Was happy initially with our purchase. Salesman said that the blind clips could be changed individually by the installer onsite and was covered by warranty. We ended up later on with a Broken clip. We asked for the clip to be replaced under warranty while they were installing a new kitchen blind. The installer couldn’t do it onsite and took the blind away for repair. That was 5-6 weeks ago. Still not completed. Victory blinds want to charge us for a service call to return the blind. We have contacted them 7 times without success. Next step sho...Read more

I told my consultant to schedule the roller blinds installed on 31 OCT. However, the consultant somehow didn't book it through with their installation team and leave it no one cares. I realise this at the very last minute of 31 OCT and try to ring up to have it sort out for me and I have been living in my new house with no blinds for a few days. With regarding to my hardness I have already told my consultant as well and he promised before we entered into a contract that I will have the roll blinds installed before the date I move in which is 27...Read more

Bayside rep who was sent out to quote on two potential jobs didn't take rejection well when we rejected the quotes. For one thing, the prices quoted were very expensive, in our opinion. The other thing was the quotes themselves - 4 to 5 pages long, with requirements to initial in columns, pay over 3 instalments (although no detail as to when required), plus the fact that there'd be numerous people involved across at least 3 more vists to get a couple of things done! Oh, and for one of our jobs, we'd require an electrician also - Not noted at ti...Read more

Organised new day night blinds our property. Constant calls about paying the bill prior to installers coming, organised payment, installers came and went to the wrong address had to wait another week to get them to go to the new address., installers arrived and couldn’t install the large blinds as they did not have the correct tools of the trade in their vans, waited another two weeks for the installation, one window measured incorrectly, remeasured and then called the morning of the installation of the blind, no one from service had called and...Read more

Our experience with Victory has unfortunately been a negative one. The measuring and quoting with the consultant went smoothly and we were told that due to the Christmas rush that our order would not be ready until the New Year and that we would be contact in January with an update and to make a progress payment. January came and went with no update as to a possible delivery time, February also came and went with no update as to a delivery time.

During this time calls were - each attempt to find out the status of the order was greeted with a...Read more

I have had to have the outdoor otorised blinds replaced. Motors and wind sensor only. Victory blinds quoted quickly, but upon acceptance of the quote and payment if the deposit to recitfy, lost my details. It took weeks to chase the pm up and reap,use they had lost my information (but not my money ). Finally they came to replace the motors, but wanted to tremive the. All and take them back to the factory. Ok, I thought, although the service technician say FPS the job could be done I site, at least the issue is moving on.

Then after 2 w...Read more

After reading ratings replies on this page from Victory Blinds it made my blood boil. Their replies are Typical of the service you will receive from them. ( PATHETIC ) . They can not find your name in the system etc, rubbish that is a poor excuse, bla bla bla. they are never wrong. Ha.
We have been stuffed around for approximately 12 months with this second rate company, even when we payed cash for the Crap Product.
from the first time they came to fit the blinds they had made most of them wrong, even though they measured them twice. We ha...Read more

We called victory for a quote for the hole home in Warragul to have drapes, shears, verticals and venetians in Feb 2017 and ordered it within a day or two later and to be installed late April, But late April on arrival all of the drapes were wrong as was one of the techwood venetian blinds.
We were told it will take 5-6 weeks to fix so mid june we called and we were told the manager would call but he never did so we called again and were told to wait till August because they forgot to put the order in. Each time we called we reminded them abou...Read more

I placed an order for blinds in November 2016. The blinds were installed in February 2017, 2 of the blinds were not measured correctly and 2 months later I had no response from anyone and had to try multiple avenues to get any response as to when they would be installed. They would not even respond to the contact us messages from their own website. 2 months later I was moving overseas and I still had no response back from anyone at Victory as to when they would be installed.

They were finally installed in May, a month after I moved overseas ...Read more

Victory Blinds installed blinds poorly. This is the second or third time since 1989 I have replaced these blinds because the sun rots them. This is the first time I have had problems. Kresta said point blank that they could make blinds this big.

When Victory installed the blinds they didn't replace them where the existing blinds have been for the past 55 years, they installed them on the wall. The pelmet box doesn't cover the blinds so I expect the blinds will rot within 10 years. Experienced builders, Archicentre and an architect don't ...Read more

We are completing a major renovation, and have 3 medium-sized windows and 1 very large "wall of windows" to cover. The house is not inhabitable and we are staying in a place about an hour's drive from the house while the work is done.

We went to a Victory show room near where we are staying. The staff was, frankly, disinterested in us once they learned we are not buying drapes for a house in their immediate area. They told us we should visit a show room nearer to the property being renovated. This didn't make sense to us (it's all one co...Read more