BLINDS for the high quality of product and service
Very satisfied with service and product
Very knowledgeable and friendly staff that knew the most suitable product for each room. Installation was quick, clean and looks perfect! I would not hesitate to call victory again in the future.
Fantastic is all I can say
Had steve come out and fit new blinds
He was extremely professional, had great knowledge for the job and his punctuality was great not to mention him leaving the house spotless
We have had some outdoor pleated blinds installed on our patio. The customer service from Victory Blinds staff has been outstanding. The office staff were friendly and knowledgeable about products, the consultant arrived on time and was helpful and suggested products and the two installers were efficient, friendly and explained warranties and care of the blinds. I have used Victory Blinds previously in another home and am more than happy to recommend the company to friends and family.
My blinds were installed perfectly and quickly. I’m very happy with them.
Very happy with both the products and the service. Kevin was easy to deal with and gave me sound advice to help me achieve my goal. The finished products look great.
Poor customer service
These guys were a complete disappointment. Not only did they measure the blinds incorrectly, take a deposit and then tell us they quoted incorrectly. But they delayed installation and cancelled on the day of fitting. Completely unprofessional. Would not recommend them at all.
February 25th 2019 Update: Bad bad bad
Called a million times, left numerous messages and replied to this message here. My shutters don’t open and hit the window. My curtain is still 10-12cm SHORT. I replied 6 days ago and NO managers have called to rectify. Atrocious. [name removed] where is my call back.
Terrible Installation Experience, Awful Warranty Service
Took 8 months to finish installation of outdoor blinds -- started Feb 2018, ended Sep 2018. Litany of problems -- wrong parts, incomplete installation, each requiring at least a month's delay before recommencing installation. All in all, not more than 10 days work in 8 months, with many visits which required me to take time off from work -- something I could not really afford.
The blinds themselves are excellent, and materials used are also very good.
The installers and staff were always polite, sympathetic, and courteous, but that's of no he...
The sienna folding arm awning is a Total waste of money. The so called advice given was not helpful as it did not deliver what was expected. You can’t leave it open if it’s windy and there’s a big gap between the gutter and the blind so water would go through when it rains . Had to pay extra to have electrical power connection for the remote control! It would have been cheaper and better to just put sails shades instead , at least you wouldn’t have to worry about the wind!!
I am so angry to think that I have been ripped off by this company. BEWARE!!!
Easy, hassel free.. Perfect!
Victory Blinds were such an easy company to deal with.
I was able to book in a consult with ease. The repp provided suitable options that complimented my home and my ideas and concerns were heard.
I love the quality and the colour range of fabric and railing, this allowed me to match it to my walls really well.
The install day was easy. The lad who did the install was well presented, didnt leave any mess, was polite and informative about the care and warranty details.
Communication and making payments were a breeze.
Ive come out of this with exactly what i wanted with no hassles at all.
Great Curtains/Blinds - Appalling Service and Installation
The product is very good but the customer service is not great and after sales service appalling.
We had to go through 4 booked install dates for our curtains, the first one my husband took the day off work to be home and at 4pm they called to cancel. The 2nd booking we made on a Saturday, changed our plans to be home and again, got a late call to cancel. The third booking went OK, we had all but one room done and they had ordered the incorrect rods so..... back to waiting. 4th time lucky, curtains were finished. Again they look fantastic, but...
Questions & Answers
do you have oval window Hold Down Clips for sale?
Could you please provide more info here? Is this for curtains and drapes?
What is the difference between Woodlore and Normandy shutters??
Normandy Shutters are made from Phoenixwood (Firmiana Simplex). The timber is classed as a hardwood and comes from the Sterculiaceae (Cacao) family of trees.
Woodlore Shutters are manufactured from Customcraft – a man-made product that is a combination of timber fibre and glue. It is very stable and does not warp when used in low-moisture conditions.
Please let us know if you have any further questions here.
VCB Customer Experience Team.
How much is vatcal blind for 3 windors?
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