Reviewer Photos & Videos
Very satisfied with service and product
Very knowledgeable and friendly staff that knew the most suitable product for each room. Installation was quick, clean and looks perfect! I would not hesitate to call victory again in the future.
Fantastic is all I can say
Had steve come out and fit new blinds
He was extremely professional, had great knowledge for the job and his punctuality was great not to mention him leaving the house spotless
We have had some outdoor pleated blinds installed on our patio. The customer service from Victory Blinds staff has been outstanding. The office staff were friendly and knowledgeable about products, the consultant arrived on time and was helpful and suggested products and the two installers were efficient, friendly and explained warranties and care of the blinds. I have used Victory Blinds previously in another home and am more than happy to recommend the company to friends and family.
My blinds were installed perfectly and quickly. I’m very happy with them.
Very happy with both the products and the service. Kevin was easy to deal with and gave me sound advice to help me achieve my goal. The finished products look great.
The sienna folding arm awning is a Total waste of money. The so called advice given was not helpful as it did not deliver what was expected. You can’t leave it open if it’s windy and there’s a big gap between the gutter and the blind so water would go through when it rains . Had to pay extra to have electrical power connection for the remote control! It would have been cheaper and better to just put sails shades instead , at least you wouldn’t have to worry about the wind!!
I am so angry to think that I have been ripped off by this company. BEWARE!!!
Easy, hassel free.. Perfect!
Victory Blinds were such an easy company to deal with.
I was able to book in a consult with ease. The repp provided suitable options that complimented my home and my ideas and concerns were heard.
I love the quality and the colour range of fabric and railing, this allowed me to match it to my walls really well.
The install day was easy. The lad who did the install was well presented, didnt leave any mess, was polite and informative about the care and warranty details.
Communication and making payments were a breeze.
Ive come out of this with exactly what i wanted with no hassles at all.
Poor Warranty and after Sales Service
Beware!! This company charges $95 call out fee to fix their faulty blinds under warranty!!!
We spent thousands on our curtains and blinds approx 4 years ago and all starting to fall apart... that means $95 each time a blind/curtain falls apart - what a joke!! I wonder if this is even legal! Not to mention good customer service...
Recent blinds installed
We had Victory Curtains and Blinds install our blinds recently through out our home and were very happy with their service from start to finish thank you
Quite happy to take your money the provide extremely poor warranty service.
Was happy initially with our purchase. Salesman said that the blind clips could be changed individually by the installer onsite and was covered by warranty. We ended up later on with a Broken clip. We asked for the clip to be replaced under warranty while they were installing a new kitchen blind. The installer couldn’t do it onsite and took the blind away for repair. That was 5-6 weeks ago. Still not completed. Victory blinds want to charge us for a service call to return the blind. We have contacted them 7 times without success. Next step sho...uld be to stand outside their front door and tell all prospective customers how bad the warranty and after sales service is. If I did that I would only be stooping to a level that is not in my nature. This is a warning for potential customers that they need to explain their warranty conditions in full and then have it in writing.
We had electric blinds and window tinting installed. The window tinter did an excellent job and was also very friendly. The window tinting has made a huge difference to the temperature in the house on warm days as it really blocks out a lot of heat from the sun. The electric blinds installers were also very professional. One blind has a big black mark and they immediately organized for it to be replaced on the same day. We did have an issue with the electrical work for the blinds as there was some confusion over whether or not my builder was pr...oviding an electrician. I contacted my Victory sales rep Jim Panagiotou and he organized for an electrician to come out the next day. The blinds are now connected and working well. We are very happy with the service provided by Victory.
I had my window furnishings fitted today and I have to say am extremely happy with the finished results. it has been a great experience from start to finish. Dealing with Adrian who is very professional and a talented designer. John at the office arranging fitting etc was very friendly and Daniel the fitter who did an amazing job. From our experience we will definitely recommend Victory Blinds.
Where to start? Eventually managed to get an appointment... Even on the day of appointment.. stuff ups. Everything was measured, quote sent... What a disappointment! One door didn't get a blind in quote.. another door did... But window beside door for some reason yet to be explained, was quoted as a different type of blind. Called and called and messaged to get explanation... Nothing!! Silence!
Best trade used in the new home to date
Victory Blinds have been the best trade used in the new home to date.
Sales process by Adrian Correnti was exceptional. He was a huge help with selecting both the right product and colours to complement the home. Adrian's communication from sales right through to the end of installation is excellent. Great work ethic and was the standout performer for me.
Measure up and Installation was also fantastic. The entire team's professionalism and communication was 5 star.
Will be back again in the future.
Great product, great job.
We have dealt with Victory before, why would you go anywhere else? The consultant was very helpful and punctual. The girls in the office were very efficient.
Poor Service and Management for Victory Blinds
I told my consultant to schedule the roller blinds installed on 31 OCT. However, the consultant somehow didn't book it through with their installation team and leave it no one cares. I realise this at the very last minute of 31 OCT and try to ring up to have it sort out for me and I have been living in my new house with no blinds for a few days. With regarding to my hardness I have already told my consultant as well and he promised before we entered into a contract that I will have the roll blinds installed before the date I move in which is 27...OCT. Now, l call more than 5 times to their installation team trying to make it happen exactly on TODAY, 31 OCT, the day I applied an annual leave. I am feeling like words can not be used to describe how am I disappointed to Victory Blinds.
From the time that we ordered the external blinds to the installation we had no complaints. David Law gave us the quote to the day they were installed was a mere three weeks. Also full marks to the two man crew who installed the blinds in less than an hour in a very efficient manner.
Very satisfied, Wonderful experience from start to finish!
Used Victory for 2 houses now, never disappoint. Extremely Professional competitively priced & top quality with great service.
I am extremely happy with the service victory blinds produced .... I'm am more than happy bout my curtains for the bedroom .... they look amazing.... the installer was on time did the job and took the rubbish with him... sent me a text to let me know they were coming ...
I would recommend victory blinds highly they will be hearing from me again ....
Thanks to Lee our consultant.... he didn't rush me with decions and showed me other options thanks
THANK YOU to Victory a great team
Exceptional Team and Customer Service. Top Rate Product 10/10 !!
WOW What a end result Victory !!!
Simply stunning Dutch Hoods and Awnings for my home.
After dealing with 6 other big name companies for quotes with two failing to show up, I emailed Victory Blinds who arrived within 48hrs of my email to quote onsite and provided excellent professional advice. The customer service experience was exceptional from the quote with Alan onsite, communication with John to the final installation by the master installer Brendan.
Thank you Victory you have far exceeded my expectations with the experience and product delivered with both the hoods and matching awnings on my home.
What a fantastic team of staff you have.
Very very happy customer.
Great Service and Nice People
I would appreciate Penny for her helpful advice on the choice of curtains for my apartment. Her lovely suggestions make my rooms look warmer and feel like home! The installer Pascal is also a nice person, thanks to him for all the hard works. Highly recommend Victory Blinds to my friends!
Questions & Answers
do you have oval window Hold Down Clips for sale?
Could you please provide more info here? Is this for curtains and drapes?
What is the difference between Woodlore and Normandy shutters??
Normandy Shutters are made from Phoenixwood (Firmiana Simplex). The timber is classed as a hardwood and comes from the Sterculiaceae (Cacao) family of trees.
Woodlore Shutters are manufactured from Customcraft – a man-made product that is a combination of timber fibre and glue. It is very stable and does not warp when used in low-moisture conditions.
Please let us know if you have any further questions here.
VCB Customer Experience Team.
How much is vatcal blind for 3 windors?
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